2 outdoor pools, sun loungers
Check availability

Reviews of Nautilus Beachfront Villas & Spa

4 out of 5
Nautilus Beachfront Villas & Spa
8 Solitary Islands Way, Korora, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 90 out of 237 reviews" "
Rating 8 - Good. 85 out of 237 reviews" "
Rating 6 - Okay. 38 out of 237 reviews" "
Rating 4 - Poor. 18 out of 237 reviews" "
Rating 2 - Terrible. 6 out of 237 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Leanne

Travelled with partner
Liked: Property conditions & facilities
Property was fine albeit a bit dated. Staff were pleasant and helpful, and the pool area was lovely. Our only complaint was there was no wifi as advertised. On raising this with the staff, we were told that not all units have modems and it depended on which one you were allocated. We found this very misleading.
Stayed 2 nights in Feb 2024

6/10 Okay

Ben

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The lack of a BBQ at the villa was disappointing. Was told by reception “oh yeah, we don’t do that anymore .. “ Would be good if the ads and listings reflected this as being a family staying for a week, it was a big reason we picked that room and resort in general. The pool whilst a really nice size and warm, could do with a good clean !
Stayed 7 nights in Jan 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Good value but the resort is very tired and could do with an uplift. Eg. The pools are open until 10pm, but one of them doesn’t have lighting, so can’t be used. There is only one restaurant (Thai) on site and there are no shops/restaurants within easy walking distance. Our 2 bedroom apartment only had airconditioning in one room (1 bedroom) which meant the other bedroom was incredibly hot. Although we had 2 bathrooms, only one had decent pressure for showering. There was a private beach, but it’s not patrolled and quite rough, so we couldn’t use. Good points were that the apartment was very spacious and had a kitchen. In hindsight we should have bought supplies for cooking. There was a laundry and a nice lawned courtyard. We had undercover parking next to our apartment which made unpacking the car easy. Our kids thought the 3 pools were great. Although there were tennis courts, we had forgotten to pack balls and there’s no shop on site, so we couldn’t use it which was a shame. Probably a good place to go with a big group- just remember to take what you need in terms of food and drink!
Stayed 2 nights in Jan 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service
We had a relaxing time at nautilus! Room was good for what we needed and the pools were a great hit with our young kids. My only disappointment would be the gym as it was old and not maintained well. The kitchen could have used some more basic items like dishwashing liquid for the duration of our stay or extra rubbish bags. Overall very happy and would stay again.
Stayed 7 nights in Dec 2023

8/10 Good

Daniel

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice location with excellent pools and easy access to beach. Apartment could do with a good clean, bathroom exhausts and ceiling covered in dust, but generally the rest was of a good standard
Stayed 4 nights in Nov 2023
Response from Nautilus on 22 Nov,2023
thank you for your review. We have taken your comments on board.

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite private close to the beach Great place to unwind
Stayed 4 nights in Nov 2023

8/10 Good

Tanya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2023
Response from Nautilus on 22 Nov,2023
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Nautilus on 26 Oct,2023
Thank you for taking the time to post this review. Hope to see you again soon.

6/10 Okay

Christine

Disliked: Staff & service
I didn’t know where the pools were located, just given a key, didn’t know there was a restaurant until I read the sign out the front, had no idea where it was situated. The cutlery draws had crumbs in there, there were no tissues available and the room was dull. Wouldn’t recommend it to anyone as it was disappointing.
Stayed 3 nights in Oct 2023
Response from Nautilus on 26 Oct,2023
We are sorry you encountered these issues. We do provide all our arriving guests with a map of the property which indicates where the facilities are located. We have not had this complaint before so thankyou for alerting us. We will take it on board.

6/10 Okay

Stefanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet location close to the beach
Stayed 3 nights in Oct 2023
Response from nautilus on 15 Oct,2023
Thanks for your review.

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location fantastic family facilities
Stayed 3 nights in Sep 2023
Response from Nautilus on 15 Oct,2023
Thank you for your review - hope you can make it back again.

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was pleasant, it was clean and easy to stay at with the kids. I was disappointed that there were no sheets for the fold out although they were aware we would be using them. There was one single doona (for a double fold out) that was filthy and no sheet to put on it. I had to guy buy bedding for my kids. There were no extra towels to use for the pool. Given there is no staff on-site over the weekend we had to make do. It’s these little things that would have made our stay perfect.
Stayed 3 nights in Sep 2023
Response from Nautilus on 15 Oct,2023
I am sorry you had these problems staying here. We don't supply pool or beach towels and never have a problem with that. As for the extra linen I will follow that up.

8/10 Good

Ngoc Diem

Travelled with family and small children
Liked: Cleanliness
This property is quite and clean but I can’t connect the wifi
Stayed 3 nights in Sep 2023
Response from Nautilus on 15 Oct,2023
Thanks for your review. As the villas here at Nautilus are all privately owned the wifi is at the owners discretion. Some opted not to have NBN connected.

2/10 Terrible

Bradley

Stayed 2 nights in Sep 2023
Response from Nautilus on 26 Oct,2023
Sorry you didn't enjoy your stay with us.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was such a lovely stay only wish it could’ve been longer.
Stayed 2 nights in Sep 2023
Response from Nautilus on 15 Oct,2023
Thank you for your lovely review. Hope to see you again.

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Nautilus on 15 Oct,2023
Thankyou for taking the time to review our property. Hope to see you again soon.

10/10 Excellent

William

Stayed 2 nights in Jul 2023
Response from Nautilus on 2 Aug,2023
Thank you for your review. Hope to see you again soon.

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property tired and run down, cracked toilet bowl, bathroom door tries to disintegrate when opened, bathroom exhaust fan not working, mouldy shower curtain, thick layer of dust on ceiling fan blades, torn bed sheets, metal door frames rusted. TV lost signal for most of our first evening. This property did not live up to its presentation on the web page. Very dissapointing!!!
Stayed 2 nights in Jul 2023
Response from Nautilus on 24 Jul,2023
Thanks for your feedback, we really appreciate your time in telling us where we can do better. We have passed this information onto the Villa's owner who is looking at the repairs. We have also contacted our cleaning team, who have assured us that they have had a restructure in cleaners and this is now reflected in new cleaning staff. :)

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, very spacious two bedroom villa, super close to everything. Everything we needed in the villa and bath tub too! Great for kids of all ages, two pool options and beautiful seats around beach for evening drinks
Stayed 2 nights in Jul 2023
Response from Nautilus on 16 Jul,2023
Thank you so much for your wonderful review. It is indeed a lovely place to stay.

4/10 Poor

Cory

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The beachfront was beautiful but facilities very disappointing for a family with kids. Won’t be returning
Stayed 5 nights in Jul 2023
Response from Nautilus on 11 Jul,2023
Hi Cory, Thank you for coming in to explain why you did not like our facilities. It has been recommended by our insurance company to restrict the use of the outdoor spa to children over 12yrs old. We just want everyone to have a safe holiday :). Again we apologise for the shut down of the outdoor spa, as another guest used the emergency shut off. Once the emergency shut off is activated, the spa must be locked until it is safe again/ restarted. But we are glad you enjoyed the beautiful beachfront and wonderful weather, (which was still pretty cold for swimming in our pools).

2/10 Terrible

Ashleigh, Newtown

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our villa (165) was filthy. Most surfaces, excluding the kitchen had built up dirt and grime, mouldy curtains on every window, dirty walls, filthy AC units. There was something living in the roof that made a lot of noise and scared our young children, additionally the roof was also leaking. There was no wifi and when we asked management they weren’t sure and followed up with the owner whom also couldn’t provided the details either. We took photos of everything and complained to management which resulted in nothing. I would not recommend staying here.
Stayed 7 nights in May 2023

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay will stay again
Stayed 5 nights in Apr 2023
Response from Nautilus on 1 May,2023
Hi Mandy we are so pleased you enjoyed your stay with us and we look forward to welcoming you again to Nautilus Beachside villas and Spa

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip home
The resort is wonderfull Great three bedroom unit, next to the beach and pools are fantastic The heated spa a hidden secret Loved everything about the resort Would definitely stay again and recommend
Stayed 2 nights in Apr 2023
Response from Nautilus on 24 Apr,2023
Thank you for your wonderful feedback. We are glad you enjoyed your stay.

10/10 Excellent

Helmut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Conveniently located for most activities in the area. Nautilus has everything you need for a great holiday.
Stayed 7 nights in Mar 2023
Response from Nautilus on 3 Apr,2023
Thank you for your great review. Hope to see you again.

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023

10/10 Excellent

Jo

Stayed 7 nights in Feb 2023
Response from Nautilus on 3 Apr,2023
Thank you for taking the time to do a review. Hope to see you again soon.

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everything you could possibly need, beautiful Thai restaurant at complex aswell
Stayed 2 nights in Jan 2023
Response from Marisa on 13 Feb,2023
Thank you for your lovely review. Hope to see you again some time.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

LEAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super helpful and friendly. Pool was clean and the tennis court was well maintained. There was some surface mould in the main bathroom and the shower taps in the family bathroom lacked indicators as to what was hot and what was cold.

8/10 Good

Evelyn

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2022
Response from Nautilus on 22 Nov,2023
Thank you

4/10 Poor

Alison

Travelled with family
Disliked: Amenities, property conditions & facilities
It was was nice private place, close to Coffs. The hot spa was not working and it was poor weather so a spa would of been a benefit. No wi fi, very dated room decor, old rooms, just ok bed and awkward parking in 142. We enjoyed the area it was beautiful.
Stayed 3 nights in Sep 2022
Response from Marisa on 25 Nov,2022
Thanks for your feedback.

10/10 Excellent

steven

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property, unit was amazing, facilities were wonderful, would give 6 stars if i could!!
Stayed 3 nights in Jul 2022
Response from Bernie on 25 Jul,2022
Hi Craig, thank you so much for your wonderful feedback, so happy you loved the property.

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, amenities
Lack of free WiFi is a major problem.
Stayed 2 nights in Jul 2022
Response from Bernie on 21 Jul,2022
Thank you for taking the time to offer feedback. Unfortunately WiFi is only available in limited villas as it is an owner's choice to install.

4/10 Poor

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was ok. Thiscday and age not much in the way of technology. Stove top was dirty and the oven didn't work. Very disappointing as we were going to have pizza for dinner after a long day out. Do not go there if you have a large vehicle as the roads inside are very small and hard to navigate if vehicle is coming the other way. Parking was hard with a four wheel drive. Will not go there again.
Stayed 3 nights in Jun 2022
Response from Bernie on 21 Jul,2022
Thank you for your feedback, our housekeeping team have been advised of the condition the stove top was presented, ovens often have a separate switch on the wall to activate the appliance. Extra parking is available close to the tennis courts, sorry for any inconvenience this caused you.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and in a great location. Just found it a little out dated, maybe some more modernisation could be done.
Stayed 3 nights in Apr 2022
Response from Bernie on 6 May,2022
Hi, thank you for taking the time to provide us with your feedback. Kind regards, Bernie

6/10 Okay

Raewyn

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2022
Response from Bernie on 9 Feb,2022
Hi thank you so much for your welcome feedback, we appreciate your time.

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2022
Response from Bernie on 2 Feb,2022
Hi Amanda, thank you so much for your welcome feedback, we appreciate you taking time out of your busy day to forward it to us. Kind regards Bernie

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is gorgeous and we stayed right near the rainforest side. The pools are amazing and the beach is beautiful and having the beach right there to view and walk along is lovely. You can’t swim in the beach though as it is too tough and dangerous.
Stayed 4 nights in Jan 2022
Response from Bernie on 17 Jan,2022
Hi Rebecca, than you for your most welcome feedback, I am so pleased you has such an enjoyable stay. Regards Bernie

8/10 Good

Kerri

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2022

6/10 Okay

Josh

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Jan 2022

4/10 Poor

Scott

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a villa, condition of room well below par. Beds missing wheels, mould in bathroom, tv remote broken & wouldn't work properly, no Wi-fi provided
Stayed 2 nights in Dec 2021
Response from Bernie on 17 Jan,2022
Hi, thank you for taking the time to submit your feedback. The above issues have since been addressed. Unfortunately as the accommodation is individually owned not all owners have installed WiFi. Kind regards, Bernie

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Shower and bed were great unit itself was a bit dated Easy walk to beach
Stayed 2 nights in Jun 2021
Response from Bernie on 21 Jun,2021
Hi, thank you for taking the time to forward your most welcome feedback. Kind regards. Bernie

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort in an ideal location Would recommend it
Stayed 3 nights in May 2021
Response from Bernie on 2 Jun,2021
Hi, thank you so much for your most welcome feedback, much appreciated.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Didn't use the public facilities - winter and working, however rooms are dated and bed is uncomfortable. Rooms had all features I needed though, just in need of a refresh and a new bed...
Stayed 3 nights in May 2021
Response from Bernie on 19 May,2021
Thank you for taking the time to submit your feedback.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021
Response from Bernie on 19 May,2021
Thank you for your score.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property. It had beautiful pools and you could see the ocean from one pool. We didn’t hear other families we crossed paths with in the resort, it was very quiet. My husband fished out the front on the beach every morning. The gardener Drew was so welcoming and helpful. All the staff were very friendly. We will definitely go back!
Stayed 7 nights in Jan 2021
Response from Bernie on 3 Feb,2021
Hello, many thanks for your most welcome feedback. So glad to hear you enjoyed your stay with us and all the facilities we offer. Drew is definitely a friendly welcoming person always happy to chat. We do pride ourselves on our friendly team members, we look forward to welcoming you back.