Pestana Group, Copacabana hotels

"Staff was courteous and rooms were excellent "

"I really loved this hotel and would highly recommend. The attention to detail was amazing. I have travelled with Belmond before but this was by far the best experience I have had. "

"I would like to thank Manager of front desk (check in, etc). When I had problems with front desk he/she solved it immediately. The birthday surprise of the hotel for my wife made her and us very happy. They are checking about birth days of their customers. This is great and congrulations!!!!"

"I had a a wonderful stay! Room was spacious, staff was kind and responsive. The location of the hotel can’t be beat. Close to Ipanema and Copacabana beach. Truly a wonderful experience!!"

"Overall, the stay was fantastic. The room was clean, the staff was so kind, and in a safe area for the holiday. During my stay, I got very sick and was unable to enjoy the rest of my trip to Rio. However, the staff at Windsor Copa took incredible care of me. Their room service was outstanding and they even had an on-call doctor that comes to the hotel. This alleviated all of my stress as someone who was visiting and was unsure how to get treatment in another country. Every single staff member was fantastic. So kind and attentive. I can’t say enough amazing things about this property and would definitely stay here again. "

"The manager, Antonio was amazing. He provided amazing service and helped to remedy my room concern quickly and with kindness. Iane was also wonderful staffer that was welcoming and kind. "

"I love everything about this hotel -- from the courteous, knowledgeable, friendly staff, to the rooftop bar and their restaurants! I didn't have an ocean view but it didn't matter. I just went to the top swimming pool, and/or walked out the front door. I will stay here always!"

"Everything was perfect. "

"Great hotel "