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Reviews of Cozy Hoian Boutique Villas

3 out of 5
Cozy Hoian Boutique Villas
108/2 Dao Duy Tu St., Cam Pho, Hoi An, Quang Nam

Reviews

9.6

Exceptional

Rating 10 - Excellent. 118 out of 158 reviews" "
Rating 8 - Good. 36 out of 158 reviews" "
Rating 6 - Okay. 3 out of 158 reviews" "
Rating 4 - Poor. 0 out of 158 reviews" "
Rating 2 - Terrible. 1 out of 158 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best boutique hotel in Hoi An.
Amazing staff and cozy beautiful rooms. The food was delicious. Quiet.
Stayed 3 nights in Feb 2020
Response from Ms.Helen - Reservation Officer on 23 Feb,2020
Dear Guest! Warmest greeting from Cozy Savvy Boutique Hoi An Hotel! Thank you for your great feedback. Hope to welcoming you at the hotel in the future. Best regards,

10/10 Excellent

P.S., America

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at Cozy HoiAn is fantastic, second to one, they have just opened their sister property next door and share staff. Very high service ethics throughout the facilities, at the front desk, the restaurant and the spa. Pros: Staff, staff, staff, they were attentive when I had a question, gave great recommendations for tours and shopping. The rooms are well appointed and large, very clean and the beds are incredibly comfortable. Breakfast included is nice too but read the con below. Cons: it is further away from the old town, but only about a 15 minute walk. But that doesn’t really make it quieter. There is a lot of construction and because life is lived early in Vietnam and outside you will hear people talking and laughing and motorbikes at all hours. Breakfast was abundant but definitely not made for vegetarians, there weren’t many choices as even most of the salads had meat in them. But for anyone else I think they would love it.
Stayed 3 nights in Nov 2019
Response from Nguyen Cam Nhung on 6 Dec,2019
Dear P.S, Thank you for taking the time to share your feedback following your stay. It is so great that we were able to make your holiday a memorable success. We strive to provide exceptional service, indeed your feedback is exceedingly important to us. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!

10/10 Excellent

sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friedly, very helpful staff, good breakfast. nice ambience.
Stayed 2 nights in Nov 2019
Response from Nguyen Cam Nhung on 4 Dec,2019
Thank you for your kind feedback Sam, We are looking forward to welcome you back to our property in the near future. Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most incredible staff! So friendly, attentive, helpful and kind. The rooftop pool is FABULOUS and the property is clean, well kept and perfectly situated. It's just out of the main part of town so feels much more calm when the buses of tourists come through. Loved every bit of it.
Stayed 3 nights in Oct 2019
Response from Nguyen Cam Nhung on 25 Oct,2019
Dear Guest, Thank you for taking the time to share your feedback following your stay. It is so great that we were able to make your holiday a memorable success. We strive to provide exceptional service, indeed your feedback is exceedingly important to us. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Cozy" Boutique Hotel in Hoi An
Amazing boutique hotel. Room is spacious and the bed very comfortable. The buffet breakfast, with eggs made to order, is fantastic. You have lots of Western and Vietnamese choices. The staff are welcoming and helpful. They are always willing to serve you. The hotel is a bit outside of the centre (about 10 minutes walk), but that is a good thing (the old town can get a bit loud and crazy). Note: As of September 2019, there is a building under construction right next to the hotel, so there can be some noise and dust, but we had no issues with it.
Stayed 3 nights in Sep 2019
Response from Nguyen Cam Nhung on 30 Sept,2019
Dear guest, Thank you for taking the time to share your wonderful feedback following your stay at Cozy Hoi An Boutique Villas. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Sincerely,

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
Stayed 1 night in Aug 2019
Response from Nguyen Cam Nhung on 11 Sept,2019
Dear Jonas, Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are delighted to learn that you enjoyed our hotel service. We will definitely share your comment to our team. We look forward to another opportunity to host you at our hotel, and once again, thank you for your nice comments! Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and clean, not far from the Hoi an ancient town (by cycling) ..great breakfast and nice variety.
Stayed 1 night in Jul 2019
Response from Nguyen Cam Nhung on 30 Jul,2019
Thank you for taking the time to share you feedback following your stay at our Villas. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the personalise service
Stayed 1 night in May 2019
Response from Nguyen Cam Nhung on 1 Jun,2019
We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are pleased to know that our excellent service delighted you greatly. We look forward to another opportunity to host you at our villas.

10/10 Excellent

Justina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel tucked in a hidden alley. Was relatively easy to find and had a very cozy feeling indeed. Staff was very nice at check in , took time to explain to us about the place and food/ attractions to check out and gave tips on how to travel around etc. Room was surprisingly big and super comfortable. Loved everything about the room. The aircond wasn't working properly on the first day but the staff got it fixed very quickly. Breakfast was decent and staff was once again very nice and attended to all our needs. Love the room so much that I kept wanting to go back even after I left Hoi An and stayed in another hotel in Da Nang. Super good deal for the price and would definitely come back again!
Stayed 3 nights in May 2019
Response from Nguyen Cam Nhung on 29 May,2019
Dear Justina , We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are pleased to know that our excellent service delighted you greatly. We look forward to another opportunity to host you at our villas.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Nguyen Cam Nhung on 29 May,2019
Dear guest, Thank you for your choosing our villas on your holiday in Hoi An, We look forward to another opportunity to host you at our villas,

10/10 Excellent

Yezad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The staff is very good and take the pain of explaining each thing in detail. Good breakfast. A little away from Hoi An ancient town but they have cycles with passenger seats. Good stay and would love to stay here again
Stayed 2 nights in May 2019
Response from Nguyen Cam Nhung on 19 May,2019
We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are pleased to know that our excellent service delighted you greatly. We look forward to another opportunity to host you at our villas.

10/10 Excellent

Suphannika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Nguyen Cam Nhung on 27 Apr,2019
Thank you for taking the time to give point a review about our Cozy Hoi An Boutique Villas.We truly appreciate your recent stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel with personal touch .young staff always there to help if you need something and helpful when asked what or where to go the bike were a great plus. I explored the country side and went to the beach with the bike. Small ish town and country side is 10 min bike away beach is 15 min .
Stayed 3 nights in Apr 2019
Response from Nguyen Cam Nhung on 27 Apr,2019
We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are pleased to know that our excellent service delighted you greatly. We look forward to another opportunity to host you at our villas.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The staff were very helpful, and the hotel is comfortable, and a reasonable 10-15 mins walk into the centre of old Hoi An.
Stayed 5 nights in Mar 2019
Response from Nguyen Cam Nhung on 19 Apr,2019
We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are pleased to know that our excellent service delighted you greatly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Stayed 2 nights in Nov 2018
Response from Nguyen Cam Nhung on 19 Apr,2019
We truly appreciate your recent stay with us.We are pleased to know that our excellent service delighted you greatly. Thank you so much for stay with us.

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute as a button.
Beautiful little hotel. A real gem. Staff super helpful. Room was perfect. Good breakfast. Nice little pool to cool down in the evening. I know the staff were stressed about the nearby building work. But it really didn’t disturb us at all. Overall a strong recommend.
Stayed 3 nights in Mar 2019
Response from Nguyen Cam Nhung on 23 Mar,2019
We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are pleased to know that our excellent service delighted you greatly. We look forward to another opportunity to host you at our villas.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service by Anne and Daisy, lovely food and place recommendations by them. 7 minutes walk from Hoi An night market
Stayed 2 nights in Mar 2019
Response from Nguyen Cam Nhung on 18 Mar,2019
We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are pleased to know that our excellent service delighted you greatly.

8/10 Good

I R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It actually is nice and cozy :)
We wanted to get some food before leaving for the airport at 11.30am and the kitchen was closed ! This was pretty much the only let down. The staff were very friendly and were very personable. Loved how they had looked at our reservation and done small changes that we never even requested to the room to make our stay comfortable (e.g. extra bed for kid)
Stayed 2 nights in Mar 2019
Response from Nguyen Cam Nhung on 6 Mar,2019
Dear I R, Thank you for taking the time to share your wonderful feedback following your stay at Cozy Hoi An Boutique Villas. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated a 10/15 min walk from the old town. Great location. Borrowed a bike to take to the beach. They made a birthday cake and sang me happy birthday at breakfast. Very helpful staff. Very clean room. Loved it there.
Stayed 3 nights in Feb 2019
Response from Nguyen Cam Nhung on 3 Mar,2019
Thank you for taking the time to share your wonderful feedback following your stay at Cozy Hoi An Boutique Villas.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally cozy and friendly!
The villa is beautiful with lots of lovely features and the team were really friendly. They took time to talk to us about the local area and we received a warm welcome each time we came back from being out in Hoi An. The bedrooms are nicely decorated and the breakfast was lovely. It’s a 10 min walk into town but a nice, safe stroll gets you there. The only downside is there was a lot of noise from building work opposite, which started at 7 and finished around 4. It didn’t bother us too much as we were out and about, and when we returned to chill by the pool at 4 the builders had gone home. For the price it’s a real bargain and worth the noise whilst the area is developing, which can only be a good thing.
Stayed 1 night in Feb 2019
Response from Nguyen Cam Nhung on 3 Mar,2019
Thank you for taking the time to share your wonderful feedback following your stay at Cozy Hoi An Boutique Villas.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well docor, full amenity, large bathroom, comfort, value for money
Stayed 1 night in Feb 2019
Response from Nguyen Cam Nhung on 3 Mar,2019
Thank you for taking the time to share your wonderful feedback following your stay at Cozy Hoi An Boutique Villas.

8/10 Good

Binna

Liked: Staff & service, room comfort
Decent place at a bargain price, but damp room
It’s a good value overall but the cleanliness and finishing of the room could be improved. There is a general dampness in the room and the musky odour that comes with it and the corners and bathtub in the bathroom are grubby. The staff were attentive and the new bikes (not all) provided for free are of excellent quality. Location is fair.
Stayed 2 nights in Feb 2019
Response from Nguyen Cam Nhung on 13 Feb,2019
Thank you for taking the time to share your wonderful feedback following your stay at Cozy Hoi An Boutique Villas. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Villas is well named, it is a cozy boutique hotel with high standard rooms with an oriental flavour but western facilities. Staff are very friendly and remember your name, the included breakfast was substantial and plentiful if one is hungry - you won't need lunch after a Cozy Villas breakfast! An easy walk to the Old Town makes sight-seeing easy and enjoyable. Our one-week stay in Ho iAn followed by two weeks in Da Nang was a memorable Vietnam visit made better by the Cozy Villas Hoi An and Belle Maison Da Nang.
Stayed 7 nights in Jan 2019
Response from Nguyen Cam Nhung on 13 Feb,2019
Thank you for taking the time to share your wonderful feedback following your stay at Cozy Hoi An Boutique Villas. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are what make this great little hotel, it is an easy walk to town.
Stayed 8 nights in Dec 2018
Response from Nguyen Cam Nhung on 13 Feb,2019
Thank you for taking the time to share your wonderful feedback following your stay at Cozy Hoi An Boutique Villas. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is slightly isolated. Room 302 smelled and was noisy and overlooked construction. At BF next morning receptionist Lyn moved us to 304 which was clean, quiet and better view. She was also spot on in recommending restaurants, tailor, etc. Very good staff and decent BF.
Stayed 1 night in Dec 2018
Response from Nguyen Cam Nhung on 13 Feb,2019
We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are pleased to know that our excellent service delighted you greatly. We look forward to another opportunity to host you at our villas.

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is an awesome place to stay.
Overall it was a nice experience with this small boutique hotel. The receptionist were always eager to serve and help. The room was well maintained. The breakfast was good enough for a simple breakfast. Location was away from the busy street of Hoi An. Fantastic people at Cozy Villa always smiling.
Stayed 3 nights in Oct 2018
Response from Nguyen Cam Nhung on 16 Oct,2018
Thank you for taking the time to share your wonderful feedback following your stay at Cozy Hoi An Boutique Villas. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.

10/10 Excellent

HANI KOMEMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Nguyen Cam Nhung on 6 Oct,2018
Dear Hani Komeki, Thank you for your review and we are looking forward to welcome you back to our property.

10/10 Excellent

michel, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time in this hotel. Staff especially Ms.Hanna and Ms.Vi were very helpful and approach us very friendly way. 5 mins walk to Hoi an old town, and free rent bike was useful to explore the town. Thanks for the wonderful time!
Stayed 2 nights in Aug 2018
Response from Nguyen Cam Nhung on 17 Sept,2018
Dear michel, Thank you very much for your review. The Cozy team appreciates your commendations. Your compliments will be shared with the rest of the team to encourage them to continue on delivering quality and personalized service to our guests. It would be a pleasure to welcome you back and be of service to you again soon.

10/10 Excellent

leonie, Currarong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
Absolutely loved our stay at Cozy Hoian Boutique Villas. From the moment we walked in to our departure all the staff made us feel so welcome. Our room was beautifully decorated and loved that there were no plastic bottles of shampoo, conditioner and body wash were all in ceramic containers..great for the environment. Only a easy 10 minute walk to Old Town . Check in was quick and easy, price was fantastic.
Stayed 7 nights in Aug 2018
Response from Nguyen Cam Nhung on 14 Aug,2018
Dear Leonie, Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.

10/10 Excellent

Vaughan, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only place to stay when in Hoi An
This is the second time we have stayed at Cozy. Great location quiet & peaceful yet still close to all the shopping, markets & restaurants. Staff are brilliant, very helpful & knowledgeable.
Stayed 8 nights in Jul 2018
Response from Nguyen Cam Nhung on 28 Jul,2018
Thank you very much for your time to write us a kind review. It is wonderful to know that you had a great experience. We all look forward to welcoming you back in the nearest future.

10/10 Excellent

Allisson, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with great staff
Loved my stay at this boutique hotel. The staff at the hotel are lovely, they are very helpful and friendly and have good English. For us the location was perfect, it offers a very quiet stay whilst still being close to the ancient town, which is approx a 10minute walk. We opted for Morning Glory room to have abit more space and these are located on the ground floor which suited us. The rooms are nice, clean and very quiet, the bed is comfortable and the air con and wifi work very well. The pool was lovely, it is on the small side but rarely is there more than a few people at the pool at any one time and mostly we had it to ourselves. The breakfast was delicious especially the freshly cooked egg station items and bakery items. We did use the free to use bikes to explore the surrounding areas which was fun and convenient. The airport transfer worked very well, was on time, quick and comfortable. Would highly recommend this hotel.
Stayed 4 nights in Jul 2018
Response from Nguyen Cam Nhung on 28 Jul,2018
Dear Allisson, Thank you very much for spending your precious time to share with us a nice review about your stay at our villas! We look forward to welcoming you again at our hotel in the near future.

10/10 Excellent

goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy Cozy Hotel
Good service upon arrival. Spacious and clean room. Amenities work fine. Away from Ho An Old Town which suits us fine.
Stayed 1 night in Jul 2018
Response from Nguyen Cam Nhung on 21 Jul,2018
Dear goh, Thank you for staying with us and we hope to welcome you back soon for another memorable stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a warm welcome from the beginning. They were helpful, and at least they tried their best. The villa was nice. Especially impressed by "Hoi An" unique interior. Good location. Walking distance to the ancient town. Internet and breakfast was okay. Note: Hotel has free motorbikes, but check it carefully before you take one. Better walk than drag a broken bike on the way back. (As I did)
Stayed 1 night in Apr 2018
Response from Nguyen Cam Nhung on 2 May,2018
Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are delighted to know you had a fantastic experience at our villas. We will definitely share your comment to our team. We look forward to another opportunity to host you at our hotel, and once again, thank you for your nice comments!

8/10 Good

Agnes, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Brilliant 3N stay. No negative comments . Friendly attentive and polite staff. Clean and comfortable room.
Stayed 3 nights in Apr 2018
Response from Nguyen Cam Nhung on 30 Apr,2018
Dear Agnes, Thank you again and We look forward to welcoming you again at our hotel in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days in Hoi An
Very helpful staff. Close to old town. Quiet. Enjoyed our balcony.
Stayed 3 nights in Apr 2018
Response from Nguyen Cam Nhung on 30 Apr,2018
Dear guest, Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly hotel in a quiet part of town
We had a lovely stay in this hotel. We travelled with our 18 month old daughter and the staff were particularly attentive and helpful. The rooms are light, airy and stylish with beautiful Hoi An lanterns above the bed. Our balcony was small but perfectly fine for the two of us to avoid waking a sleeping baby (staff brought us room service with a very gentle knock). We used the little pool every day which had a shallow section perfect for a toddler to splash in. Would highly recommend this hotel and it's fantastic staff.
Stayed 3 nights in Apr 2018
Response from Nguyen Cam Nhung on 9 Apr,2018
Dear guest, Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We look forward to another opportunity to host you at our hotel, and once again, thank you for your nice comments!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to old town. Easy access to restaurants and helpful staff.
Stayed 4 nights in Mar 2018
Response from Nguyen Cam Nhung on 4 Apr,2018
Dear guest, We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We thank you again for your choosing to stay at our villas, and look forward to your return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel.
Pretty hotel. Very clean. Welcoming reception by decor and staff. Staff were extremely helpful and always asked if everything was okay in your room etc. Bicycles were provided for free which we used a couple of times. Telephone bookings were made willingly. Breakfast was provided with plenty of choice. Pool area was really nice -not so sure about fixed beds immersed in pool water but it looked very nice andclean. Shiort walk away from the old town. Very quiet area. Small balcony but pleasant to sit on.
Stayed 3 nights in Feb 2018
Response from Nguyen Cam Nhung on 5 Mar,2018
Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.

10/10 Excellent

Justine Mei-Ern, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, personal, and stellar service!
It was an amazing stay - we would definitely book a room here again on our next visit! Upon check in, we were given detailed explanations and tips of things we could do around the area. The staff were extremely courteous and helpful. Getting to know them was wonderful, and we really appreciate how they always took the extra initiative to make sure we were comfortable and well taken care of :) Love the traditional setup of the hotel as it feels like home, and the friendly staff who make conversation with you make you feel immediately welcome. Since it was also Tet (Vietnamese New Year) during our visit, the hotel also gave us 'lucky money' (red packets) and tangerines which was a nice touch. The breakfast fare included traditional Vietnamese foods alongside the standard toast and cereal. Definitely enjoyed that! Location-wise, the hotel is tucked away from the bustling traffic on the main road, but still close enough to all the nearby attractions. The only downside was that patrons of the cafe next door can get quite loud and noisy. But overall, this was an amazing and certainly memorable stay!
Stayed 3 nights in Feb 2018
Response from Nguyen Cam Nhung on 22 Feb,2018
Dear Justine Mei-Ern, Thank you for taking the time to share your wonderful feedback following your stay at Cozy Hoi An Boutique Villas. It is so great that we were able to make your holiday a memorable success. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Nguyen Cam Nhung on 19 Jan,2018
Thank you for your comment and we sincerely hope we will have the opportunity to welcome you back in the future.

10/10 Excellent

Allison, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay once again
The staff at Cozy are what make the stay amazing. They make an effort to remember your name and remember your likes and dislikes. They are all so friendly and helpful. Great place to stay a short 10 minute walk away for. The busy old town. Lovely breakfast with local and western options. Will definitely stay here again.
Stayed 12 nights in Dec 2017
Response from Nguyen Cam Nhung on 25 Dec,2017
Dear Allison, Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We look forward to another opportunity to host you at our hotel.

10/10 Excellent

Nhu, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel
Nice small hotel with very nice staff. About 10 minutes walk to the old town
Stayed 1 night in Sep 2017

10/10 Excellent

Prashant , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Beautiful Hotel close to the old town
We had wonderful stay at Cozy Hoi-an. The place is lovely with very helpful and interactive staff. It is very close to the old town yet secluded from the madness of the old town. Nice spread for the breakfast. we requested to check-out an hour later and then we rested next to the pool till we left for the airport at 4. Our request was given attention to accommodated to the extent possible. The room decor is nice and beds are very comfortable, perfect to relax after walking throughout the day.
Stayed 3 nights in Aug 2017
Response from Nguyen Cam Nhung on 6 Sept,2017
Dear guest, Thank you so much for your great review. We are so glad to know from your review that you satisfied with our accommodation, hotel staffs and the service. Your feedback will be strong motivation for the entire staff work harder and more enthusiastic. Thank you again and we look forward to the opportunity of welcoming you back in the future.

10/10 Excellent

Allison, sydney , australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Loved staying at Cozy Villas again, it was nice to be remember by the staff. Breakfast was great as usually, beds comfy loved my stay. Easy working distance to town will definitely stay here again.
Stayed 7 nights in Jul 2017
Response from Nguyen Cam Nhung on 6 Sept,2017
Dear Allison, Thank you very much for your wonderful review and we eagerly look forward to your next return visit.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Stayed 3 nights in Jun 2017
Thank you very much for taking the time in sharing your feedback with us. It would be a pleasure to be of service to you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific Stay in Hoi An
Terrific. Will definitely stay again.
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, just outside old town
We loved our stay here, very comfortable, clean and quiet. The staff helped show us some excellent places to visit and great restaurants.
Response from Nguyen Cam Nhung on 20 May,2017
Dear Guest, Thank you very much for spending your precious time to share with us a nice review about your stay at our villas! Thank you again and We look forward to welcoming you again at our hotel in the near future.

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazingly staff at Cozy!
Thank you to Anne, Hannah, Lyn & everyone at Cozy! We stayed for 3 nights and it was a wonderful experience. From the first night, they were excellent. Our hotel shuttle organized by Anne was waiting for us at Da Nang airport, it was quick 45 minute ride to Cozy. Check in was a breeze, Anne was nice enough to sit down and map out some sights for us. Our room on the 2nd floor was quiet and very clean. Breakfast was delicious with nice selection of meats, cheese, breads, fruit, juices, coffee & tea. They are local dishes as well and even a noodle of the day (the cao lau was really tasty). Free bicycles are available to borrow, just pick one that works. It's about a 10 minute walk to the Old Town ticket booth. Maybe it's a little further than other hotels but not a big deal. I highly recommend this hotel. Staying here made Hoi An an even more memorable holiday!
Response from General Manager on 8 Apr,2017
Dear Rose, We would like to thank you for sharing your amazing experience with us. Your kind words will be extended to the team, this will certainly motivate them to keep up the good work. It would be our pleasure to welcome you back and be of service to you again in the near future. Sincerely, Nguyen Cam Nhung Hotel Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
We had a lovely experience atcozy! Lovely welcome drink upon arrival and the nicest receptionist, Vi, who was genuinely very helpful. She told us what was around hoi an and where the best foods were The room was very clean and comfortable, the bathroom was also very clean (which I am very picky about). Only negative was that the Villa was a little bit of a walk to the centre and pool was very small, however, it was no big deal at all. We highly recommend this villa and we would definitely stay here again.
Response from Nguyen Cam Nhung on 31 Mar,2017
Dear Lisa, Warmest greeting from Cozy Hoi An Boutique Villas, Thank you so much for your great review. We are so glad to know from your review that you satisfied with our accommodation, hotel staffs and the service. Your feedback will be strong motivation for the entire staff work harder and more enthusiastic. Thank you again and we look forward to the opportunity of welcoming you back in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 13 Jan,2017
Dear Writer, Thank you for your choosing our villas on your holiday in Hoi An. We are looking forward to welcome you to our property. Best Regards,