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Reviews of Hilton Garden Inn Da Nang

4 out of 5
Hilton Garden Inn Da Nang
96 Vo Nguyen Giap, Man Thai Ward, Son Tra District, Da Nang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 72 reviews" "
Rating 8 - Good. 16 out of 72 reviews" "
Rating 6 - Okay. 5 out of 72 reviews" "
Rating 4 - Poor. 1 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ANITA

Travelled with family
Great location. Very attentive staff
Stayed 3 nights in Apr 2024

10/10 Excellent

BINA, Parkland

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous views of the water. Sunny, well appointed rooms with all the amenities. Loved our stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Minkyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
우선 미케 비치 바로 앞에 위치해서 바다를 어느때고 벌 수 있어 좋았습니다! 주변 맛집들도 있구요 무엇보다 무척 친절하신 Thanh과 Nga 덕분에 아주 즐겁게 가족여행을 마치고 돌아갈 수 있었습니다 다음에 다낭에 올 때 이 숙소에서 지내고 싶어요
Stayed 5 nights in Apr 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: I loved that the hotel was right across from the beach. Con: I thought the tile in the bathroom was very slippery when the floor was wet.
Stayed 2 nights in Mar 2024
Response from Nick - General Manager on 1 Apr,2024
Hi JackThanks for your feedback, we really appreciate it

8/10 Good

HUE

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Nick - General Manager on 1 Apr,2024
Hi HueThanks for the review of your experience

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel lovely pool and good food, the staff are amazing.
Stayed 6 nights in Mar 2024
Response from Nick - General Manager on 19 Mar,2024
Thanks Alan!Very much appreciated

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and always Helpful Staff. Minor problems dealt with at the speed of a major one. Ocean View room did not disappoint for a single day.
Stayed 7 nights in Feb 2024
Response from Nick - General Manager on 5 Mar,2024
Hi WayneThanks so much for your review! Great to hear you enjoyed your stay

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and everything
Stayed 7 nights in Feb 2024
Response from Nick - General Manager on 19 Feb,2024
Thanks Keith!Glad you enjoyed your stay

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nick - General Manager on 14 Feb,2024
Thanks Bruce!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the oceans was beautiful. Only drawback is it’s not convenient to anything.
Response from Nick - General Manager on 14 Feb,2024
Thanks ChristineWe appreciate your feedback

10/10 Excellent

nha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Nick - General Manager on 14 Feb,2024
Thanks Nha!

10/10 Excellent

Piotr, Hook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Staff - they made their best to make sure we feel like at home or even better. small minus - beach had permanent no swim signs - not sure it is just for December or the whole year.
Stayed 19 nights in Dec 2023
Response from Nick - General Manager on 14 Feb,2024
Hi PiotrThanks for the feedback. Happy to confirm that the beach is swimmable, must have just been a short period due to strong tides or currents on during your stay

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nick - General Manager on 14 Feb,2024
Thanks Ritesh!

10/10 Excellent

Oscar, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and great rates
Stayed 3 nights in Dec 2023

10/10 Excellent

andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay thats right infront of the beach.
Stayed 1 night in Nov 2023

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Nick - General Manager on 14 Feb,2024
Thanks Dimitrii

10/10 Excellent

James

Stayed 1 night in Nov 2023

10/10 Excellent

Truong

Stayed 1 night in Nov 2023

10/10 Excellent

Prashant

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Hilton Garden inn, the location of the property is perfect just a road across. The staff is good well verse in English, they are helpful in all the way to kee you comfortable. I was travelling with my infant kid and they made us feel at home. Had met Ky Duyen during our 5 day stay during breakfast and she was friendly. The supermarket are next door. The infinite pool has a amazing view for the ocean. I would recommend you to definitely try Hilton garden inn if you are their for family or a business trip.
Response from Nick - General Manager on 23 Oct,2023
Hi PrashantThank you for your review of your experience with your family!

10/10 Excellent

Zsolt, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel, no doubt about it. We were less the impressed with the location, for there were no dining options in the immediate vicinity, but that is on us for not doing our homework. The hotel is incredibly clean. The infinity pool and the view from there on the 27th floor is breathtaking. However, for us, what made the hotel exceptional was the people working there and the service they have provided. Everyone we came in contact with was friendly and helpful. I jotted down a few names --sorry if I misspelled any of them. Thang at the first floor coffee place was awesome (and a fellow LFC fan).I sure will miss his salted coffee and his smile. Kha and Phuong at the rooftop bar provided excellent service together with Tri. Vy (Ty?) in the reception area was extremely helpful answering my silly questions about ATMs and such. Chef Linh is the restaurant accommodated my wife request without any hesitation (and the salmon was fantastic). My only suggestion for improvements would be about the breakfast. I found it rather expensive (by Vietnamese standards) and the selection was very clearly geared towards Asian customers (which is sort of understandable, because the vast majority of the guest during out stay were from China and Taiwan). Nevertheless, very nice hotel, indeed.
Stayed 3 nights in Aug 2023
Response from Nick - General Manager on 23 Oct,2023
Thanks so much for your lovely review!

10/10 Excellent

Maria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at the Hilton. The swimming pool was beautiful and surprisingly peaceful and the gym was also surprisingly decent equipment for a hotel gym. It was also conveniently located, close enough to several restaurants and the beach.
Stayed 4 nights in Jul 2023
Response from Nick - General Manager on 16 Aug,2023
Hi MariaThanks so much for your review, glad you enjoyed your stay, especially our amazing swimming pool

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to excellent beach, lots of varied food choice all within walking distance. Property and services were excellent, food was excellent.
Stayed 16 nights in Jun 2023
Response from Nick - General Manager on 17 Jul,2023
Hi OliverThanks so much for your review. Glad you enjoyed your stay with us. Look forward to seeing you again soon

8/10 Good

Midori

Stayed 1 night in Jun 2023
Response from Nick - General Manager on 2 Jul,2023
Thanks so much for the review!

10/10 Excellent

Justine

Stayed 1 night in Jun 2023
Response from Nick - General Manager on 29 Jun,2023
Hi JustineThanks so much for the review!

8/10 Good

Midori

Liked: Cleanliness, staff & service, property conditions & facilities
It is still new so it is nice and clean. Breakfast was not 5 star hotel quality. Not many staff understand English so that I had to eat what I didn't want to eat from misunderstanding. There are restaurants around but amnistie no store for shopping. Just some small Korean markets around. Noise is bad on Friday Saturday and Sunday.
Stayed 1 night in Jun 2023
Response from Nick - General Manager on 28 Jun,2023
Hi MidoriThank you for your review. I am sorry to hear of your experience in breakfast and thank you for bringing it to our attention. Glad to read you otherwise enjoyed your stay with us

10/10 Excellent

Minami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was wonderful , if you had a grab - you can go to any area of the town. The managers are very helpful and kind. I had an great experience. Honestly it’s not a walkable place to places to eat but it’s just across for the sea and the view is amazing. The only downside is that my partner was allowed to take the pool towel upstairs during the first day of his stay. The pool guy said it was ok because he was wet. When I went with my partner, the pool guy said no, we had to give back the towels now and he would watch you take off the towels. It was quite embarrassing and disgraceful for him to do that to us.
Stayed 3 nights in Jun 2023
Response from Nick - General Manager on 28 Jun,2023
Hi MinamiThank you for your review of your experience, it was great to read that you enjoyed your stay. We really appreciate your comments regarding the pool towels. Will make sure we make some changes there.Thanks

8/10 Good

Midori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Nick - General Manager on 27 Jun,2023
Hi MidoriThanks so much for your review! We hope to welcome you back again soon

10/10 Excellent

Thu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Super clean and modernize. Love it!
Stayed 2 nights in Jun 2023
Response from Nick - General Manager on 20 Jun,2023
Thanks Thu for your great review!

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everithing.
Stayed 1 night in Jun 2023
Response from Nick - General Manager on 16 Jun,2023
Thanks Vladimir!We look forward to welcoming you back again soon

6/10 Okay

MASAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

ichiji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 3 nights in Mar 2024
Response from Nick - General Manager on 11 Mar,2024
Hi IchijiThank you for your review. We look forward to seeing you again soon

8/10 Good

KWAN MAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nick - General Manager on 1 Mar,2024
Hi Kwan ManThanks for your review. We hope to welcome you back again soon

10/10 Excellent

Ping Chien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Nick - General Manager on 14 Feb,2024
Thanks Ping Chien

10/10 Excellent

DONG YOUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족했던 가족여행 힐튼가든인 다낭
다낭4번째 가족여행중 새로 생긴 다낭가든인 호텔로 예약하고 미케비치 바로앞이라서 해수욕하기도 좋았고 린응사에서 멀지않은곳에 위치해있고 그랩 이용해서 이동도 편해서 좋았네요 룸컨디션 훌륭합니다
Stayed 2 nights in Jan 2024
Response from Nick - General Manager on 14 Feb,2024
Thanks Dong YounWe hope to welcome you and your family again some time soon

8/10 Good

yongbok

Stayed 4 nights in Jan 2024
Response from Nick - General Manager on 14 Feb,2024
Thanks yongbok

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, esp from the pool level
Hotel location is a bit north of where the actions are at My Khe Beach. A good 15-20 mins walk. The view, esp from the pool level, of the beach and Lady Buddha on the slope of Son Tra is great. Room was comfortable and spacious. The bedsheet was a little rough; maybe due to the cotton type and thread count. Towels were fluffy. The room and bathroom were clean. Check-in and check-out were efficient. Although I have fully paid the room via Hotels.com, the hotel wanted a VND 1m deposit on hold on credit card. The hold on the deposit was cancelled at check-out. Staff is friendly. Front desk staff are not knowledgeable about the immediate surrounding area. They can’t give recommendations on nearby restaurants and cafes plus the availability of the electric shuttle at the beach. As toiletries are provided upon request, I asked for them at check-in. I was informed that housekeeping would send shortly but after more than 30 mins, still nothing. I had to remind Front Desk and the toiletries were delivered within 10 mins.
Stayed 1 night in Jan 2024
Response from Nick - General Manager on 14 Feb,2024
Thank you for your feedback, we truly appreciate it

10/10 Excellent

dong jun

Stayed 1 night in Jan 2024
Response from Nick - General Manager on 14 Feb,2024
Thanks dong jun

10/10 Excellent

dong-jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
신축건물이라서 그런지 굉장히 깨끗했고 조식도 저희 가족 모두 정말 맛있게 먹었습니다 저희 양가 어머님들도 매일 아침 조식을 세접시 이상씩 비우셨다는.... 미케비치의 멋진 조망과 루프탑의 인피니티풀의 조망은 역대급이었죠! 베트남이 저희 가족하곤 잘 안 맞았는데 호텔은 다시 오고픈 그런 곳이었습니다
Stayed 4 nights in Dec 2023
Response from Nick - General Manager on 14 Feb,2024
Happy to hear that your family enjoyed their stay with us. Hope to welcome you again soon

8/10 Good

Seonhee

Stayed 2 nights in Dec 2023
Response from Nick - General Manager on 14 Feb,2024
Thanks Seonhee

4/10 Poor

??

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Nick - General Manager on 14 Feb,2024
Thank you for your review. We are sorry to see that we did not quite meet expectations on this occassion

8/10 Good

JEONGWON

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
미케비치 전망 좋은 호텔
힐튼과 힐튼 가든 인 은 너무 틀림. 직원들의 서비스, 조식등 많이 부족함. 베트남의 로컬 호텔보다 못한 서비스
Stayed 2 nights in Dec 2023
Response from Nick - General Manager on 14 Feb,2024
Hi JeongwonI am sorry to hear that you did not get to experience the high level of service the hotel is known for. I hope you will consider us again for your next stay in DaNang

10/10 Excellent

Yeiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 굿
날아다니는 벌레가 잇는데 그거 빼고 괜찮아요
Stayed 3 nights in Dec 2023
Response from Nick - General Manager on 14 Feb,2024
Thanks Yeiji

10/10 Excellent

Hyun Kyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Nick - General Manager on 14 Feb,2024
Thanks Hyun Hyu

10/10 Excellent

TAENAM

Stayed 2 nights in Dec 2023
Response from Nick - General Manager on 14 Feb,2024
Thanks Taenam

10/10 Excellent

soo hyuk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nick - General Manager on 14 Feb,2024
Thanks Soo Hyuk!

6/10 Okay

heungkil

Business traveller
Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El bar y la piscina en la última planta
Stayed 3 nights in Nov 2023

8/10 Good

MYEONG GYU

Stayed 2 nights in Nov 2023

10/10 Excellent

Sung Hyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 후기
호텔 위치나 직원들이 너무 친절했네요. 최근에 지어진 건물이라 왠만한 시설도 다 괜찮았구요. 다만 룸서비스 음식 맛이 조금 떨어지기는 했으나 전반적으로 호텔 평가는 좋다고 생각되네요. 샤워부스 내 청결함이 조금 부족했던것도 있었구요. 수영장은 조금 작기는 했지만 최고였네요.
Stayed 3 nights in Nov 2023

8/10 Good

Gabriele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel, der Pool, das Gym sind super. Das Frühstücksbuffet ist ok, die Auswahl an asiatischen Speisen ist groß, der westliche Anteil überschaubar. Die Zimmer sind sehr schön und geräumig, das einzige, was wirklich schlecht ist, ist die Dusche, die keine Abtrennung hat und egal wie sehr man sich bemüht, nach dem duschen ist alles nass.
Stayed 5 nights in Sep 2023
Response from Nick - General Manager on 23 Oct,2023
Hi GabrieleThank you for your review, appreciate your comments, especially relating to the shower in the room. We will certainly take this on board.