I'm used to staying in expensive hotels owned by the major western hotel companies from work travel, so I wasn't quite sure what to expect with the low price.
When I arrived, I found a friendly and helpful staff, a spacious, clean and comfortable room, and a great location close to the river and many shops.
Additionally, my room rate included a free breakfast, and the food was excellent. One note, don't go to breakfast expecting traditional western fare... this is a Vietnamese hotel with Vietnamese breakfast, a huge bonus in my mind as I like to learn as much about a culture as I can when I travel.
All of the staff that I talked to knew some English, and though some were more fluent than others all of them were fluent enough that communication wasn't a problem. They definitely spoke more English than I spoke Vietnamese! Additionally, they were all extremely friendly and courteous, and went out of their way to help me on several occasions, recommending sites to see or local restaurants to visit.
I would gladly stay at this hotel again, and hope to sometime in the near future!