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Carlton Downtown

4.0 star property
Family-friendly hotel with 3 restaurants and full-service spa

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Photo gallery for Carlton Downtown

Front of property
Reception hall
Egyptian cotton sheets, premium bedding, down duvets
Terrace/patio
Delicatessen
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic One Bedroom Suite

Egyptian cotton sheets, premium bedding, down duvets

Classic One Bedroom Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium One Bedroom Suite

Egyptian cotton sheets, premium bedding, down duvets

Premium One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Egyptian cotton bed sheets
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room

8.4 out of 10
Very good
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Select Comfort bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Panoramic Suite

Egyptian cotton sheets, premium bedding, down duvets

Panoramic Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Egyptian cotton bed sheets
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Two Bedroom Suite

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Two Bedroom Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Egyptian cotton bed sheets
  • 75 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Panoramic two bed room suite

22-inch LCD TV with satellite channels, TV

Panoramic two bed room suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Egyptian cotton bed sheets
  • 125 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About the area

Map
Sheikh Zayed Road, Dubai, 7143

What's nearby

  • Dubai Mall - 20 min walk - 1.7 km
  • Dubai Aquarium & Underwater Zoo - 2 min drive - 2.1 km
  • Burj Khalifa - 2 min drive - 1.7 km
  • Dubai World Trade Centre - 2 min drive - 2.3 km
  • Dubai Fountain - 3 min drive - 2.0 km

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬3 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪ستاربكس - ‬9 min walk
  • ‪Shawerma Alfarooj - ‬11 min walk
  • ‪Zaatar W Zeit - ‬11 min walk

About this property

Carlton Downtown

Upscale family-friendly hotel remodelled in 2023 and located near Dubai Mall
City Walk and Dubai Aquarium & Underwater Zoo are located near Carlton Downtown, which provides a nightclub, a poolside bar and a rooftop terrace. Treat yourself to reflexology, a body treatment or a detox wrap at Armonia Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free valet parking
  • Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court
  • Express check-out, babysitting (surcharge) and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 365 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, Select Comfort beds and down duvets
  • Bathrooms with designer toiletries and deep-soaking baths
  • 22-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

Arabic, English, Filipino, French, Hindi, Swahili, Turkish, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: AED 79 for adults and AED 39.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bayty
  • Deli Grind
  • Havana lounge
  • La Vie Dubai
  • Narrah lebanise

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 28 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 47 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Renovated entire property - September 2023

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 157.0.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A damage deposit of AED 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 79 for adults and from AED 39.5 for children
  • Airport shuttle fee: AED 200 per person (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai

Frequently asked questions

Does Carlton Downtown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

Is Carlton Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Downtown?

Valet parking is free at this property.

What time is check-in at Carlton Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at Carlton Downtown?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Carlton Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 200 per person applies.

Where is Carlton Downtown located?

This family-friendly Dubai hotel is located near the airport, within 1 mi (2 km) of Museum of the Future, Dubai Mall and Burj Khalifa. Dubai Aquarium & Underwater Zoo and City Walk are also within 1 mile (2 km). Financial Centre Station is only a 3-minute walk and Emirates Towers Station is 13 minutes.

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Carlton Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top level hotel
Stayed 7 nights in Mar 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the size of room
Stayed 5 nights in Apr 2025

10/10 Excellent

Everton Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
Stayed 1 night in Feb 2025

8/10 Good

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

6/10 Okay

junhong

Liked: Room comfort
Location is good but, may need to be renovated.
Stayed 4 nights in Feb 2025

4/10 Poor

FNU

Liked: Staff & service
Disliked: Property conditions & facilities
Room is not that great. Location is.
Stayed 4 nights in Feb 2025

10/10 Excellent

Serdrick

Liked: Cleanliness, property conditions & facilities
Nice and convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Nessi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with very nice staff.
Stayed 7 nights in Sep 2023

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly staff
Stayed 8 nights in Jan 2023

10/10 Excellent

Colston Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff great location

Lovely staff very helpful and warm . Very convient location . Amazing rooms !
Stayed 1 night in Jul 2024

10/10 Excellent

Vidal

Liked: Cleanliness
Very convenient location
Stayed 6 nights in May 2024

6/10 Okay

cesar

Liked: Cleanliness, staff & service
Ok lets start with the good , the hotel is located close to everything, about 30 mms walk from Burj Khalifa , 4 mms walk to a train station, and a bunch of restaurants and convenience stores near by , the bad , is a little outdated, we stay 5 days and we didn’t get our room cleaned,
Stayed 4 nights in Mar 2025

6/10 Okay

Hector

Liked: Room comfort

Good value stay and great location

Good location anda attentive staff, hotel is a bit run down and while it is generally clean, there are some focus areas that need attention.
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when we go to Dubai as it’s nice cleans and in a good area close to get around places
Stayed 14 nights in Dec 2023

8/10 Good

Baljinder

Liked: Property conditions & facilities
Staff is very helping
Stayed 3 nights in Nov 2024

10/10 Excellent

Colston Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff great location

Lovely staff very helpful and warm . Very convient location . Amazing rooms !
Stayed 1 night in Jul 2024

8/10 Good

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOCATION Is Everything

The hotel is located in the middle of everything. Thw staff is extremely friendly as well. I'd definitely recommend staying here & I wouldn't surely stay on a future visit. I felt safe & everything was very nice.
Stayed 6 nights in Nov 2024

6/10 Okay

Abdullah

Liked: Cleanliness, property conditions & facilities, room comfort
not a single employee is smiling, looks like all of them are forced to work or they need a raise in salary
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel for what you pay a bit outdated
Stayed 2 nights in Aug 2024

10/10 Excellent

Altagracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel. Convenient to go any place ,
Stayed 6 nights in May 2024

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, friendly staff. Great view
Stayed 4 nights in Feb 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, cleanness, staff, and proximity to the metro station was great. My suit was spacious and had an amazing view. I highly recommend this hotel and will certainly consider re-booking it on my next trip to Dubai.
Stayed 5 nights in Apr 2024

10/10 Excellent

Gurdave

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to Metro and the Mall,lots of food choises nearby, would recommend this location for anyone traveling to Dubai.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Option un Dubai

Great Hotel Great Location
Stayed 3 nights in Feb 2024

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Highly recommend
Stayed 4 nights in Sep 2023