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"the staff were very helpful , the hotel is only 2 minutes from the Ilford Station to the Elizabeth line so was very easy getting into Central London even with the transit strike going on "

"Quiet and convenient location. Steps from the park (Orto Botanico)"

"Rooms are good and comfy. Staff at reception particularly Ana was very helpful and welcoming."

"Clean room and friendly staff."

"The housekeeping service was good and the staff were well behaved and professional"

"Was handled by Sarah and she was amazing, made us feel very comfortable. Very professional and welcoming. They had limited parking spaces but we were lucky to find one on site. Room and bathroom was clean, comfortable and not bad for the price. I do think they could do with new bedding and carpets, they do look old. In their emails they state free breakfast subject to availability which i thought was misleading as they had told us we had to pay £7 extra for breakfast. Regardless was not bad "

"Lovely staff. Looked to have been recently refurbished. Good breakfast. Pleasant room."

"It is good hotel but a little far from London. Little challenging to navigate the buses and trains to get to London. But the hotel itself was good. Staff was very friendly and helpful. Except the distance from London, I would recommend it!"

"Hotel was lovely and good value for money . Staff were all very helpful and friendly. Rooms were clean and basic but that was all we needed and all the essentials were in the room . Thank you for a pleasant stay . "