Capsule and Sauna Century Group, Ebisu hotels

"My family and I stayed at the Grand Prince Shin for 8 days. We enjoyed the excellent service (reception, restaurants, front door staff, and cleaning crew). The rooms were outdated but had beautiful views of the city. The food was very good, though towards the expensive side. The seven eleven was very convenient. The gardens were beautiful as well, but I was surprised to see that we had to pay for the pools. The area is very convenient for Shiganawa station (subway and train). I will choose the hotel again if we come back to Tokyo."

"I highly recommend this place. It’s clean. They clean the room every day: All staff are nice, they have a family mart in the building. I would definitely stay here again."

"Crazy busy area, so fun!"

"I’ve stayed in many hotels in Tokyo, but this one, is my favourite so far. Great space and I didn’t have to live out of my suitcase, room cleaning was late morning so I didn’t always have to be up really early, very convenient "

"I stayed in many hotels While in Japan and this one was superior to all. It’s luxurious, comfortable, in a quiet and safe area away from the touristy areas but seconds from the subway. The staff is professional and friendly. Have nothing but good things to say. "

"Great stay. Staff are very friendly and it’s nice that it’s right next to the train station "

"Does what it advertises "

"Very bice hotel and staff"

"This was our fourth stay at Keio Plaza, and we’ve already booked our next trip in December—that probably says it all! We love the location. It’s right by Shinjuku, so we can easily walk to shops, restaurants, and nightlife, but it’s not smack in the middle of the noise and chaos. It’s the perfect balance. Plus, having the limousine bus stop right at the hotel makes getting to and from Haneda Airport super easy and stress-free. But honestly, what keeps bringing us back is the people. The Premier Lounge staff are the absolute best. Every time we walk in—whether for afternoon tea or evening cocktails—we’re greeted with the warmest smiles. They make us feel like family, not just hotel guests. That kind of welcome is rare, and we treasure it every single time. Breakfast at Jurin and Glass Court has also become part of our routine. Great variety, fresh food, and a relaxed atmosphere—it’s the best way to start our day in Tokyo. Keio Plaza isn’t just a hotel for us anymore—it really feels like our home away from home in Tokyo. We can’t wait to be back in December!"