Shangri-La Hotels and Resorts, Futian hotels

"Great"

"This is the third time we stayed at Shenzhen Air Hotel. My son loves the aviation theme and the room and bed are very comfortable. "

"Friendliest staff ever "

"Primer nivel a precio justo. Excelente todo "

"The room was clean and tidy. Service was excellent including welcome feelings from Front Office Layla and the Concierge staff seeing us off. Both were professional and supportive to offer us help without prompt. There was a drunken guest shouting and yelling on Day 2 @11pm and I immediately called the enquiry to ask what has happened. We didn't expect the front desk staff had a record of this and gave us a box of chocolate to apologize. Attention to details and I plan to come back again to stay. "

"Very helpful staff"

"."

"Staff are very friendly, room keepers does great job also."

"Comfortable "