Garden Island Resorts

"Staff at reception lovely and room upgrade was much appreciated "

"Friendly staff really good location "

"Parking was full when I arrived and I was told to park down the hill by the river. There was a graduation party and they were busy. I am a single 60 year old and was expected to lugg all my luggage up a hill on my own, I said I can't do that and was eventually told to park my car outside the hotel. At $65.00 per day fees that's not good enough. I lost my credit card an hour earlier so I had already paid for the hotel but I needed the card for deposit, I had plenty of cash but was told they do not accept cash. I couldn't pay with Australian dollars at a hotel in Australia? The manager was called, he kept telling me he couldn't accept cash then he said ok with a very disgruntled attitude he put my $50.00 notes under a counterfeit detector, I was treated like a criminal not a valued guest. The next morning I went shopping in Perth and placed a please clean my room on the door. I came back at 2.30 and the room had not been cleaned, they did apologize after I rang to let them know but I didn't want to go out again just to let the cleaner do her job. "

"Great room and staff. Disappointed in rooftop bar, noisy, unfriendly and no seating."

"Great view! "

"I wasn’t sure what to expect when I booked my room at Ibis, but I have to say how amazing this whole place is. The reception staff were so helpful, guiding me to the closest laundromat and also where to park. Although I wasn’t at the hotel for long I am happy to say I had such a peaceful sleep, the bed was so comfortable, everything was so clean and fresh, plus it’s nice and close to the airport. Thank you, I will definitely recommend your hotel to my friends and family and will definitely be staying with you again. Warm regards Christine Rosenthal "

"excellent all round"

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"Cleaning needs improvement "