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Reviews of Clans Kongsi Georgetown

3 out of 5
Clans Kongsi Georgetown
Cannon Square, George Town, Penang

Reviews

9.6

Exceptional

Rating 10 - Excellent. 9 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Jafifa Jamil on 7 Sept,2020
Dear Mr Christiann Warmest greetings from Clans Kongsi Georgetown. Our humble apologies on the delay of replying your messages. We are more than happy to make the amendment for you reservation as per your request. However, may we also suggest for you to contact expedia accordingly as the changes has to come through expedia itself for us to proceed with the amendment. Once we receive the notification from expedia, the changes shall be made without any penalty fee. Should there be any further inquiries needed, you may reach us directly at info@clansgeogetown.com Thank you and our sincere apologies again for the late reply. Warmest Regards, Jafifa Jamil Operations Manager Clans Kongsi Georgetown

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury time travel
Amazing vibe, with tastefully decorated rooms. Free drinks available in fridges throughout the hotel. We were especially pleased with the pillow menu option. Breakfast was delivered to our room in a traditional container.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very good hotel, wonderful team and service, centrally located I will definitely return
Stayed 2 nights in Feb 2020
Response from Jafifa Jamil on 16 Feb,2020
Thank you for such a wonderful review. We are delighted to find that you had an excellent stay with us during your last visit. It is our main responsibilities to ensure all of our guest managed to experiences a different living lifestyle at Clans Kongsi Georgetown. Looking forward to have you here again with us at anytime soon.

8/10 Good

Aggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Jafifa Jamil on 7 Jan,2020
Thank you for your constructive feedback from your last stay with us. We assure you that every single comments has been taken seriously to improve our quality for every single one of our guest. Looking forward to welcoming you again near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The service, room and common areas were very beautiful! It was a little noisy at night as the walls are very thin, and the hairdryer was quite difficult to use. But apart from these, the stay was near-perfect. The location is also excellent. Wifi was good.
Stayed 2 nights in Aug 2019

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Jafifa Jamil on 5 Mar,2019
Dear Ms Rinoti & Mr Vivek, Thank you for your wonderful full 10 out 10 review. Looking forward to have you back with us any time near future!

10/10 Excellent

Yuing Xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love the whole vibes of the hotel
Awesome
Stayed 1 night in Jan 2019
Response from Clans Team on 15 Jan,2019
Dear Yuing Xian, We are thrilled to hear that you have enjoyed your stay with us. It is our duty to ensure that all of our guest have the most memorable stay ever! Come and visit us at any time soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Clans Kongsi Team , many thanks to you - we highly enjoyed our stay in your hotel- choosing hotels far away from home is always a kind of challenge - But in this stay we fully satisfied - even the Birthday cake and card was a sign to be at home with friends
Stayed 2 nights in Feb 2020
Response from jafifa on 15 Mar,2020
hank you for such a wonderful review. We are delighted to find that you had an excellent stay with us during your last visit. It is our main responsibilities to ensure all of our guest managed to experiences a different living lifestyle at Clans Kongsi Georgetown. Looking forward to have you here again with us at anytime soon.

8/10 Good

Annie Angel

Stayed 3 nights in Dec 2019

10/10 Excellent

tam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and hard-working staff, thanks a lot
Stayed 1 night in Dec 2019
Response from Operations Manager on 31 Dec,2019
Dear Sir/Madam, Thank you for your feedback. We are thrilled to learned that you have enjoyed your recent stay with us. Do come back again and we will be waiting to welcoming you back in anticipation.