Hackney Hotels with Swimming Pool

"Disappointing overall experience compared to other hotels in this chain. Check in experience was poor as my wife was denied room access before I arrived despite messaging in advance to explain she would be there first. Reception staff were rude in handling this situation. The rooms are clearly minor refurbs from the hotels previous exeistence and lack the quality and flair of the Edinburgh and (sadly now non existent) Glasgow hotels. Bathrooms in particular are dated Overall a pretty flat experience from a brand that promises more. "

"I had an excellent experience during my stay. The staff were genuinely wonderful — warm, attentive, and always ready to help, which made the whole visit feel effortless. The rooms were spacious, comfortable, and very well maintained, offering everything I needed to relax. The amenities were great too, from the convenient on-site facilities to the thoughtful little touches throughout the hotel. The location couldn’t have been better — close to everything I needed and easy to get around. Overall, a fantastic stay. I’ll definitely be returning "