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Reviews of Draco QK3 Cat Ba

3.5 out of 5
Draco QK3 Cat Ba
251 Duong 1/4, Cat Ba, Hai Phong

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

4.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ruth, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rundown room. Small breakfast buffet. They want to keep your passport. Air conditioning didn’t work well and dripped water on the floor. Smelled like sewage. Stay elsewhere.
Stayed 1 night in Aug 2018
Response from so sorry and sincerely thanks, on 14 Sept,2018
Dear Mr Ruth Weiss Thankyou so much for stayed with us, We are so sorry for the inconvenience for your stays. For the any problem with accomodation, please contact with reception to be support, If have any problem we are ready to support to change or upgrade the room - Keep passport is our policy for not only my hotel , its policy for almost of hotel in Cat Ba Island,so sorry if it inconvenience Sincerely Thanks Mr Lee Quynh_Reservation Department