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Reviews of Phuong Dong Hotel

3 out of 5
Phuong Dong Hotel
78 Nui Ngoc, Cat Ba, Hai Phong, Hai Phong

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
This small, family run hotel is well situated for exploring Cat Ba town on foot. The room was spacious but basic. The AC and fans worked well cooling the room. Rooms at the front are noisy from the Main Street. My room at the back was quieter with only noise coming from the kids in the school next door. Chang and her family were really helpful and were able to rent me a moped - highly recommended for exploring the island and National Park areas. There are lots of shops & restaurants nearby the hotel and the main seafront is an easy 5 minute walk down the hill. The included breakfast was simple and prepared when required, consisting of fried eggs, toasted roll and salad. There are so many restaurants offering cheap breakfasts nearby that I explored a variety of these. Overall, it’s basic but good value, friendly and in a great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Barber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warm and enthusiastic welcome I received upon arrival set the tone for a fantastic stay. It was evident that the hotel staff genuinely cared about ensuring a pleasant experience for all guests.
Stayed 1 night in Feb 2024
Response from Phuong Dong Hotel on 4 Mar,2024
Thank you for your wonderful review! We're so glad you found your stay comfortable and our staff friendly. Your feedback is invaluable to us as we strive to make every guest's experience memorable. We can't wait to have you stay with us again!

10/10 Excellent

smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughout my stay, the staff demonstrated exceptional attentiveness. They were always on hand to assist with any requests or questions I had, making me feel truly valued as a guest.
Stayed 1 night in Feb 2024
Response from Phuong Dong Hotel on 4 Mar,2024
We're thrilled to hear you enjoyed your stay at our hotel! Your kind words mean the world to us and motivate our team to continue delivering exceptional service. Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel proximity to various attractions on Cat Ba Island made it convenient for us to explore the area and soak in its natural beauty.
Stayed 1 night in Feb 2024
Response from Phuong Dong Hotel on 4 Mar,2024
We sincerely appreciate your positive feedback about our hotel. It's heartwarming to know our efforts to create a welcoming and enjoyable environment have been recognized by you. Thank you for choosing us for your stay. We hope to see you again in the near future!

10/10 Excellent

Ridwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked into Phuong Dong Hotel on Cat Ba Island, I was immediately struck by the cleanliness of the room. It was impeccably tidy and well-maintained.
Stayed 1 night in Feb 2024
Response from Phuong Dong Hotel on 4 Mar,2024
Your review has truly made our day! Thank you for highlighting the aspects of your stay that you enjoyed the most. We're committed to offering the best service and amenities, and it's wonderful to know we've succeeded with you. Looking forward to your next visit!

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our experience at Phuong Dong Hotel on Cat Ba Island exceeded our expectations, and we would highly recommend it to anyone looking for a memorable and enjoyable stay on the island.
Stayed 1 night in Feb 2024
Response from Phuong Dong Hotel on 20 Feb,2024
Thank you for the wonderful review you left us. Your thoughts and feedback are not only invaluable to us, but they also brighten our day in a very special way. In the hospitality industry, we strive to create memorable experiences for our guests, and knowing that we have made a positive impact on your stay is incredibly fulfilling.