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Reviews of Tecco Do Son

Tecco Do Son
Hon Dau International Tourist Resort, Do Son District, Hai Phong

Reviews

6.2
Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 5 out of 15 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ha

Stayed 1 night in May 2023

2/10 Terrible

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest
No complaints about the hotel, except English lacking. My complaint was that I booked an extra room for my fiance's parents. When we arrived, we told the desk that unfortunately her parents were ill and couldn't make it. We asked for a refund, and was told NO. We asked if we could have the credit applied to our meals, and they said NO. So, it was not a nice goodwill gesture on their part. For this reason, I would NOT recommend the hotel.
Stayed 1 night in Aug 2018
Response from Duy on 22 Sept,2018
Dear Mr John Out hotel very sorry about your booking. But in expedia has charged your money . we do everything we can to help you . so this is not out hotel fouls . Plsease understand for our hotel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Manager lied and said they would pick us up in Halong Bay. After we waited for half an hour I called and he said that he was too busy and to catch a cab. It was a hard and expensive process to find a cab to drive us over two hours to this hotel in the middle of nothing. And even worse, it wasn’t busy; it was only our family of four in a hotel with one hundred rooms. Seriously. We finally saw ONE other guest at breakfast. There are many reasons it is empty. Construction started at six am, room was dirty, no amenities, didn’t help us with the bags, didn’t have the buffet breakfast. The experience was terrible. It’s a pretty hotel but dirty and staff with no training and a manager who lies and doesn’t care about you.
Stayed 1 night in Apr 2018

10/10 Excellent

Dave, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and new hotel on the beach
Stay for two nights in this brand new hotel on the beach A bit away from everything but the area is nice and quiet. Very nice and friendly staffs. Limited choice of breakfast but this is more due to the low season so there aren't many customers.
Stayed 2 nights in Dec 2017
Response from We are very happy for you on 28 Dec,2017
Dear Dave Thank you very much for taking the time to comment for the hotel. We always try to maintain the quality of service with the desire to bring the customer satisfaction. Look forward to welcoming you back. Thanks and Best Regards ! Nguyen Cuong (Mr) - Sale Manager

4/10 Poor

Yuta

Disliked: Cleanliness, amenities, property conditions & facilities
ドーソン地区で唯一の星3ホテルだと思い予約しました。 テト期間だからかお客さんはほぼいなかったのですが客室が良くなかった。 シャワーは水圧という概念も出ないほど弱く水漏れしておりまともに入れず この部屋がたまたまという可能性はありますが星3ホテルの気持ちで行くと後悔します。 もちろん値段は安いので相応という気もしますがこれなら適当な近隣のニャギに泊まった方が諦めも着いたような気がします。
Stayed 1 night in Feb 2024

2/10 Terrible

KOTA

Disliked: Staff & service, amenities, property conditions & facilities

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
一人を除いてスタッフの対応が悪い 日本人が嫌がられる 何もない 夜中のスタッフがひどい対応 空気が重い 寒々しい
Stayed 3 nights in Feb 2020

8/10 Good

宏

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
很棒的一個飯店
櫃檯太差勁了，其他很好
Stayed 1 night in Oct 2019

10/10 Excellent

JamesChen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐需要常改變菜單，還有飯店的wifi 經常無法連。
Stayed 5 nights in Apr 2019

8/10 Good

AKINORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
テコドンソン
ホテル自体は申し分ないほど快適だけど周りに何もなくて不便でした。
Stayed 3 nights in Feb 2019
Response from Duy Anh - Sales Executive on 28 Mar,2019
Dear Akinori, Thank you for your stay with us. We were pleased and thank you for your compliment of our hotel but were sorry about the activities outside of Tecco Do Son hotel. Please rest assured we have addressed this with the team to ensure we improve on this. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

kazumasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周りに何も無く不便ですが、ホテル自体はサービスも良くて快適でした。特に従業員の方々が親切でとてもイメージ良いですよ。
Stayed 1 night in Dec 2018

10/10 Excellent

Chun-Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不錯
飯店整體來說很好，房間很大，附近的店家東西很貴，直接在飯店吃比較省錢。
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
普通
浴室有怪味道 飯店服務還不錯，服務人員很親切

10/10 Excellent

Fernando, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service of the concierge
Thank you Ninh for everything. We had an issue and Ninh was with us in every moment for many hours until she knew we were ok. She bring me my luggage to Haiphong city in order not to return to thehotel. I will be very grateful with she forever.
Stayed 1 night in Jan 2018
Response from Ms Ninh - Sale & Marketing Executive on 12 Feb,2018
Dear Fernando We are glad that everything is fine with you and your wife. We are always interested in each customer when coming to us. We look forward to welcoming you back and best with for you.