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Reviews of Hakone Ryori Yado Kyuan

4 out of 5
Hakone Ryori Yado Kyuan
1297-248 Ninotaira, Hakone, Kanagawa-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 140 reviews" "
Rating 8 - Good. 25 out of 140 reviews" "
Rating 6 - Okay. 3 out of 140 reviews" "
Rating 4 - Poor. 6 out of 140 reviews" "
Rating 2 - Terrible. 1 out of 140 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with kind staff. We got to see cherry blossoms and the sunrise from mountains from our room & onsen bathtub! Amazing experience
Stayed 1 night in Apr 2024

10/10 Excellent

Elliot

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at a traditional Ryokan. It was a great experience and the staff was very helpful. The food was good, but is very traditional so you should expect that going in. We had a lovely stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a great spot for when you’re looking to relax. The staff was hospitable and even drove us from the station to the hotel. We had our luggage’s delivered and they were already in our room. The room itself was very nice and spacious and the meals were absolutely delicious.
Stayed 1 night in Mar 2024

10/10 Excellent

Carly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience and extremely beautiful, well kept and thoughtful staff. I would highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ryoukan was a top tier resort with private baths. Our room was luxurious and the whole experience was very relaxing and top notch. We enjoyed the comfortable beds as well as the grounds, the drinks, and the two meals. Also the outfits were fabulous. I would definitely recommend this to anyone traveling to Hakone
Stayed 1 night in Mar 2024

10/10 Excellent

Mehmet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, awesome dinner and enjoyable views
Stayed 1 night in Mar 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can easily rate this experience 10/10 and it was worth every penny. From head to toe, the service was impeccable and worthy of praise. The staff was able to communicate in English so this was a great help. First off, ryokan is situated about 5-10 minutes drive away from one of the local stops in Hakone, which also included a vehicle transfer from the station. Upon reaching the ryokan, we were greeted with an immaculate view of the surrounding mountains. They had some of the best beer on tap, I believe it was the Shiro Honoka Beer by Sapporo. Cleanliness was very good, and the food was exceptional as it had some of the freshest ingredients that I had tasted. The highlight was the private onsen in the bathroom, which included a view of the mountain as well.
Stayed 1 night in Oct 2023

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very patient with us and very accommodating. The menu was set and had some of the best quality food I’ve had in Japan. My only issue was that the onsen in our room was starting to show its age but was easy to ignore once you felt the water. It was a very good experience overall.
Stayed 1 night in Jan 2024

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most beautiful stay at this onsen resort. The room was spectacular, the staff very caring and kind, transport from the train station was punctual and comfy. The food was the best meal we had in all of Japan, and of course the onsen in the room was breathtaking and soothing. Absolutely recommend.

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Mountain Oasis fit for a shogun emperor
The hotel was a bit off the beaten path, but the amenities were excellent. It's not the type of location where you can easily walk into town or explore Hakone. But, once you get settled, you might not even need to leave! Our room had an amazing view, incredible wood tub, and great beds. There were other people staying in the hotel but we couldn't hear them or notice anyone else so it felt very private. We arrived two hours before check in and they were not able to accommodate an early check-in which was okay. They drove us down to the town center and we saw some museums before heading back. the private dinner was expensive, but very excellent. And the breakfast was outstanding. We got to eat with a great view of the mountains. And the staff was very attentive and accommodating to all our needs.
Stayed 1 night in Nov 2023

10/10 Excellent

Ryley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience! The staff were very attentive and helpful. They really made it such a wonderful experience. They arranged pick up and drop off, and helped us book the right train/bus. The traditional dinner and breakfast in the private dining room was delicious. There was lots of food and it was all thoughtfully and beautifully prepared. The views we enjoyed were very beautiful. The room was perfectly outfitted to relax and enjoy the private onsen and views. We would love to come back! Thank you for an amazing stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent care
This hotel is a traditional Japanese ryukan. The personal attendant, Miki, that the hotel provided us was amazing and so attentive to our every need. The food that was provided for our in room meals was of extraordinary quality. I would definitely stay here again!
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, always doing everything they could to make the stay as good as possible.
Stayed 1 night in Nov 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
An incredible calm peaceful place, excellent for one night, food unique. But inn was too remote for visitors who were not traveling by car.
Stayed 1 night in Nov 2023

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and view! Staff was friendly and accommodating
Stayed 1 night in Oct 2023

8/10 Good

Andie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Horace, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. The staff was very professional, courteous, and pleasant. We felt cherished from beginning to end. The dinner experience was amazing. Private onsen overlooked the mountainside. Very relaxing. We had a perfect experience
Stayed 1 night in Oct 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing mountain stay
The stay was amazing. The service was wonderful and the private onsen was perfection. The meals were delicious. Transportation offered to and from the train station. Highly recommended!
Stayed 1 night in Oct 2023

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Very friendly and helpful staff. Food experience was amazing. Very much enjoyed the relaxing scenery and private in room onsen.
Stayed 1 night in Sep 2023

10/10 Excellent

Emerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Visited with two little kids , and the hotel staff did everything to accommodate to our needs. Food was beyond excelent. Service incredibly professional. Picked us up at the train station. Just make sure to communicate with them by email and not phone if you dont know japanese
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we LOVED our stay at the property! The staff was extremely attentive and food was amazing. The private onsens have a lovely view and the rooms were great. Can't recommend enough.
Stayed 1 night in Aug 2023

10/10 Excellent

Scott

Travelled with family
Liked: Amenities
Staff was so attentive and the room was spotless! Our food was delicious 😋 watching the sunrise from the onsen was truly special. Highly recommend!
Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the highlight of my Japan trip. The location is beautiful and serene. They really made it feel like you are the only guest to attend to. Room was so spacious and comfortable. Food was great. The attendant was extremely nice and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Regina

Stayed 1 night in May 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautifully and elegantly furnished - it was amazing to have the chance to stay in a ryokan. Having a private onsen made it so easy to relax and enjoy the hot spring water. The views of the surrounding scenery were excellent and this was such a relaxing stay.
Stayed 1 night in May 2023

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay of our trip. Felt so well looked after and like a VIP our entire stay. Very accomodating especially with our dietary requirements. Food was the best I had all trip. The room was beautiful and so was the view. Wished we had stayed for a few more nights!
Stayed 1 night in Apr 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best place I've stayed at. Huge dinners and breakfasts sampling several Japanese dishes. Amazing mountain views and private onsen. Transport and advice on tourist locations down to which side of the cable car to sit on for a view of Mt Fuji. This place is a necessity when visiting Japan, let alone Hakone.
Stayed 1 night in Apr 2023

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a super relaxing experience for one night there. The hot spring is amazing. Dinner was delicious. Service was excellent.

10/10 Excellent

Yuliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a wonderful ryokan experience this is it! I wish we stayed longer than one night. This ryokan offers many different room styles and sizes. They also offers rooms with private bath - which is the one we chose. The whole stay - from the pick up at Odawara station to the drop off at the end - felt personalized and so so relaxing. The whole design of the property, the room, and the service was beautiful, thoughtful, and makes you feel as if you are the only person around. The kaiseki meal and the traditional breakfast were amazing! Top 3 best meals we had on our trip (2 of which were in michelin restaurants). Highly, highly recommend!
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer WC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is excellent and the service is brilliant!
Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Teguhwati Tan

Stayed 1 night in Feb 2023

10/10 Excellent

idit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique night

10/10 Excellent

Judy Ming Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and excellent food
Stayed 1 night in Nov 2022

10/10 Excellent

Patrick

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, onsen bath and food were very nice. All of the staff were friendly and super helpful. Spacious room. One improvement could be room amenities and interior (no decoration, no sofa cushion, 3 types of shampoo but no face wash) but that might be just the room we chose. Had a great relaxing time here. Would like to come back and try another room.
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
高過ぎ
大人二人、子供二人(4歳, 1歳)で、一泊12万円！露天風呂、サビースはよかった。料理は美味しかったけど、驚くほどのものではなかった。4歳子供の晩御飯は、追加の7000円!かなりジョークでした
Stayed 1 night in Jan 2021

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Vincent, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's the top experience for my and my family, the suite is Japanese style and really comfortable, the in suite hot spring is available any time and the kaiseki is also one of a kind experience; would consider coming again.
Stayed 2 nights in Jan 2020

4/10 Poor

Laurence

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mediocre
it was OK but the service needs to be improved.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Amazing experience. The amenities were magnificent and the staff went out of their way to be as helpful as possible. Highly recommend for any traveler interested in visiting Hakone!
Stayed 1 night in Nov 2019

10/10 Excellent

Aifric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen bath on balcony was a god send, especially after days of walking around Tokyo.
Stayed 2 nights in May 2019

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and authentic experience
Ryori Kyuan was a fantastic, authentic Japanese experience. The rooms were incredibly spacious, with all the amenities and of course the hot spring tub was a highlight. The staff were attentive, assisting with taxi bookings and any other requests. Highly recommend if you’re looking for a peaceful weekend getaway to the onsen resort region.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Beautiful location, but they nickel and dimed us, even charging for one coffee in the lobby. Unlike other Ryokans, they had nothing for guests in terms of snacks, not even water.
Stayed 1 night in Mar 2019

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely experience!
What a fabulous experience! We were catered to from BEFORE we even got to the entry. They came out as soon as our taxi stopped. They allowed us to rest a bit in a serene setting and provided wine and treats. Once we got into our room, it's cleanliness and detail were stellar. The private hot spring tub - made of traditional Japanese room - was already stoked and inviting. Our meals were provided in a traditional setting; it was a private room as well. We were served by Mr. Adachi in a relaxed pace while he explained each meal. The cuisine was superb. The "ryokan" has only ten rooms so all our needs were immediately catered to. Strongly recommended.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to have the Ryokan experience on our flying 10 day visit and we were not disappointed. The location and premises were top class as was the service. The room was extremely comfortable and well presented. The in room onsen was amazing and well worth it. The food served for dinner and breakfast was excellent. If you're looking for the same experience I totally recommend.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff met us at the parking lot when we pulled in. Very friendly. Food is great. Very happy with the taste and presentation. Very clean and onsen is on point. Love the hot bath and enjoyed the time to stay here. Definitely will visit again.
Stayed 1 night in Jan 2019