Front of property – evening/night
Check availability

Reviews of ibis Hong Kong North Point

3 out of 5
ibis Hong Kong North Point
138 Java Road, Hong Kong

Reviews

7.8

Good

Rating 10 - Excellent. 246 out of 1005 reviews" "
Rating 8 - Good. 484 out of 1005 reviews" "
Rating 6 - Okay. 185 out of 1005 reviews" "
Rating 4 - Poor. 54 out of 1005 reviews" "
Rating 2 - Terrible. 36 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Very small rooms. We stayed here many times before. Some rooms at lower levels was not as clean. Breakfast only offers good coffee.
Stayed 7 nights in Mar 2024

8/10 Good

KELVYN, Duluth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
a very convenient location to everywhere
Stayed 19 nights in Mar 2024

8/10 Good

Pui Ling Peggy

Stayed 1 night in Mar 2024

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Only provides bath towels. No face towel. Strip down in amenities. No paper pad. No pencil. Only provides two bath towels. No face towel. This place is not livable any more.
Stayed 3 nights in Mar 2024

6/10 Okay

Pui Ling Peggy

convenient
Stayed 18 nights in Feb 2024

4/10 Poor

Chi Hong

Liked: Cleanliness, staff & service
Disliked: Amenities
Virtually zero sound proofing, every morning got woken up by activities in the corridor.
Stayed 6 nights in Feb 2024

8/10 Good

Elaine

Stayed 12 nights in Feb 2024

10/10 Excellent

Billy M

Liked: Cleanliness, staff & service
MTR nearby, very convenient for the visitors. A lot of restaurants, convenience stores and laundry shop drop off and pick up only 4hours.
Stayed 9 nights in Feb 2024

8/10 Good

Arthur

Stayed 2 nights in Feb 2024

6/10 Okay

KA LOK zoe

Travelled with partner
Liked: Cleanliness, staff & service
good stay
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Mouldy walls but good location
Location was great. However, the condition of the room leaves a lot to be desired. Mould on the walls and ceilings. I expected it to be dated but mould is unacceptable.
Stayed 4 nights in Jan 2024

4/10 Poor

Christopher

Disliked: Property conditions & facilities, room comfort
Smallest IBIS room
smallest room ever stayed in IBIS. Toilet functional but dated. Queen size bed small for 2 adults. only 1 pillow per adult and too soft. However metro is next to the hotel and there is a direct bus to airport.
Stayed 1 night in Jan 2024

8/10 Good

Linda

Travelled with family
Liked: Staff & service
Covenient, next to MTR
Stayed 9 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Dec 2023

8/10 Good

Guadalupe J., Winston Salem

Stayed 7 nights in Dec 2023

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
Please upgrade and well stay again
The place looks very tired with furniture close to falling apart. It is in desperate need for an upgrade or renovation. While we were checking in , we heard a guest complaining being bitten by bugs and demand a change of room. While in our room there was a notice about pest control spraying in the following days which added to our concerns. The room is tiny and fortunately we did not have any bugs issue. Other than that, location is great. Easy transport to the airport and close to the MTR and bus terminus.
Stayed 4 nights in Dec 2023

10/10 Excellent

Yuenman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Will come back
Stayed 1 night in Sep 2023

10/10 Excellent

paul

Stayed 7 nights in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Stayed 4 nights in Dec 2023

10/10 Excellent

medea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful
Stayed 3 nights in Dec 2023

2/10 Terrible

wah yan

Stayed 6 nights in Nov 2023

10/10 Excellent

WANG KAY DEREK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money
Stayed 5 nights in Dec 2023

6/10 Okay

Alan

Liked: Staff & service
Disliked: Amenities
It's location makes it easy to get around; a few minutes to an mtr station. The property itself is grnerally nice and clean but the room is quite in want of a refurbishment. The parquet flooring is quite for wear and tear. Toiletries are basic; no shampoo was provided, only body wash and soap. Towels were clean. An electric kettle was available in the room but no coffeee or tea sachets were provided.
Stayed 1 night in Dec 2023

8/10 Good

Winnie

Liked: Staff & service
See above
Stayed 9 nights in Nov 2023

6/10 Okay

Janie Bik Wah

Disliked: Property conditions & facilities
The hotel should follow up certain issues like dampness under the floors, curtains can't be pulled smoothlly and lack of restaurant serice or canteens.
Stayed 16 nights in Nov 2023

6/10 Okay

Philip

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Eric

Stayed 2 nights in Nov 2023

8/10 Good

Hinson

Stayed 3 nights in Oct 2023

10/10 Excellent

Kwok Leung Paul

Stayed 3 nights in May 2023

10/10 Excellent

NGUANG KIANG

Travelled with family
Liked: Amenities, property conditions & facilities
Daily house keeping, clean and good location
Stayed 5 nights in Oct 2023

6/10 Okay

TSZ WAI MICHAEL

Business traveller
Disliked: Amenities, property conditions & facilities
Too small and primitive shower room. Not very stable hot water for showering.
Stayed 1 night in Oct 2023

8/10 Good

Catherine

Stayed 1 night in Oct 2023

4/10 Poor

Ponciano

$140.00/day is too much to pay for a small room and limited amenities - I have used this hotel before but this will be the last time - I’m so disappointed!!! I won’t even suggest it to my friends.
Stayed 4 nights in Sep 2023

4/10 Poor

RICHARD MAN

Disliked: Cleanliness, property conditions & facilities
The central control air conditioner is too cold. Window sill has serious water leakage during Black Rain/Red Rain. Due to humidity, the wall has sweating and the ceiling has lot of black spots. The outside of the Refrigerator has serious leakage of water.
Stayed 28 nights in Aug 2023

6/10 Okay

ah hung, Edmond

Stayed 3 nights in Sep 2023

8/10 Good

Teddy

Travelled with partner
Liked: Cleanliness
convenient location, next to an mtr station in a busy area with lots of restaurants, rooms are clean but not very spacious, hotel is eco-friendly, staff are also friendly, however rooms are not soundproof, can hear what the neighbors are doing
Stayed 2 nights in Sep 2023

4/10 Poor

Wong

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Great staff helpful ! Dirty hotel with dirty stain towels Hotels definitely needs an update Accor hotels you can do better!
Stayed 2 nights in Sep 2023

6/10 Okay

Wong

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel needs an update
Stayed 1 night in Sep 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Sep 2023

6/10 Okay

Chui ying

It’s a bit small room but convenient to go anywhere.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel close to MRT
Solid hotel very close to North point subway station. Exit A1 is closest, but use exit A4 if you need escalator. Air con was cold, cleaning everyday, rooms tiny and expensive but pricey. Overall solid.
Stayed 4 nights in Sep 2023

8/10 Good

Chi Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, next to MTR, price is reasonable. Room is clean. Staff are all friendly and helpful.
Stayed 4 nights in Sep 2023

6/10 Okay

Wing Yee

Travelled with family
Disliked: Staff & service
convenient, easy access to subway station & bus terminal. The neighbourhood is quite old & a bit dirty but lots of restaurants to choose. This property need to be renovated
Stayed 10 nights in Aug 2023

6/10 Okay

Jacqueline

Stayed 6 nights in Aug 2023

2/10 Terrible

sheung chi caleb

Stayed 4 nights in Jul 2023

8/10 Good

Hung

Stayed 17 nights in Jun 2023

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities
Room I was first given had a mouldy ceiling. I asked to change and the staff were very good about accommodating that. Second room was much cleaner and ended up being an upgrade which I was thankful for.
Stayed 6 nights in Jun 2023

8/10 Good

Chi Him

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2023

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it is about 3 minutes walk away from the city flyer bus terminal, 1 minute walk to an mtr station entrance. my room was spacious for 1 person. the elevators are tiny - only about 4 people can be accommodated at a time, and there are only 2 elevators - makes for a longer wait time.
Stayed 6 nights in Jun 2023

10/10 Excellent

Cheuk Mun Ada

Liked: Cleanliness
Stayed 1 night in Jun 2023