Casino Hotels in Jongno-gu

"Staff was outstanding. Room smelled a tad moldy, but only in entry way by bathroom. Room was clean and would definitely stay again."

"Perfect stay. "

"Super clean! Housekeeping staff were so nice and friendly. They vacuum the carpeted areas and also clean the hard floors. This was very important for us as our baby is crawling. Kitchen was well equipped. Extremely good location and we will definitely stay again next time. "

"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means."

"Fantastic "

"Best hotel in the city. A little far from all the restaurants on gangnam side but it’s in historic part of the city "