Kepala Batas Residences

Malaysia, Penang Island, Juru, Kepala Batas, Penaga, Sunset reflecting in water

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Top Kepala Batas Hotel Reviews

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

6/10 Okay

"This was a first visit for our family- we spent 2 nights here and had booked 3 rooms in all. The location is excellent and we loved the fact that the hotel is directly opposite the Gurney Bay park- beautiful stretch of beach front and a promenade/boardwalk for walking. The property itself looks majestic from the outside and the common areas. The rooms were a little outdated; the carpets could do with an update as there was a musky smell all around. The toilets weren't flushing well- just an older property. The Buffet breakfast was decent and had a variety of food items. However, the service staff weren't welcoming. We had similar experience with a front desk staff as well. The complimentary pop and water bottles in the room were appreciated and a nice touch."

Shangri-La Rasa Sayang, Penang

10/10 Excellent

"Outdoor pool was good but many kids were jumping in to adult area pool and making lot of noise and splash. To order food in pool area took very long so we asked and system was not working properly as told. One staff mentioned we could go in to the pool with beverages but another one asked us to get out with the beverages as it was not allowed according to the rules so it was confusing to whom to follow."

Shangri-La Golden Sands, Penang

6/10 Okay

"We had high hopes when we arrived at Shangri-la Golden Sands and the staff were nothing but polite, pleasant and helpful throughout our stay. However, we quickly noticed that our bathrooms weren’t the cleanest - there strands of hair everywhere and a slight smell of sewer. There were plumbing issues - which the hotel fixed upon request. The dinner buffet was very mediocre and somewhat disappointing- only because I associated Shangri-la with better buffet food."

The Millen Penang, Autograph Collection

10/10 Excellent

"We booked the sea-view room and had a superb experience. The room was spotless, and the housekeeping was truly top-notch with great attention to detail and beautiful decorations throughout. The staff were incredibly friendly and helpful. The breakfast offered a wide variety of options, and everything looked and tasted great. On weekends, they even have a live band performing at the bar, which added a really nice atmosphere to the stay. As for getting into the city, we used Grab, and it was only about a 10-minute ride."

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