"I loved everything about our stay in this hotel. The breakfast buffet was amazing and the staff were so nice and the hospitality is unmatched. From Kenneth to Rawdah and the rest of the team, they treated us like family during our 8 day stay."
"I loved everything about our stay in this hotel. The breakfast buffet was amazing and the staff were so nice and the hospitality is unmatched. From Kenneth to Rawdah and the rest of the team, they treated us like family during our 8 day stay."
"The room was very spacious and comfortable with a great view. Very convenient to the mall without going outside. You can find everything in the mall."
"The room was very spacious and comfortable with a great view. Very convenient to the mall without going outside. You can find everything in the mall."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
need to upgrade, but overall still acceptable.
Fitness centre treadmill almost down
feel itchy halfway sleep in the night, not sure i;m dirty :) or the cover
need to upgrade, but overall still acceptable.
Fitness centre treadmill almost down
feel itchy halfway sleep in the night, not sure i;m dirty :) or the cover
Easy and quick check in. Clean and comfortable room. No issues at all with facilities. Easy access to the adjacent mall with reasonable food options. I would be happy to stay here again.
Easy and quick check in. Clean and comfortable room. No issues at all with facilities. Easy access to the adjacent mall with reasonable food options. I would be happy to stay here again.
The room was clean, tidy, and well-maintained. The bed linen and towels were fresh, and the bathroom was hygienic. Overall, a comfortable and pleasant stay.
The room was clean, tidy, and well-maintained. The bed linen and towels were fresh, and the bathroom was hygienic. Overall, a comfortable and pleasant stay.
Kshitiswar
Reviewed October 24, 2026Reviewed October 24, 2026
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Noor Rita
Reviewed November 12, 2023Reviewed November 12, 2023
My husband and I make 4 to 5 trips to KL each year and each time we stayed at One World. With exception for an earlier trip this year, my office booked me at their sister hotel also located within One Utama. Their F&B is the best and hospitality is excellent.
My husband and I make 4 to 5 trips to KL each year and each time we stayed at One World. With exception for an earlier trip this year, my office booked me at their sister hotel also located within One Utama. Their F&B is the best and hospitality is excellent.
The service staff was not fluent in English. When I tried to find out about their current promotion shown at the counter, they were not able to assist. The location is good though.
The service staff was not fluent in English. When I tried to find out about their current promotion shown at the counter, they were not able to assist. The location is good though.
Calvin
Reviewed November 29, 2022Reviewed November 29, 2022
Fuss-free check in and out. Convenient location to a cafe right opposite and other touristy spots nearby. The staff were professional, welcoming and approachable!
We were lucky and got upgraded to a room with the city view. Rooms were clean, functional and spacious for our simple luggage. Overall a really pleasant stay, will definitely book this hotel again for future visits!
Fuss-free check in and out. Convenient location to a cafe right opposite and other touristy spots nearby. The staff were professional, welcoming and approachable!
We were lucky and got upgraded to a room with the city view. Rooms were clean, functional and spacious for our simple luggage. Overall a really pleasant stay, will definitely book this hotel again for future visits!
Joey
Reviewed October 28, 2026Reviewed October 28, 2026
We are large family with 4 young boys and the staff where really great with them. We had connecting rooms and they were on the large side. The buffet is best for breakfast and lunch - the dinner was a bit pricey. The second night we went to the connecting mall and had hawker food which was great. We went to the water park next door - tickets were on a high side when the water park is a bit dated but the kids had a wonderful day there. We will be definitely coming back.
We are large family with 4 young boys and the staff where really great with them. We had connecting rooms and they were on the large side. The buffet is best for breakfast and lunch - the dinner was a bit pricey. The second night we went to the connecting mall and had hawker food which was great. We went to the water park next door - tickets were on a high side when the water park is a bit dated but the kids had a wonderful day there. We will be definitely coming back.