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"Location is excellent. Driving up to the parking for holiday inn lobby is not for the faint-hearted. Narrow turns. 😂 Room is great. Very spacious though sofa bed is not for the not-so-young. Probably doable for kids. Not exactly sea view though our room is supposed to have sea view as it’s not on a higher floor. More immigration centre view and sky view. Amenities were provided. Breakfast variety was excellent. Family had lots of items to choose from. However, understaffed. A guest carried his child to juice carrots and celery. The child was stepping on the alcove where the juice glasses are placed for all of us. Wish a staff had told off the parent. "

"Great"

"I was lucky enough to get a free room upgrade to a suite on the top floor. Room was clean and comfortable. There's a water dispenser outside at the life lobby. Suite room had a fridge, sofa and an induction stove, along with some plates cutlery and other stuff. Bathroom is equipped with shower and jacuzzi. Will book this hotel again for my next stay. "

"Great place for taking a break. Wonderful place. Attentive staff, clean room and service was fantastic. Will definitely stay there again on my next trip to JB."

"Clean room. "

"there a shop at ground floor beside the hotel but require cash. short walk to city square. decent location, decent hotel, good stay."

"Friendly staff, convenient location. Gave a cake for my wedding anniversary."

"Service was fantastic .. def staying here again. "

"Excellent stay at Renaissance Hotel JB. Clean and spacious rooms, very comfortable bed, and friendly staff. Breakfast spread was great. Highly recommended."