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Reviews of Origin Lombok

4 out of 5
Origin Lombok
Jalan Sengkol No. 151, Dusun Pogem Desa, Sukadana, Pujut District, Kuta, Lombok

Reviews

8.2

Very good

Rating 10 - Excellent. 23 out of 59 reviews" "
Rating 8 - Good. 22 out of 59 reviews" "
Rating 6 - Okay. 8 out of 59 reviews" "
Rating 4 - Poor. 4 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rav

Stayed 6 nights in Dec 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a beautiful stay at the Origin Lombok. The pool area was stunning and felt Tranquil and idilyic. There were great food options and was to a high standard. The staff were extremely helpful throughout our stay. The hotel is a 10minute drive to the main town, the reception team were on hand to order us taxi’s. Would reccomend this hotel to anyone looking for a relaxing stay in Lombok.
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Worthy
The reception is nice and friendly, the interior are quite good but the rooms are not so clean, this hotel need to maintain it's service
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2020

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Super nice hotel. Could be more taken care of but for what you pay it’s an extreme bargain.The spa is the weakest link, the food and staff the strongest. Breakfast is average
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in a really quiet location surrounded by Indonesian jungle together with wildlife. The gardens were amazing. The Indonesian food was great, but the western food needs work. Breakfast was OK, but could also do with improving. The only real issue we had was with the bathroom sewage system, throughout the day sewage smells would seap from the drains and toilets. Other than that, the place is great and would stay again if we came back to Lombok.
Stayed 4 nights in Feb 2020

8/10 Good

Sai Mooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Nice room, good environment , good service.
Stayed 2 nights in Jan 2020

8/10 Good

MARIAM

Business traveller
Liked: Staff & service
Origin is comfortable and Cosy place and has good facilities . Just wish the hygiene level could be improved with issues of flies and mosquitoes and general cleaning of rooms. Especially during breakfast the food and dining area was swarmed with flies.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and promising hotel
The room was very good and comfortable. Easy for us to fall asleep after a long day. Had a small problem with the toilet as there was an unusual smell everytime after flushing. But hotel managed to give us a bottle of air freshener to spray after using the toilet so it's fine. Should be a one off thing. The plastic electric kettle should be replaced to a metal one as it sheds white substances everytime we boiled it. Food was great! Unlucky for us, it was also the rainy season so we had a difficult time enjoying it with the countless number of flies around. It's not just in Origin but the whole of lombok. Staff there was great nonetheless with their service 👍 easy to communicate through whatsapp as well.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... my only issue was room service stopped at 10:30. Flights arrive at 21:30 and it’s an issue if you can’t eat after a long journey. Otherwise perfect
Stayed 3 nights in Nov 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to the staff whose smiles made our stay!
The staff at Origin go above and beyond. We returned specifically because their hospitality was so good and they still remembered us! Another amazing holiday at Origin - thank you
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what an amazing hotel, highly recommended. The rooms are large with a awesome hot shower, the beds are king size and extremely comfortable. The deluxe pool room is the best option as you can sit out start to the pool. There are two different pools to choose from. The food is reasonable priced and tastes good. Even though it is 3kms from Kuta Beach it is still worth staying as the hotel has a shuttle service every 2 hours starting at 10am through to 4pm. We hired a scooter from reception which costs 70000 IDR ($7.00) for 24 hours. The staff are so friendly. Very quiet place so if you want to party this hotel isn’t for you. Will definitely book again in the future.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, value for money and friendly staff. Definitely be back.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great experience and nice service
Everything is great just one minor thing is the water in shower is not very hot in some nights
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Edgar Gerard

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed, Shocked.
Room was OK but dilapidated. Got a bad electrical shock from plugging kettle in, someone with a heart condition would not of survived... No SafetyCut on breaker box! manager came to inspect, plugged the kettle in and said maybe i had wet hands, then advised i could now use the kettle. No thank you!... said he would tell his boss... this is not a sensible response. Breakfast was not so good. Staff need training, better management. Restaurant understaffed. Weekend was very busy 1 server taking care of 30 guests is not right. Fresh juice was tasteless %20 juice %80 water. Most guest looked quite upset /disappointed some looked furious... unfortunately it's not the staffs fault rather management/owners. I would not recommend this hotel. Location is remote. 10 minute scooter ride from beach. Staff are very pleasant and try to be helpful but need proper training. I will not return
Stayed 3 nights in Jul 2019

10/10 Excellent

Hariz

Liked: Staff & service, property conditions & facilities, room comfort
Good place, comfortable. A tiny bit of room improvement is all
Stayed 8 nights in Dec 2018

6/10 Okay

Anonymous

Liked: Staff & service
Disliked: Cleanliness
Pros: Compliment shuttle to Kuta but until afternoon only, friendly staff, tuck away from city. Cons: You need transport to go everywhere, dirty bed sheet but changed upon requested, room seem lack of maintenance, pool bit dirty
Stayed 1 night in Oct 2018

8/10 Good

Alex

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Time for a change.
The service and staff was great! really lovely people and all.. BUT the owners would need to invest of changing the bath towel to the bed linens. The bath towel not that it's not clean, it's just black and old.. I don't feel comfortable using it. Bed Linens as well, really old.. in fact their pool towel seems to be cleaner than the bathroom towels, i guess there's a reason why so many hotels those towels are white. It is to give the customer a sense of assurance on cleanliness right?
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
They could do more on maintenance and cleaning
The hotel is new, but it is already showing the signs of ware, specially in the cleaning of the room, towels and bedsheets were stained, we actually asked them to change the bedsheets after the first night because they were discusting, I never asked for this for sustainability reasons, but I didn’t want to place my face anymore in those sheets. The sofa was also discusting, too stained to even put my dirty laundry on it. The toilet also smelled quite strong, specially during the evening. The service and food were not the best either, although they were ok. I felt they overpriced things like their tours and laundry. The pool was great. Overall, a little bit to overpiced for the maintenance they are giving to their hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise on earth
We had an amazing stay at Origin Lombok. The place is exactly like it is in the pictures and is generally paradise on Earth. The customer service was also amazing - we got delayed coming to Lombok due to the volcano in Bali closing the airports nearby. Origin showed great flexibility and understanding about our situation and were able to make it work for us. I would also say that the yoga teachers associated with Origin were some of the best we have encountered
Stayed 5 nights in Nov 2017

8/10 Good

Ana r

Liked: Cleanliness, room comfort
Would stay again
We loved Kuta and this seems overall one of the best places for the price. The food, specially breakfast, is not worth it but the pool makes up for it all.
Stayed 2 nights in Nov 2017

8/10 Good

Sandra j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We stayed 2 nights here staff were excellent swimming pool great breakfast good the only thing I didn’t like was when we arrived they asked to take a photocopy of our credit card or give a 500thousand rupee deposit which is ok if you have the money with you I think this practice is unexceptable also the food was overpriced and average
Stayed 2 nights in Nov 2017

8/10 Good

Ella, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in South Lombok
This hotel is amazing, from the pool to the rooms to the staff. It was a great base to explore Kuta and the surrounds of South Lombok- definitely hire a scooter. Only 5 minutes from Kuta town and it's nice to be hidden away a little bit. The hotel does awesome happy hour deals and the staff are really friendly and helpful. Would definitely recommend if you're travelling to Lombok. Thanks to the awesome staff for a wonderful week.
Stayed 6 nights in Jul 2017

8/10 Good

Shinta, Bali traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quite hotel
Nice and quite hotel The staff are very helpful Location OK

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Blaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to relax and enjoy South Lombok
We stayed at Origin Lombok for two night as a last stop on our month long trip around Bali and Lombok. The hotel was perfect, just what we needed to relax a little but before heading back home. The room was very nice with a lovely terrace and a pool access. The staff is super nice and helpful. Their restaurant is also very good, we really liked the food, just don't order a pizza as it is a disgrace to its name. We would definitely stay here again.

6/10 Okay

Hagen

Liked: Cleanliness
Average, 4 star experience at best
Pretty average experience. For a 5 star hotel the bathroom is in really bad shape and out of date. Fridge was old and rusty, and there are lots of repairs/updates needed to bring it up to standard. The grounds are ok, beach is average. For the price there are much better modern places with a much nicer feel to them, won't be coming back.

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Nice hotel, good bed, very quiet. Staff was absolutly perfect.

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Poor management
This hotel has opened. Far too early Still building. And many things not working properly. They call it soft opening. ? Please tell us what's wrong. For $80 per night. Really. Very poor management concept. How could I recommend. ? I would be embarrassed. !
Response from Theo on 9 Oct,2016
Hi. We are very sorry your stay with us was not as expected. As you know we were in soft opening which implies some things have and will be improved. Hope you will try us another time, happy to tell you that we are fully operational now.

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr erholsame Woche im Origin! Das Personal war sehr freundlich und spassig und auch sehr aufmerksam. Das Frühstück war sehr lecker. Gerne empfehlen wir das Origin weiter.
Stayed 8 nights in Aug 2023

10/10 Excellent

catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lo recomiendo 110%
muy buen hotel, el personal es demasiado amable y atento. Las piscinas increíbles, el restaurant bien bueno, buena ubicación
Stayed 6 nights in Jul 2022

4/10 Poor

Yu Yu

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
He location is too bad but if you have car.
The hotel seems for a long time not fix and tidy it. Breakfast is ok. But the sofa is too queasiness that i even not want to sat there. Also, the location is too far away with kuta. I can not find out taxi or gojet. Only asking for hotel help. The hotel called a taxi, it is too expensive than blue bird or gojet. I do not have a choice to accept it. It is the place i would never recommend and visit again.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Stefie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Julien

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay to relax
Perfect stay at Origin Lombok Very relaxing place with amazing amenities The service is also perfect, thanks everyone for these 6 days! Definitely recommends this place.
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Please get better internet connection For each villas and provide somekind better Lightningin For The villa roads.
Stayed 3 nights in Sep 2019

10/10 Excellent

Maria, Barcelona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Espectacular, trato del personal excelente.El único inconveniente es que está distanciado del centro.
Stayed 2 nights in Sep 2019

6/10 Okay

KEIKO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2019

6/10 Okay

Senchi

Travelled with partner
Außen ist es wie am Bild WUNDERSCHÖN aber das Zimmer war nicht wie erwartet(Renovierung NÖTIG)das Essen war super die Getränke top aber das Personal könnte besser sein(zu langsam nicht organisiert besonders zum Frühstück nicht ausreichend Plätze für die Gäste die Wartezeit für einen Cappuccino beträgt länger als der eigentliche Frühstück )einige darunter waren wirklich sehr BEMÜHT(weiß ich leider die Namen nicht)für die Preis-Leistung ist im Großen und Ganzen OK
Stayed 7 nights in Aug 2019

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big thanks to the friendly and hostile staff!
+ After a not so pleasant car drive from the harbor in the north of Lombok we arrived at Origin Lombok hotel in the evening. We were greeted with genuine smiles and a hospitality that was above our expectations. The staff always had a smile on their faces which made us feel safe and welcome. When we called in the middle of the night to get help with a spider we got immediate help and when thanking them later their response was “no worries,haha we love our job!” .. I have nothing bad to say about the staff, only a big thanks for making our stay in Lombok the best possible. - In the end of our stay the hotel got more crowded with guests. This resulted in some misunderstandings when ordering breakfast but nothing too bothering. Im sure the staff will handle it perfectly egen getting more experienced.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コストパフォーマンスが良い
Stayed 2 nights in May 2019

4/10 Poor

Hanna

Håller inte måttet för 4stäjrnor
Vi valde ett 4-stjärnigt hotell i utkanten av kuta då vi ville ha en nyår utan raketer. Standarden på hotellet lever verkligen inte upp till ett 4-stjärningt hotell. Personalen var trevlig, men det var allt. På nyår hade dom inget speciellt att erbjuda. Vi hade tänkt att äta fin middag på hotellets restaurang och kanske ta några drinkar i baren efteråt för att skåla in tolvslaget. Resturangens mat var inte bra. Dom stängde baren till och med tidigare den kvällen, trots att dom sagt att den skulle vara öppen till 23.00. Så stängde dom runt 22 tiden. Vad det gäller rummet är sängarna stenhårda, toaletten kunde knappt spola. Och handdukarna var gråaktika. Vi hade hoppats på lite lyx, men det blev bara en besvikelse.. Dom håller helt enkelt inte måttet för att vara 4*
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Josue Gomes

Disliked: Cleanliness
Ficou muito aquém das nossas expectativas
O hotel e espectacular e teria tudo para ser de luxo mas não é por falta de limpeza e higiene
Stayed 2 nights in Nov 2018

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lombok Dream
Impeccable rien à dire séjours au calme, il vous faudra louer un scooter pour pouvoir exploré les environs c’est le meilleur moyen de locomotion de toute manière, j’ai adoré Lombok experiences incroyable. L’ hôtel parfait, personnel au top et petit soin.
Stayed 6 nights in Oct 2018

2/10 Terrible

Diego, Brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fomos roubados neste hotel!!!!
Não hospede-se neste hotel! Durante nossa estada, fomos roubados neste Hotel. Alguém que tinha as chaves do quarto roubou todo o nosso dinheiro enquanto estávamos fora. Esse foi com toda certeza a pior e mais decepcionante experiencia q ja tivemos, pois estar em uma ilha longe de casa e ser roubado ficando sem nenhum centavo é a pior coisa q existe, sem contar as moscas nos locais de refeicao , insuportavel. Roupas de cama e toalhas dos banheiros provavelmente nao eram lavados pelo pouco q vimos, pois depois do nosso roubo saimos de la imediatamente. Este fato nos causou muitos Inconvenientes no restante da viagem. Registramos tudo na polícia local e junto ao hotel mas nada foi resolvido. Não hospede-se neste hotel!
Stayed 3 nights in Sep 2018
Response from Theo on 16 Oct,2018
Hi Diego, First of all we are very sorry of what happened during your holiday. I can assure you that non of our staff would take money from the room, they are the first ones ready to offer you a perfect holiday. When you reported the incident to us we immediately called to local police and made a report. An investigation was launched to see who did it. There was not broken lock and the room was locked, which means nobody could have come in the room. The police had interrogations with many staff, their conclusion was that it was not them. We have had this happening at several occasions (clothes, phones...) and it happened that the guest left it in a restaurant out in Kuta after partying. I am not saying it is what happened to you, nut please consider this as a possibility. As well, we have safe deposit boxes in each room. You said that you left the 500 EUROS in your shorts in the room, I would personally never do this in ANY hotels. Again we are sorry to feel this way, shouting at us (and insulting our staff) is not the way to go. We went all the way your side to try and see what happened. Best regards, Origin team

8/10 Good

Jayson, Neustadt

Liked: Property conditions & facilities, room comfort
gutes Hotel in Strandnähe
11 Tage waren zu lang monoton und eher langweilig. Bedienungen sollten besser englisch sprechen können
Stayed 11 nights in Aug 2018