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Reviews of White Lodge

2 out of 5
White Lodge
Jalan Pantai Tengah, Langkawi, Kedah

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 193 reviews" "
Rating 8 - Good. 88 out of 193 reviews" "
Rating 6 - Okay. 50 out of 193 reviews" "
Rating 4 - Poor. 10 out of 193 reviews" "
Rating 2 - Terrible. 4 out of 193 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

yamada

Stayed 2 nights in Aug 2023

8/10 Good

MAZNAH MD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool. Very helpful and friendly staff. Good rooms.
Stayed 5 nights in Jul 2020

8/10 Good

Namrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
It's quite good but Wi-Fi is not good. The room is nice. The pool is good but it looks smaller than the photo. Convenient location. No restaurant though.
Stayed 3 nights in Feb 2020
Response from White Lodge on 1 Mar,2020
Dear guest, Thank you for staying with us, we will improve our service and apologize for any inconvenience.

8/10 Good

Zuzana

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The Goods and the Bads
The first impression: I was deceived by my booking site. The hotel is not on the beach. It is not on the same side of the street as the beach. It is not across the street. It's back a ways. However, the atmosphere of the hotel grounds is quite relaxing. The grounds are beautiful and well cared for. The room. Lighting is minimal, a/c doesn't come on until the card is inserted and it wasn't exactly inviting. Yet the bed was decent. The room had space. While the shower was not enclosed, the water did drain and the tiles on the floor dried quickly so there was no slipping a half an hour later. The site says daily housekeeping. Not for me. Every other day. Sheets were never changed (I could still see the dark spot and the two white paint spots), but they did sweep and tidy up on those days. The pool is nice. It has a relaxing atmosphere. If you're lucky, you, too, may end up with fresh coconut water by the pool. (right time, right place issue) Anyone who worked there while I was there was fabulous, incredibly helpful and friendly. Also, if you tour in the ocean on your check-out day and leave your luggage in the office, when you return they have a shower off the office you can use to clean off and change. Very nice to clean up!
Stayed 4 nights in Sep 2019

4/10 Poor

Shaharum

Disliked: Cleanliness, staff & service, property conditions & facilities
Overrated
4 of us stay for 6 days at 2 queen-size room. It spacious enough to swallow 4 cabin size and 1 big size luggage and with a space to spare for light stretching. A balcony for 2 to enjoy hot coffee. Those are the only good things I could remember about the hotel. The location is perfect. Walking distance to eateries, duty-free shops, mall, and beach. For delicious local foods at local prices, 10 minutes walk toward Asiana Hotel, turn to the left, and just after the traffic light. Ask for "Peknga" with fish "Gulai Panas" The things I don't like about this hotel are the supply of tea kits, bottled water, and toiletry which happen every alternate day, stained toilet bowl, low-pressure shower and noisy a/c. I have asked a friendly staff to get a daily supply of bottled water to the room during our long stay but nothing she could do as it is the hotel policy. The hotel offers a water dispenser at the lobby and lucky for us that it is located just across the room. Pity for those who stay away from the lobby, hope there are other water dispensers located nearby too. Lack of hospitality here. I'm fine with the sustainability initiative but in the hotel business, hospitality demands attention too. Would not recommend this hotel to family and business traveler alike. There are plenty of new vibrant facilities to choose nearby. For the savvy traveler who needs a comfy bed to crash at night, perhaps this a good alternative. Overall, I found this hotel is overrated.
Stayed 6 nights in Sep 2019
Response from White Lodge on 9 Oct,2019
Dear sir, Thank you and appreciate your feedback. First and foremost we apologized for all the comments given. We will try at utmost level to improve our service. Thank you White Lodge

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has nice environment
Stayed 3 nights in Mar 2019

4/10 Poor

Pang, Singapore

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1)the location on the map that provided in trivago was wrong, when I'm there I realized some other hotel or chalet also not in the right location as the map shown us... I'm was looking for a chalet that close enough to the beach, information from trivago is 100m , but in the end is 500m. That location in the map really need to improve. 2) the room are full of sand, i need to mop the floor twice by myself
Stayed 4 nights in Feb 2019
Response from WAWA on 13 Mar,2019
Thank you for staying with us we appreciate your feedback, We hope and welcoming you back in the future. We are taking your comment seriously and will try our level best to improve it. Thank you.

8/10 Good

Verified traveller

Liked: Staff & service
Good. Near to pantai tengah.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Location of the hotel was good, short walk from underwater world and beach. Walking distance to cenang mall and other food or shopping area. Reception was good and friendly. The pool is salt water and is closed quite early at 7pm. General cleanliness of the room is not great. Lights were dim, floor felt sandy even after room cleaning. The toilets wal and floors had stains as well. Water pressure not great. It's ok but for the price of the family room I think other newer options are far better.
Stayed 3 nights in Jan 2019
Response from wani on 30 Jan,2019
Dear Guest, Thank you for your feedback, we will try to improve our service.

8/10 Good

Alevtina

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and clean
Nice rooms and swimming pool. Books exchange (give one-get one). Only minus is construction area nearby.
Stayed 5 nights in Dec 2018
Response from wani on 30 Jan,2019
Dear Guest, Thank you for your feedback, we will try to improve our service.

10/10 Excellent

Norwati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2018

8/10 Good

Cho kan

room and environment are good, but the toilet.......
Stayed 4 nights in Nov 2018
Response from amy on 25 Nov,2018
Thank you for staying with us we appreciate your feedback, We hope and welcominge you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best affordable resort in Langkawi
Best place to stay for relax and calmness plus near to the beach and happening area with affordable price I will recommend to all my friends...
Stayed 3 nights in Nov 2018
Response from amy on 25 Nov,2018
Thank you for staying with us we appreciate your feedback, We hope and welcominge you back in the future.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2018
Response from amy on 10 Nov,2018
Thank you for staying with us we appreciate your feedback

8/10 Good

Ravind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from amy on 10 Nov,2018
Thank you for staying with us we appreciate your feedback

8/10 Good

Jane, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, brilliant pool
Nicely set out hotel with rooms by the pool.close to the mai. Strip, but tucked away off the main drag. Lovely pool and garden area. Rooms are very dark, lack of good lighting seems common in Langkawi. Bathrooms are appalling and I desperate need of an upgrade. Cheap and cheerful hotel.
Stayed 3 nights in Mar 2018
Response from hanif on 10 Apr,2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rosie, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pool and garden oasis!
Very friendly staff and lovely surroundings at this hotel! Just off the main drag, it gives a lovely escape from the sometimes very busy main st of Pantai Cenang. Rooms are being updated and all have air con which is a must in the heat. The pool in particular was a highlight - beautiful gardens surround it, giving the feel of a tropical oasis - very relaxing! Also super close to both Tengah and Cenang Beach and all the action. Would definitely stay again!
Stayed 7 nights in Dec 2017
Response from amy on 25 Aug,2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value; oasis from busy Pantai Cenang
We stayed at the White Lodge for four days during the December holidays. We found it excellent (note: my range of hotel stays in any given year ranges from rundown cabins to five-star hotels) - it was clean, comfortable, and our particular room was very quiet. The pool area is lovely and was nice respite from the busy 'strip' of Pantai Cenang.
Stayed 4 nights in Dec 2017
Response from amy on 25 Aug,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

K

Liked: Staff & service, room comfort
Basic rooms, superb pool and garden
Friendly staff, superb garden pool area. The rooms are quite basic but we're ok.
Stayed 6 nights in Dec 2017
Response from amy on 25 Aug,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nathan, Penang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
The stay in the hotel is comfortable and convenient. The cleanliness is good and staffs are very helpful. Me and my wife enjoyed the pool.The hotel is only 5 minutes walking distance to cenang beach. Worth the money.
Stayed 2 nights in Dec 2017
Response from amy on 25 Aug,2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Lek, Singapore

Liked: Cleanliness, staff & service
Good location
The hotel is close to street but facing away from the main road and so it is quite but convenient. Nice warm staff who tried to attend to our request.
Stayed 3 nights in Dec 2017
Response from amy on 25 Aug,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Annie, KL, Malaysia

Liked: Cleanliness, staff & service, room comfort
Quiet place in the mid of Cenang Beach
Nice, quiet and serene small hotel yet close to the busy street. Easy accessibility to anywhere. Friendly staff who got the coconuts from the trees for us. We enjoyed the swimming pool very much too!
Stayed 3 nights in Dec 2017
Response from WANI on 12 Dec,2017
Thank you for you comment. We glad to serve you and hopping to welcome you back in near future.

8/10 Good

Liew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place
Overall was good. Only that the towel provided was not so clean.
Stayed 3 nights in Nov 2017

8/10 Good

travelling mum, kl, malaysia

Liked: Staff & service
Close to everthing
Enjoyed walking by the beach, especially in the morning, its beautiful and refreshing. The sound of the waves is relaxing. Eateries and shopping is everywhere but prices is expensives. A small tray of cut fruits pineapple(12 small cuts) cost rm6.
Stayed 2 nights in Oct 2017
Response from WANI on 12 Dec,2017
Thank you for your comment. We glad to serve you and hopping to welcome you back in near future.

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Use Uber
good hotel with pool. BUT reception refused to cal an Uber taxi - no doubt the more expensive cartel taxi gives a kickback?
Stayed 2 nights in Oct 2017

8/10 Good

Ivy, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget hotel with nice private pool~
Didn't expect much with the price I paid for but surprisingly the hotel is pretty good and my parents enjoyed it. Since it was a free & easy family trip, so we do have time to swim in the private pool & it was well maintenance. There is no telephone in the room, if you have any request, you need to walk to the receptionist (don't worry, just 2 min walk from room). They refilled water & shampoo & clean the bed everyday. Overall experience is good.
Stayed 2 nights in Jul 2017
Response from wani on 22 Jul,2017
TQVM for your feedback. Hopping you welcome back for the next vacation.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the beach
The staff were very nice and welcoming. The room was clean and comfy. There was no hot water In the showers but it wasn't much of an issue as it was hot and beautiful weather anyway. In a really good spot, on the main street near all the great food but far back enough to not keep you up all night. I'll definitely be coming back to Langkawi, and I won't think twice about staying in White Lodge.
Stayed 2 nights in Jul 2017
Response from wani on 22 Jul,2017
TQVM for your feedback. Hopping you to welcome back for the next vacation.

6/10 Okay

TypicalS'porean, Singapore

Chalet Style Hotel 7 mins walk to Cenang Mall
Pool facilities: - Very Clean and well lit Toilet Facilities: - Very Clean with good water heater Security: - Fair - No security safe for valuables, door lock flimsy - Door knob is not sturdy and easy to pick Room amenities: Aircon and mini fridge both working fine and fairly new Location: - Good 5-7 mins walking distance between Asiana Hotel Beach and Underwater world/Cenang Mall/fast food/souvenirs places No sea view

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with central location
I was pleasantly surprised by the White Lodge - for the price I wasn't expecting such a nice place! The rooms are facing a lovely shady garden area with a pool which was big enough to actually swim in. The staff were very friendly and helpful. I used the laundry service the hotel offered for a very reasonable price - I got my laundry back the next day, as soft as it's never been before! The room was nice and big; the only minus was that the air con wasn't very cold, and it was quite noisy, but in combination with the ceiling fan it did the trick. It's about 10 minutes walk to Pantai Tengah, and restaurants and shops are close by. Would definitely stay there again!

10/10 Excellent

Dec, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Had a fun time here. The place was near the main beach and many other food areas. Facilities were good enough for the amount we paid; nothing too fancy but everything was clean and in working condition.

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Staff & service
5 minutes walking distance to duty free shop, underwater world and pantai cenang. The cleanliness of towel need to be improved. Overall its satisfied.

6/10 Okay

MNOJ, Kuala Lumpur

Liked: Cleanliness
Decent but not remarkable chalet
The room is decent and clean but not remarkable. It would be nicer if it had a swimming pool which was under construction during my time staying there. The only part I found disappointing was the fact that breakfast is not served there although for RM160/night, you would expect that. Overall it is a decent hotel to stay in.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

siti, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfy stay
The room is clean and the area is nice and quiet.

6/10 Okay

Verified traveller

Simple no frills motel close to shopping area
No frills motel. Cheap and comfortable. Walking distance to eateries and shopping area in Pantai Cenang.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

6/10 Okay

Rajesh, singapore

Relaxing cottage type accomodation.. Great !!!
clean room , little inside but 2 minute walk to shopping and restaurant .. service from front desk was great and friendly ..

6/10 Okay

JIng Ying, johor bahru

Liked: Cleanliness
Disliked: Property conditions & facilities
There has mosquito but it's really enjoyable our trip at there. But TV is very bad that no channel can select it.

8/10 Good

Miroslava

Liked: Staff & service, property conditions & facilities, room comfort
It is a pleasant place with a very nice garden. Since we changed the rooms due to a late hour repair work, we can say that some rooms are in a better condition than others, but in general they are worth the money you spend on them. The staff is very friendly and helpful. We don't rate high the surroundings, bcs. the whole Pantai Cenang area is currently under a massive construction, which we didn't know until we got there.

8/10 Good

Marketa, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overall
The room was spacious and clean and we ejoyed it. The best thing for us was the garden, located in front of our room, where we had breakfast in the morning and drinks in the evening. The only negative thing was the mattres/bed, it kept making weird noice. Also the price was a bit high.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple stay with great service
Stayed for 3 days, 2 nights. The room was spacious and tidy. Beds were of a good size with clean bedding. Lights were a bit dim but acceptable. Amenities are simple but sufficient: hot running water, electric kettle with tea and coffee, small refridgerator. Don't expect much from the TV and wifi, though. But if you're in Langkawi, you should be spending more time on the beach and less time on your phone anyway ;) A free water refill station is available outside the reception area in case you need extra water. Reception area is located quite close to the rooms and any additional requests may be made there. It is located within walking distance of Pantai Cenang and various shops and eateries. The highlight of the White Lodge is the staff service. Everyone was very accommodating and friendly, ready to help with any queries/requests.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Comfortable and good wifi
Comfortable, quiet area very close to the main street and beaches. Good wifi which is not easy to find in Langkawi (important if you are bringing your work with you like I do some times). Friendly staff, helped arrange taxi to ferry. Would stay again.

10/10 Excellent

KA HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like a home away from home :)
A very beautiful hotel, nice garden courtyard, surrounded by forest (one hotel nearby), and secluded. We went in late Sept/early Oct which is a down-time for tourism in Langkawi....possibly more insects/wildlife than usual there at the time? Overall a very nice hotel, highly recommended for someone on a budget wanting to be close to activities. Cons: -WiFi was spotty in our room (the grounds are quite big, so forgivable) -no Elevator (quite daunting to go to the 2nd floor (3rd for Canadians/Americans)) after a looooong day of activities -Each room has a separate, outdoor entrance so bugs and things are sometimes an issue at night :( -Only change the sheets if you ask Pros: -BEAUTIFUL rooms and garden and backdrop -Convenient location, close to everything and still secluded -New towels every day (sometimes in a swan :) -Spacious room with AC and ceiling fan -Private balcony and entrance -Great staff, very friendly -Really beautiful sink in the washroom :)

8/10 Good

Edwin, Singapore

Liked: Cleanliness
Convenient location
Good proximity to the beach and restaurants. Rooms are a good size. However,the hotel is situated behind the construction of a large complex, where the building activity appears to be paused.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It is only 10 minutes walk to beach
Very nice hotel. Yes you get what you pay for, but this hotel is designed to be simple. Going Langkawi, most likely you will spend most of your time exploring the island rather than staying at the hotel. It is comfortable, staff are lovely, free wifi in rooms.