Best Western, Loughborough hotels

"I stayed at the Leonardo hotel on the 5th April and after getting a friendly service by the staff and Emma at reception I came back to stay for a full weekend with my family. We booked 2 twin superior rooms and managed to get both rooms side by side. Once again I was met by Emma at reception and she recognised both myself and my daughter who had stayed there just days before. Emma is a real asset to the hotel for the way she will look after you from the moment you check in. All the staff were friendly. It was my daughter’s birthday the day after we were leaving and once I had told Sofia at checkout, she arranged for a goodie bag with sweets and a small Leonardo hotel teddy to go away with. Thank you for your hospitality."

"Excellent location on the pedestrianised New Walk leading into the City Centre (15 mins) and just a 5 minute walk from the station. Superb, comfortable, ensuite room. Friendly, helpful staff. Would not hesitate to book again on any subsequent visit to the area. Thank you!"

"Very friendly staff. Clean room and great dining options."

"This is an absolute gem of a hotel, fantastic rooms and brilliant staff. "

"Lovely spacious hotel. Appreciate the welcome card and sweet treat when we arrived. Great location, nice staff, welcoming ambience. Will stay there again. Thanks!"

"Great hotel, comfortable bed, had a gym. Breakfast was really nice, good quality food. The staff were extremely helpful and very cheerful. One downside, and it was extremely disappointing, was the ability to charge my car. The Motna EV charging machines at the hotel simply would not charge mine and other guests’ cars. This was a total joke and made me extremely angry. The EV charging companies are not taking maintenance and operation of their infrastructure seriously. You have to own an EV to understand the stress and anger of not being able to charge."

"It was a very good stay. Early access to our room wh8ch was appreciated as it was a Lunch party in the hotel."

"I stay at the Link Hotel quite often as the location suits my business needs. It’s always very good value for money and with free parking and Harvester next door, it’s ideal for me. It’s always very quiet, rooms are nice and although the bathrooms need updating, the overall experience of the stay is one I’d recommend. "

"Wow I was visiting Nottingham for an eye surgery with my elderly parents where by my mother was the donor. Not only that the facilities were great, clean and spacious, the staff really wowed me from the word go. The bookibg experience was great as I sought accessible room for my parents. The staffed namely Hamid and Katie were so helpful in guiding me and giving my parents and I the perfect rooms. Then came the special requirements for earlier breakfast than normal time in the room. It was managed seamlessly at no extra cost. The staff also helped mu mother with medication post surgery whilst I was still at the hospital. The food quality at the breakfast and in room service was superb. A the icing on the cake that not only we were allowed extended checkout at 4pm later than normal but were also given complimentary breakfast for 2 out of 4 guests and discount of onhouse dining experience. What can I say we received a royal treatment during our four day stay. The staff and customer service was beyond best. I never expected so much that they gave us in service and care. Wow and absolute wow. The location is also very central with the high street just behind the hotel with plenty of wonderful dining experiences. A 7 star service by a 4 star hotel. I am sold"