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"Lovely location and staff. Excellent breakfast. Rooms were well equipped and had everything needed. Beds were very comfortable. Special shout out to Chef Kadi and Chef Ahmed who were very accommodating to the allergies in my family and kept us safe and cared for :) All the staff were caring, friendly, and helpful. My only complaint is that it is very difficult to get in touch with the hotel via email or telephone. I forgot something at the hotel and called over 20 times without any response. There was also no response via email. I also called the Hilton global number, but the agent from the call centre was also unable to get in contact with the hotel. "

"Great staff friendly quick service really 5 stars"

"Best hotel in Makkah, best breakfast as well "

"Yes "

"Yes"

"The location amazing. The comfort of great service also made my stay as comfortable as it could be. I must say that staff are so so so nice and respectful i can say this is by far the best greeting and hospitality i ever had in a hotel in my entire Hotel staying experience Thanks One thing to mention the hotel lobby is very difficult to find on your own once I asked i was escorted to the lobby that is in B1 floor "

"Yes"

"Great service, beautiful location "

"Fab service "