- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Photo gallery
Guest reviews
Very good
439 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
Free WiFi
Air conditioning
Breakfast Available
Business Services
Parking Available
Laundry
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment
Map
1356 Suehiro-cho, Nagano, Nagano
Explore the area
Saiho-ji Temple18 min walk
Nagano Prefectural Shinano Art Museum8 min drive
Zenko-ji Temple10 min drive
Choose dates to view prices
Single Room, Non Smoking
Photos of Single Room, Non Smoking
Single Room, Non Smoking
4.7/5 guest room ratingMore detailsRoom amenities
- 13 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 1Max children: 1
Room details
1 Double Bed
13 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 26-inch flat-screen TV with digital channels and pay-per-view films
Food & Drink – Fridge and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, desk and iron/ironing board (on request)
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Lever door handles
Non-Smoking
Semi Double Room, Non Smoking
Photos of Semi Double Room, Non Smoking
Semi Double Room, Non Smoking
4.6/5 guest room ratingMore detailsRoom amenities
- 13 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
13 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 26-inch flat-screen TV with digital channels and pay-per-view films
Food & Drink – Fridge and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, desk and iron/ironing board (on request)
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Lever door handles
Non-Smoking
Single Room, Smoking
Photos of Single Room, Smoking
Single Room, Smoking
4.7/5 guest room ratingMore detailsRoom amenities
- 13 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 1Max children: 1
Room details
1 Double Bed
13 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 26-inch flat-screen TV with digital channels and pay-per-view films
Food & Drink – Fridge and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, desk and iron/ironing board (on request)
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Lever door handles
Smoking
Semi Double Room, Smoking
Photos of Semi Double Room, Smoking
Semi Double Room, Smoking
4.2/5 guest room ratingMore detailsRoom amenities
- 13 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
13 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 26-inch flat-screen TV with digital channels and pay-per-view films
Food & Drink – Fridge and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, desk and iron/ironing board (on request)
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Lever door handles
Smoking
Triple Room, Non Smoking
Photos of Triple Room, Non Smoking
Triple Room, Non Smoking
5/5 guest room ratingMore detailsRoom amenities
- 27 sq m
- City view
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 3Max children: 2
Room details
2 Large Single Beds and 1 Single Sofa Bed
27 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 26-inch flat-screen TV with digital channels and pay-per-view films
Food & Drink – Fridge and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, desk and iron/ironing board (on request)
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Lever door handles
Non-Smoking
Twin Room, Non Smoking
Photos of Twin Room, Non Smoking
Twin Room, Non Smoking
More detailsRoom amenities
- 15 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
2 Single Beds
15 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 26-inch flat-screen TV with digital channels and pay-per-view films
Food & Drink – Fridge and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, desk and iron/ironing board (on request)
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Lever door handles
Non-Smoking
Superior Twin Room, Non Smoking
Photos of Superior Twin Room, Non Smoking
Superior Twin Room, Non Smoking
4.4/5 guest room ratingMore detailsRoom amenities
- 19 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
2 Large Single Beds
19 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 26-inch flat-screen TV with digital channels and pay-per-view films
Food & Drink – Fridge and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, desk and iron/ironing board (on request)
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Lever door handles
Non-Smoking
Superior Twin Room, Smoking
Photos of Superior Twin Room, Smoking
Superior Twin Room, Smoking
More detailsRoom amenities
- 19 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
2 Large Single Beds
19 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 26-inch flat-screen TV with digital channels and pay-per-view films
Food & Drink – Fridge and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, desk and iron/ironing board (on request)
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Lever door handles
Smoking
Deluxe Twin Room, Non Smoking
Photos of Deluxe Twin Room, Non Smoking
Deluxe Twin Room, Non Smoking
More detailsRoom amenities
- 27 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
2 Large Single Beds
27 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 26-inch flat-screen TV with digital channels and pay-per-view films
Food & Drink – Fridge and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, desk and iron/ironing board (on request)
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Lever door handles
Non-Smoking
About this area
Nagano
Located in Nagano, Sotetsu Fresa Inn Nagano-Zenkojiguchi (former Hotel Sunroute Nagano) is connected to a shopping centre. Matsushiro Castle and Hokusai Museum are cultural highlights, and some of the area's notable landmarks include Saiho-ji Temple and Zenko-ji Temple. Looking to enjoy an event or a match? See what's going on at M-Wave Olympic Memorial Arena or Nagano Olympic Stadium. Our guests appreciate the hotel's convenience for public transport: Nagano Station is just steps away.
Visit our Nagano travel guideWhat's nearby
- Saiho-ji Temple - 18 min walk
- Nagano Prefectural Shinano Art Museum - 8 min drive
- Zenko-ji Temple - 10 min drive
- M-Wave Olympic Memorial Arena - 15 min drive
- Tenkyu-ji Temple - 17 min drive
Getting around
- Nagano (QNG) - 2 min walk
- Nagano Station - 2 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Protective shields in place at main contact areas
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: JPY 1000 per night
- Limited parking spaces
- Parking height restrictions apply
Food and drink
- Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1100 per person
Family friendly
- Dry-cleaning service
- Laundry facilities
- Fridge
Conveniences
- Lift
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
Languages spoken
- English
- Japanese
Business services
- Meeting rooms
- Conference space (398 square feet)
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible path of travel
More
- Designated smoking areas
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Climate control (heating)
- Linens
Bathroom
- Deep-soaking bathtub
- Electronic bidet
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 26-inch flat-screen TV
- Digital channels
- Films for purchase
Food and drink
- Electric kettle
- Fridge
More
- Desk
- Iron/ironing board (on request)
- Safe
- Slippers
Policies
Check-in
Check-in between 3:00 PM and 2:00 AM
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
The name on the booking must match the name on the passport.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: JPY 1100 per person (approximately)
- Self-parking fee: JPY 1000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Frequently asked questions
Guest reviews
Overall score and ratings for Sotetsu Fresa Inn Nagano-Zenkojiguchi (former Hotel Sunroute Nagano)
4.2
Very good
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.2
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff very attentive
Stayed 2 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to station, great food options all around.
Stayed 2 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020