Lodges in North America

"Just an amazing hotel. We were lucky to get great rates. The staff were above and beyond and it is so convenient to the train. "

"We didn't use the pool and had left our pets home. "

"Did not use the areas of the hotel much. We were out most of the time but hotel met expectations -staff.was great. We just had un expected charhe"

"It was just ok "

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"Changed my room, was suppose to get 2 bed, got reimbursed with 2 separate rooms but still why change my stuff "

"Staff were very friendly. Breakfast was good. No complaints, would stay there again."

"I had a mixed experience at Hotel St. James. On the positive side, the hotel was clean, and every staff member I interacted with was friendly and helpful throughout my stay. The location is definitely a major highlight, just half a block from Times Square, which made it incredibly convenient for getting to shows and exploring the city. That said, the room itself had some significant comfort issues. The temperature was difficult to deal with. It felt hot and stuffy the entire time, and there was no thermostat or any way to control it. The shower was also frustrating, as the water temperature constantly shifted from hot to cold every few seconds, no matter how I adjusted the knobs. Overall, the location and staff were great, but the lack of temperature control made it hard to fully enjoy the stay. I kept reminding myself that I was in NYC for the experience, not the hotel."

"Great location near Radio City Music Hall and Central Park. Not a big fan of Resort fees especially when you feel it is not a resort. Also paid for 2 people for breakfast and the name of the business on the card did not match the vendor for breakfast but they said that is place. They were out of croissants and would not change the 2 croissants we paid for the one muffin they had so we had to pay for that. Staff at the breakfast store were very rude and told hotel staff which also did nothing to make the situation better. Do yourself a favor and don’t pay for the breakfast upfront or maybe consider other hotels in the area. Less then a block from NY Subways but so are many other hotels."