"It was odd to enter a hotel and find a child playing computer games on reception. The lovely Italian gentleman soon appeared and checked us in and took us to our room. He was very helpful and welcoming.
We went straight down to dinner and were sat at a lovely table by the window overlooking the river. The chairs were completely shot with no seat support at all. I had to get a cushion to sit on but it wasn't much help.
The menu was amazing and the food was fantastic.
Unfortunately there's no blackout blinds or curtains. When we looked at the curtains they have black mould along the bottom of the lining. There's lights outside that shine up at the hotel however they also shine into the room at the side of the curtains so even during hours of darkness the room isn't dark. Once you get to 5am the room is flooded with light.
The mattress has seen better days and offered no support.
Our sleep therefore was very poor each of the two nights we stayed.
The decor is lovely and it's obvious the owner has a good business, some excellent staff and a fantastic chef, but if you have had a poor night's sleep in a hotel it's difficult to score it very highly as sleep is the point of a hotel.
The breakfast was excellent however the breakfast waitress, although clearly extremely capable and efficient, was somewhat brisk.
The second morning when waiting to be seated for breakfast we were ignored by the bar staff who went to serve some locals who arrived after us. The new lady was excellent."