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"good"

"Loved our room! Everyone was friendly and the onsen was remarkable. "

"The staff was incredibly helpful and kind, it’s a very authentic quaint location and extremely reasonably priced."

"Joetsu is such a beautiful city very rarely visited by foreigners. Go take a walk around the Takada Castle grounds and see all the variety of Giant Lotus flowers. See the amazing art at the museums. Also learn about Samurai history with Kenshin Uesugi!"

"The staff was friendly. Upon arrival the guest gets a yukata and a key to 9 public thermal springs around the town, where he may bath freely. Note that they are extremely hot. The staff also offers a free ride to the Snow Monkey Park or Yudanaka Station in the morning."

"We had a fantastic stay at Shibu Hotel. The staff were so kind and welcoming. They made us feel so special throughout our stay. The Kaiseki dinner was such an experience. The room was very nice, clean and had nice decor. I would recommend this hotel to anyone staying in Shibu Onsen. "

"Many hot springs around. Need your own transport to get around. Went off season so maybe the dining options were limited. Good place to unwind though."

"Beautiful property lovingly cared for with a breathtaking mountain view. The kaiseki absolutely delicious!"

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."