Prince Hotels, Nozawaonsen hotels

"Super hospitality! Partner & I appreciated the hotel free shuttle provided. Staff anf service standard commendable.👍 Wished we had stayed longer. So hope to come back to stay at this hotel the next time."

"The staff were very hospitable, and the food was delicious."

"If 6 stars were an option they deserve it. I loved my stay here so much I extended my stay. Yeah, I know it’s a bit irregular. But I promise this place is worth (at the very least) checking out! From the staff to the amenities it is a must stay! I’m already planning my next trip back to Little Japan Echigo :) "

"The view of the slopes was fantastic. The room was adequately spacious. We love that each room had lockers for our ski gear. Of course, the best part of this hotel is that you can just walk out of the hotel straight to the ski lifts. Outside of skiing, it's convenient that we can just walk around the massive building complex to shop or eat. "

"We loved our time at this ryokan. The hosts were wonderful, and so accommodating. The room was huge and very comfortable."

"This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai."

"Beautiful resort in the mountains right next to the ski slopes"

"The accommodation was truly outstanding. The attention to detail in the design of the apartments and in house facilities were exceptional however the reception staff lacked basic training and knowledge which was disappointing. "

"staff were polite, friendly and made us feel at home! special thanks to dining staff Shinya san who was attentive and friendly especially to young children, and also for accommodating our request to dine earlier. he even folded crane origami for us! we really appreciate his thoughtfulness, thank you so"