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"Outstanding facilities, outstanding service!"

"Beautiful resort in the mountains right next to the ski slopes"

"The accommodation was truly outstanding. The attention to detail in the design of the apartments and in house facilities were exceptional however the reception staff lacked basic training and knowledge which was disappointing. "

"staff were polite, friendly and made us feel at home! special thanks to dining staff Shinya san who was attentive and friendly especially to young children, and also for accommodating our request to dine earlier. he even folded crane origami for us! we really appreciate his thoughtfulness, thank you so"

"The bed was very hard with only one pillow each the linen was very thin and hotel itself needs renovating if it wants to attract more international guests. The staff were freindly and helpful. The location was fine with parking provided. The breakfast was not the best with average facilites and options."

"Hot spring"

"Amazing room and staff! Had the most relaxing stay here and would definitely come back if we are in the area"

"Clean "

"This is such an easy place to stay when visiting the small yet profoundly beautiful city of Joetsu!"