Okura Hotels & Resorts, Otsu hotels

"Great access to the train. Nice welcome drink. Staff was polite and welcoming. Bed wasn’t as comfortable but was decent. "

"We had a fantastic stay at this hotel and would highly recommend it to anyone visiting the area. We stayed in a suite and the room was spotless, spacious, and thoughtfully designed and high quality amenities. Housekeeping did an excellent job maintaining the room throughout our visit. The breakfast was excellent and the staff were very attentive. Location-wise, the hotel is perfectly situated to major attractions. I would definitely stay here again if I visited Kyoto again. "

"Good"

"Cleaning staff were excellent. The location is nice as it’s close to Aeon Mall but at the far end of the station which took longer walking times to other areas. Room size that we reserved was good however the hotel could use an updated look on the exterior. "

"Great hotel for kyoto travel! right next to kyoto station so easy transport from the bullet train"

"One of the best managed properties in Japan, very pleasant experience, very good fragrance all around the hotel, great breakfast, very good and very clean room and amazing view of Kyto city from roof."

"Very good staff and good location"

"Nice"

"Dinner and breakfast were both amazing. The stay was very enjoyable"