Okura Hotels & Resorts, Otsu hotels

"Best shower ever and a large room for Japan."

"Beautiful design, room extremely comfortable and quiet. Food was amazing and the best part was the staff ! "

"Great location. Nice hotel. Great amenities. friendly staff."

"Great hotel overall "

"Amazing"

"Excellent location easy check in and out and friendly helpful staff - rooms are pretty small but that is typical for Japan "

"Hotel and bedroom was very clean. Staff very helpful and friendly. Close to the train station. "

"The only thing i didn’t really like was the breakfast buffet. The variety of food was not as expected and a lot of the food was cold and looked like it was there a while. But there were enough choices of restaurants near by and food court at the mall next to the hotel. The location of the hotel was best. "

"Great place to stay for a ryokan and onsen experience. Staff are friendly and helpful. The views from the onsens are beautiful. The view with the lake and the mountains in the background is absolutely breathtaking. I highly recommend and would stay again."