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Spotlessly clean. Incredibly helpful staff who went out of their way to make sure we had a good time. Great location.
Amanda
Stayed 1 night in Apr 2024
Response from Adrian on 28 Apr,2024
Good afternoon,Thank you for taking the time to send us a review. We glad you enjoyed your stay and we are looking forward to welcoming you again.Kind regards,
Cozy, Victorian style hotel. Room was quiet and nicely furnished with comfortable period furniture. We had dinner in the elegant restaurant two times and the food was outstanding! Staff were courteous and helpful.
Ronald
Stayed 2 nights in Apr 2024
Response from Adrian on 21 Apr,2024
Thank you for taking the time to provide feedback. We glad you enjoyed your stay and we are looking forward to welcoming you back.
Excellent location - close to the city centre but in a quiet and beautiful area. Great customer service and tasty breakfast. Comfortable room.
Toby
Stayed 1 night in Apr 2024
Response from Adrian on 10 Apr,2024
Good afternoon,Thank you for taking the time to provide feedback. We glad you enjoyed your stay on our hotel and we are looking forward to welcoming you again.Kind regards,
6/10 Okay
Ben
Business traveller
6 Mar,2024
Disliked: Property conditions & facilities
The place looks a bit stuck in a time warp.
Ben
Stayed 2 nights in Mar 2024
Response from Adrian on 7 Mar,2024
Good morning Ben,Thank you for taking the time to provide feedback.Kind regards,
It's a 10min stroll through the parks to the city centre. There are excellent pubs and restaurants right across the road. In 5mins you can get to Jericho which is full of bars, coffee shops and restaurants.
The parking is great, the staff are helpful and friendly. The rooms are lovely and clean.
Susan
Stayed 1 night in Feb 2024
Response from Adrian on 19 Feb,2024
Good afternoon Susan,Thank you for taking the time to provide feedback. We glad you enjoyed staying with us and we are looking forward to welcoming you next time.Kind regards,
Conveniently located and walkable up centre. Would use again
Norman
Stayed 1 night in Feb 2024
Response from Adrian on 19 Feb,2024
Good morning,Thank you for taking the time to provide feedback. We glad you enjoyed staying with us and we are looking forward to welcoming you again.Kind regards,
6/10 Okay
Frances
Travelled with family
14 Feb,2024
Liked: Cleanliness, staff & service
Bar meal choice poor.
Placing cheapest rooms on top floor discriminatory; my husband has asthma & climbing 4 flights of stairs was not appreciated!
Frances
Stayed 2 nights in Feb 2024
Response from Adrian on 18 Feb,2024
Good afternoon,Thank you for providing your feedback. I am sorry for your experience but we haven't received any message about your preferences. We have standard double on every floor and as long we are informed about, we can assign a room conform to your requests.
Free parking walking distance from Oxford city centre. Quiet and unpretentious.
Paul
Stayed 1 night in Jan 2024
Response from Adrian on 18 Feb,2024
Good afternoon,Thank you for taking the time to provide feedback. We glad you enjoyed staying with us.Kind regards,
6/10 Okay
Kay
Business traveller
6 Feb,2024
Liked: Cleanliness, staff & service
Ok hotel. Clean
Hotel was clean. Room was small. But ok. Bed was clean. A little hard. Room was super hot. Woke me up at night. Window opened but no radiator visible to turn down. Breakfast was good. But £2.50 extra for cappuccino was ridiculous. Shower was a dribble. And temperature was either HOT. or COLD. Resteraunt was a reason I picked here. I booked a table. When I came down it was closed and I had a table in the bar. I was the only one eating. Food was nice. But no way it was cooked fresh just for me. The desert had a choux pastry. Was stale and cold. Clearly had been in the fridge. Don’t serve it if your not going to it fresh, but are going to trade of your AA rosette.
Plugs in room were hard to access and none by the bed. Just a minor annoyance. Close to bus stop and close to town. I’d probably stay again. But it was an average hotel. Decor a bit dated and could do with a refresh.
Kay
Stayed 2 nights in Feb 2024
Response from Adrian on 18 Feb,2024
Good afternoon,Thank you for taking the time to provide feedback. I will pass your message to the right people.Kind regards,
I will definitely book this Hotel again. We were met with a friendly welcome checking in and out. We had the Pembroke room which was beautifully decorated and very comfortable. The Hotel is walking distance to the centre of Oxford.
We chose this place to stay because of its proximity to Oxford and open car park. While it was pretty nice it suffered from a lack of updates that should have been considered for a $220 room. The tub had a strange folding door that didn't really work right and when opened all the way made a horrendous noise. The power outlets looked like they were from the 80s. The TV did not get almost any channels and was from a good 15 years ago. The queen bed was on a box spring that was too short and the room overall was surprisingly small. It wasn't a bad place but it wasn't particularly great either.
Quiet, relaxing place to stay close to city centre. The bed and bedding was high quality and comfy. The courtyard room was warm with a good power shower. Wide choice of breakfast options which was great value for money. We plan on returning often.
high quality of service and friendly staff. Very kind of them to let us park for the whole day whilst visiting city.
Although the bed in our 'Double room' was comfortable, we found the room very small for the price paid. As it only had a small window it was so very warm during the hot weather. There did not seem to be anyway of cooling it.
The hallway was however nicely air conditioned.
Adam
Stayed 1 night in Sep 2023
10/10 Excellent
Brenton
Travelled with partner
11 Sept,2023
Liked: Amenities
We loved this place. You could walk to town center but felt like we were away from the busyness. Breakfast was great and staff were friendly and helpful.
Guest info - "Your room will NOT BE SERVICED unless requested verbally to reception prior to 1pm on day you require service and the PLEASE SERVICE MY ROOM sign is hung on the door". You have to ask for clean towels, loo roll etc. It may as well be self catering. Breakfast poor also, cobwebs in tiny room.