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Reviews of COMO Point Yamu, Phuket

5 out of 5
COMO Point Yamu, Phuket
225 Moo 7, Pa Klok, Phuket

Reviews

9.6

Exceptional

Rating 10 - Excellent. 370 out of 471 reviews" "
Rating 8 - Good. 77 out of 471 reviews" "
Rating 6 - Okay. 14 out of 471 reviews" "
Rating 4 - Poor. 5 out of 471 reviews" "
Rating 2 - Terrible. 5 out of 471 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Schayan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just an incredible experience. Daow was incredible, she really made our stay there so amazing. I will recommend this hotel to everyone I know.
Stayed 4 nights in Apr 2024
Response from FranzBarnkel, Director of Rooms at COMO Point Yamu on 24 Apr,2024
That's fantastic to hear, Schayan! It sounds like Daow and the team at COMO Point Yamu really went above and beyond to make your stay unforgettable. Thanks for sharing your experience—I'm sure your friends will appreciate the recommendation!

10/10 Excellent

Ratanaphorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Apr 2024
Response from FranzBarnkel, Director of Rooms at COMO Point Yamu on 19 Apr,2024
Dear Ratanaphorn,We are glad that you enjoyed your stay with us at COMO Point Yamu!

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view from my room, the hotel room was comfortable and serene. We enjoyed the hotel room stay and most of all the breakfast! Was worried the breakfast spread and taste will be of sub par but it was actually delicious unique and healthy varieties, and we get to choose ala carte dishes which is made on the spot and it was so delicious. The hotel was away from Phuket town but it was perfect for a quiet getaway. Only thing that was not up to quality was the spa , we found communication was an issue and over priced , the spa masseuse finished the massage in less than an hour as they considered washing hands and legs and changing is part of the hour . We felt a bit disappointed with it even though the massage was excellent.
Stayed 3 nights in Apr 2024
Response from FranzBarnkel, Director of Rooms at COMO Point Yamu on 19 Apr,2024
Dear Lydia,Lydia, thank you so much for sharing your experience! It sounds like you had a truly delightful stay overall, with a comfortable room, stunning views, and delicious breakfast options. It's fantastic to hear that the breakfast exceeded your expectations with its unique and healthy varieties, and the option for made-to-order dishes must have been a real treat!I'm sorry to hear about your experience at the spa. It's disappointing when communication issues and timing discrepancies detract from an otherwise excellent massage. Your feedback is valuable, and I'll be sure to pass it along to the respective manager so they can address these concerns and ensure a better experience for future guests. Despite this hiccup, I'm glad to hear that you enjoyed your quiet getaway at the hotel. If there's anything else we can do to make your stay even more memorable next time, please don't hesitate to let us know!

10/10 Excellent

TOLGAHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Thank you
Stayed 3 nights in Apr 2024
Response from FranzBarnkel, Director of Rooms at COMO Point Yamu on 19 Apr,2024
Dear TOLGAHAN,It's wonderful to hear that you had a great experience with our team member at COMO Point Yamu!

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing. Situated up high on the point it has unparalleled views from everywhere on the property. The staff is incredibly friendly and their hospitality is top notch. We did not want to leave.
Stayed 2 nights in Apr 2024
Response from FranzBarnkel, Director of Rooms at COMO Point Yamu on 10 Apr,2024
Dear Peter,I'm thrilled to hear that you had such a wonderful experience! It sounds like you found a true gem of a property with breathtaking views and exceptional service. It's always a delight when a stay surpasses expectations. Hopefully, you'll have the chance to return and enjoy more of that hospitality in the future!

10/10 Excellent

Linda

Travelled with family
Liked: Amenities
Everything from villas to food to service was excellent - the only downside of this hotel is that is has no beach or beach club. Apparently they closed it during Covid times… reopen it and we will come again! Thank you Haze and Wow for your excellent help with organizing trips and all… ❤️
Stayed 6 nights in Mar 2024
Response from FranzBarnkel, Director of Rooms at COMO Point Yamu on 8 Apr,2024
Dear Linda,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our villas, food, and service met your expectations. We truly appreciate your kind words about Haze and Wow; they are dedicated to providing exceptional service and ensuring that our guests have unforgettable experiences during their stay. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!

4/10 Poor

BAHAR

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FranzBarnkel, Director of Rooms at COMO Point Yamu on 8 Apr,2024
Thank you for your review of your stay at COMO Point Yamu!

2/10 Terrible

Alek

Travelled with partner
Disliked: Property conditions & facilities
Please save your hard earned money and don’t waste it on this place. I don’t know in what world this qualifies as a 5 star hotel maybe they paid for the reviews. The rooms and furniture are completely outdated, the view looks nothing like the photos, and the breakfast/food in general at the hotel is extremely limited just bad overall. Luckily my girlfriend and I had a good laugh about how bad this hotel was but I rather not spend over 500 a night for a laugh. The staff was extremely friendly and professional but we were extremely disappointed in everything else. I’ve never left a review in my life especially a bad review but I’ve never felt so scammed in my life. Stay some where else
Stayed 2 nights in Mar 2024
Response from FranzBarnkel, Director of Rooms at COMO Point Yamu on 8 Apr,2024
Dear Alek,We sincerely apologize for the disappointment you experienced during your stay with us. It's disheartening to hear that we fell short of your expectations and that you didn't find our accommodations up to par. We genuinely appreciate your acknowledgment of our friendly and professional staff, and we're sorry that this positive aspect wasn't enough to offset your overall experience. We understand the importance of delivering exceptional service and product quality, and we regret that we didn't meet your standards.Please know that your feedback is invaluable to us, and we will use it to improve and enhance our offerings moving forward. We truly value your input and hope for the opportunity to regain your trust in the future. If you would like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! We hope to visit again soon.
Stayed 4 nights in Feb 2024
Response from A Kunz on 4 Mar,2024
Thank you Tara, we look forward to seeing you again at COMO Point Yamu.Sincerely,Andy KunzGeneral Manager

10/10 Excellent

ARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FranzBarnkel, Director of Rooms at COMO Point Yamu on 8 Apr,2024
Thank you for your review of your stay at COMO Point Yamu!

10/10 Excellent

Jonathan, Foster City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Tranquil.
Stayed 3 nights in Feb 2024
Response from FranzBarnkel, Director of Rooms at COMO Point Yamu on 8 Apr,2024
Dear Jonathan,We are glad that you enjoyed your stay at COMO Point Yamu!

10/10 Excellent

Jonathan, Smallwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from FranzBarnkel, Director of Rooms at COMO Point Yamu on 8 Apr,2024
Thank you for your review of your stay at COMO Point Yamu!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at the airport, we were immediately taken care of by the staff. The staff all took point to know us and what we liked, helped us with transportation to wherever we wanted to go, greeted us every single time we saw them with a big smile and friendly hello. In the bar area, I have to give Feliz top marks, he helped me with some information regarding the area and the place I was going and so sweet about it! Everyone was so great and genuinely nice. We had an amazing room, definitely recommend the Bay King room. The amenities were great, the food was wonderful. I didn't want to leave. I will definitely return to COMO when I come back to Phuket. It was a great trip, but they really made it better by helping us out with information, transportation and really helping us get a solution from a problem we encountered. Our flight was cancelled and we had to stay a couple of extra days for the next flight out. Though they were sold out, they did find us a room and helped us move over to it. They could not have done a better job, the whole staff deserves praise, in every area. This is by far the best hotel experience I have ever had and the lobby to pull up to is amazing and beautiful.
Stayed 6 nights in Jan 2024
Response from akunz on 7 Feb,2024
Thank you David for your wonderful comments. It was a pleasure to have you at COMO Point Yamu.Best regards,Andy KunzGeneral Manager

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back soon. Amazing views and villas
Stayed 2 nights in Jan 2024
Response from akunz on 7 Feb,2024
Looking forward to having you back soon Marcus.

10/10 Excellent

Joanne, Moonee Ponds

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thsi hotel is lovely. it is in a quiet location and you really chill. The pools are amazing and we have had lovely dinners at both classes. Kids club really good. My daughter spent most of her time ehre, which enabled me to work. Staff are so friendly and helpful, Go out of their way for you.
Stayed 9 nights in Jan 2024
Response from Akunz on 7 Feb,2024
Thank you Joanne

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como Yamu Point is a really amazing place, overall can't fault it bar perhaps the bar and food was not as good as we have enjoyed elsewhere and the price of wine was very high, partly due to high tax in Thailand.
Stayed 7 nights in Jan 2024
Response from Akunz on 7 Feb,2024
We appreciate your comments. Until next time at COMO Point Yamu.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Anarbulgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The number of restaurants are very limited. Food is okay not so great
Stayed 2 nights in Jan 2024

10/10 Excellent

Armen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2024

10/10 Excellent

Gurveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beyond my expectations! I stay at 5 star resorts across the world and this one is top tier! I am so incredibly impressed by the property, the employees, the service, the safety I felt at the property, the ambience, the pools, the suite, etc. The breakfast buffet is to die for and the restaurant food is beyond delicious! This is a must stay!
Stayed 5 nights in Jan 2024

10/10 Excellent

Shaunt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a tough one. The place is beautiful but very secluded and out of the way. There is no real beach which didn’t matter to us but if that is what you are looking for, you will be disappointed. In short, it is at least a half hour cab ride to any other dining or sites. If you just want to hide and relax, at what are North American resort prices, this is the place for you.
Stayed 4 nights in Jan 2024

8/10 Good

sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from AKunz on 2 Jan,2024
Dear Sanjeev,Thank you for staying at COMO Point Yamu.Best regards,Andy KunzGeneral Manager

10/10 Excellent

Ahsen J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, excellent hospitality!
Stayed 3 nights in Dec 2023
Response from AKunz on 2 Jan,2024
Dear Ahsen,Thank you for staying at COMO Point Yamu.Best regards,Andy KunzGeneral Manager

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from AKunz on 2 Jan,2024
Dear Sarah,Thank you for staying at COMO Point Yamu.Best regards,Andy KunzGeneral Manager

10/10 Excellent

Yanhong Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing, the staff was very friendly, and the rooms and facilities were great!
Stayed 4 nights in Nov 2023
Response from AKunz on 2 Jan,2024
Dear Yanhong Jeremy, Thank you for staying at COMO Point Yamu.Best regards,Andy KunzGeneral Manager

10/10 Excellent

Susan

Stayed 3 nights in Nov 2023
Response from Andy Kunz / GM on 14 Nov,2023
Thanks Susan

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property. Secluded and luxurious, that pool and that view make it truly memorable. Staff went above and beyond for our engagement - both pre arrival in preparation and in the celebrations post. Thankyou!
Stayed 2 nights in Nov 2023
Response from AKunz on 2 Jan,2024
Dear Timothy,Thank you for staying at COMO Point Yamu.Best regards,Andy KunzGeneral Managerar Timothy,

10/10 Excellent

farhad

Stayed 1 night in Nov 2023
Response from AKunz on 2 Jan,2024
Dear farhad,Thank you for staying at COMO Point Yamu.Best regards,Andy KunzGeneral Manager

10/10 Excellent

Amy Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous views. The room was wonderful, spacious, roomy, great decor with killer king size mattress and pillows inducing deep peaceful sleep. Both restaurants are world class and the ala carte buffet breakfast is worth getting up for! Taxis to pattong and other places of interedt are about 1000 baht each way because COMO is waay out by itself but that's a small price for a slice of serenity in paradise. I cannot praise the staff enough...accomodating and so happy to serve. Highly recommended.
Stayed 3 nights in Oct 2023

8/10 Good

Wai Yee Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 14 Nov,2023
Thanks Ingrid.

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Como is the most exceptional hotel with incredibly comfortable rooms, delicious food and freindly & professional staff. If you are looking for a true luxury escape in Phuket, then look no further than the Como. It feels like a hidden gem of pure magic and escape. If I had to find a negative, it is that the beach is not really acessible nor swimmable and the area is remote. This can also be a positive - depending on what you are looking for. Well done. Keep up the fantastic work !

10/10 Excellent

Christine

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in total we (my wife and I) had a great getaway time at Como Yamu Phuket, it was just superb
Stayed 3 nights in Sep 2023

10/10 Excellent

Daniel Hsien Shih

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely accommodating and attentive. Details were remembered and attended to and by day 2, staff were familiar with our orders and preferences. Very highly recommended hotel if you want peace and quiet.
Stayed 4 nights in Sep 2023

8/10 Good

Charmaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. But breakfast and the La Sirena restaurant needs bit improvement. Terrible standard of food for a 5 star establishment.
Stayed 3 nights in Aug 2023

8/10 Good

Saoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Kasie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved the pool area along with its panoramic view. The staff was extremely friendly and everything was so clean.
Stayed 3 nights in Jul 2023

10/10 Excellent

Christina, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Sunny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peace and Tranquility can definitely be found at this resort. Love the SPA. Not too crowded at this period.
Stayed 3 nights in Jul 2023

4/10 Poor

Lydia

Stayed 6 nights in Jun 2023

8/10 Good

Ram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is away from all happening places!!
Stayed 3 nights in Jun 2023

8/10 Good

Latasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is absolutely beautiful. The staff is very friendly. The breakfast is awesome. Our villa was impressive,3 bedroom two stories with a private pool and view of the ocean. Jimmy was so nice, we loved her. The only reason I gave it a 4-star instead of a five, there was construction going on with a huge crane one villa over from us. So, while trying to enjoy our beautiful pool over looking the ocean was disturbing to keep seeing the crane move back & forward, while interfering with our pictures as well. I asked to move villas after check-in, but was told I could the next day, we had to tuff it out for 1 day in that villa and kind of missed out on the hanging out by the pool for the day and unpacking some of our things since we were moving the next day. The following day, the hotel moved all our luggage while we were out on the boat. Everything else at the hotel was lovely. A little disappointing while celebrating my niece's birthday with the room construction and changes the following day. But overall I would recommend this hotel.
Stayed 2 nights in Jun 2023
Response from Andy Kunz on 15 Jun,2023
Dear Latasha,Thank you for your feedback. We're thrilled that you found our property beautiful, the staff friendly, and the breakfast awesome. We apologize for the inconvenience caused by the nearby construction. We appreciate your understanding and recommendation. We hope to welcome you back for an even more enjoyable stay in the future.Andy KunzGeneral Manager

10/10 Excellent

Mariam al

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 2 nights in May 2023
Response from Andy Kunz on 15 Jun,2023
Dear Mariam,Thanks for your review. We are glad you loved it.Sincerely,Andy KunzGeneral Manager

6/10 Okay

Wilson

Stayed 5 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay with our 1.5 year old. Unexpected room upgrade, ever welcoming staff, awesome food. Weather was a downer but didn’t dampen our experience there.
Stayed 3 nights in May 2023
Response from Andy Kunz on 15 Jun,2023
Dear Valued Guest,Thanks for sharing. We are glad you had a great stay despite the weather not cooperating. You will have to come back. We look forward to it.Best regards,Andy KunzGeneral Manager

10/10 Excellent

William

Stayed 2 nights in May 2023

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay, the staff were incredibly helpful every moment at our trip. We stayed in a room with balcony but no pool, which may have been worth the splurge! Even without the private pool, we enjoyed the well equipped spa and larger swimming pool which were very quiet this time of year. Thank you for a great stay!
Stayed 3 nights in Apr 2023
Response from GM COMO Point Yamu on 19 May,2023
Thank you Anna

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at Como Point. Dao was so helpful in setting up a private driver to see all of the places I wanted to see in that area. The staff was always pleasant and more then willing to go the extra mile to make sure my stay was exceedingly pleasant.
Stayed 5 nights in Apr 2023
Response from Expedia on 24 Apr,2023
Dear Barbara,Thank you for sharing your comments. We are delighted you had a pleasant stay.Best regards,Andy KunzGeneral Manager

10/10 Excellent

Cathy Che Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from GM COMO Point Yamu on 19 May,2023
Thank you Cathy Che Ka

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from GM COMO Point Yamu on 19 May,2023
Thank you Kevin