Shangri-La Hotels and Resorts, Pengerang hotels

"Got welcome drinks, free upgrade of room types, just pillow smelly and request for change, breakfast so so but staff give us priority because we have 2 small children , swimming pool a bit small, location is good , walking distance to desaru adventure water park, service super good."

"Excellent experience. "

"Hotel staff were kind enough to help me jumpstart my car when the battery went flat."

"Excellent hotel. Staff all very helpful, from Security, to courtesy bus drivers, reception and particularly breakfast. Amia at Roti and Egg Station was always smiling and helpful."

"good"

"Friendly and very helpful staff, great location for a peaceful and relaxing stay "

"The rooms can be better. Other than that, the service, environment and overall stay & experience is great 👍. Very much kids friendly."

"Average in overall . "

"Room is big with nive view but bed is hard. Breakfast selection is nice."