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Reviews of Nautica Residences Fremantle

4 out of 5
Nautica Residences Fremantle
1 Silas Street, East Fremantle, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 129 reviews" "
Rating 8 - Good. 49 out of 129 reviews" "
Rating 6 - Okay. 10 out of 129 reviews" "
Rating 4 - Poor. 2 out of 129 reviews" "
Rating 2 - Terrible. 2 out of 129 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, spacious rooms with excellent dining within walking distance.
Stayed 1 night in Mar 2024
Response from BDM on 21 Mar,2024
Hi PaulaGreat to hear you found the property lovely, clean with in-house restaurant access.Thank you for your review.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from BDM on 21 Mar,2024
Thanks Neil for staying at Nautica Residences Fremantle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from BDM on 26 Jan,2024
Thank you for the highly rated review.

10/10 Excellent

Keryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We really enjoyed our stay.
Stayed 2 nights in Jan 2024
Response from BDM on 26 Jan,2024
HI Keryn,The Nautica Residence team are delighted to hear you enjoyed your recent stay with us.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Great hotel with all the home comforts you require, just 5 stops to east Perth. Just 4 further stops for supermarkets. Only 2 floors let but not an issue unless you have a lift phobia. Great bars a walk down to the river.
Stayed 9 nights in Jan 2024
Response from BDM on 26 Jan,2024
HI Raymond,Thank you for your positive feedback regarding Nautica Fremantle's locality. the team look forward to welcoming you back sometime soon.

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed room and loved the secure parking, convenient location to explore Fremantle
Stayed 2 nights in Oct 2023
Response from BDM on 31 Oct,2023
Hi Anne,Thank you for taking the time to provide feedback following your recent, stay. It is nice to hear you loved the secure parking and convenient location. We look forward to accommodating you again in the near future.

10/10 Excellent

Heidi, Cranbourne North

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We’ll appointed apartment with kitchen, full size fridge & comfy couch for watching TV
Stayed 4 nights in Sep 2023
Response from BDM on 19 Sept,2023
Hi Heidi,Thank you for staying at Nautica Residences Fremantle, the team appreciate your positive review regarding our facilities. We looking forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Apr 2023
Response from BDM on 3 Aug,2023
The team at Seashells Fremantle appreciate you knowing you had a great stay, and thank you for the highly rated review.

10/10 Excellent

Bree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so lovely. The apartment was presented beautifully and it felt like a home away from home!
Stayed 2 nights in Jun 2023
Response from Nautica Team on 4 Jul,2023
Thank you for your wonderful feedback. We are glad to hear you enjoyed your stay with us. We hope to host you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our one night stay in a studio apartment. Our room was very well equipped, clean and comfortable. This apartment would be an ideal base for a longer stay, having it's own laundry and kitchen facilities. The location is walking distance to many places of interest, as well as restaurants, cafes and bars. We would happily stay here again and highly recommend Nautica Residences.
Stayed 1 night in Jun 2023
Response from Shakil on 6 Jul,2023
Dear Guest,Thank you for taking time and review our property/Service.We Forword to welcoming you next time. Regards Nautica team

6/10 Okay

beryl Ann

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
At first sight excellent, however no power at all for fridge tv Wi-Fi only lights. No one seemed to know how to rectify. Several calls later and a manager in reception telling my husband he had been in our room they had not but my husband found a fuse box outside of the room and reset it. The last day no hot water
Stayed 7 nights in Apr 2023

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 5 nights in Apr 2023
Response from Nautica Team on 26 Apr,2023
Thank you for choosing Nautica residences, your positive feedback is highly value to our business. We are looking forward to having you staying with us again.

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A clean, very comfortable and conveniently located apartment.
Stayed 3 nights in Mar 2023
Response from Nautica Residences on 27 Mar,2023
Thank you for taking the time to review us. We hope to welcome you back soon.

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
-
Stayed 2 nights in Mar 2023
Response from Nautica Residences on 27 Mar,2023
Thank you for your review. We hope to welcome you back soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Nautica Residences on 27 Mar,2023
Thank you for taking the time to leave us a review. We hope to see welcome you back in the future.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to transport and very comfortable rooms
Stayed 2 nights in Mar 2023
Response from Nautica Residences on 27 Mar,2023
Thank you for your great review. We help to welcome you back soon.

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Feb 2023
Response from Nautica Team on 16 Feb,2023
Thank you to take our property as your choice of accommodation and your positive feedback is greatly appreciated.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, convenient and comfortable. The apartment suffers a little from road noise during the day if the verandah door is open, but at night this disappears so no real problem. An interesting walk down to Freemantle along the Swan.
Stayed 2 nights in Jan 2023

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary apartment
Excellent contemporary apartment in a great location. We had an issue with being blocked from wifi but were assured that this is now fixed. It had a nice oven but no trays or ovenware. The shop across the road is now closed so nearest groceries are a 20 min walk. The bar on the roof was buzzing and very convenient
Stayed 4 nights in Jan 2023

10/10 Excellent

Amelia

10/10 Excellent

Andrew Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Roslyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2022
Response from Reception on 31 Aug,2022
Thanks for your review Roslyn, glad to hear you had a great stay.

10/10 Excellent

Gweneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

jeffrey

Stayed 4 nights in Apr 2022

8/10 Good

Roslyn

Stayed 3 nights in Mar 2022

8/10 Good

Bernadette

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and Comfy in East Freo
Great location, neat apartment with a spacious balcony and even a water view. Be sure to read the instructions as we misunderstood how the air-conditioning worked ( our fault) Comfy bed. Downside is the TV is fixed opposite the sofa ( also comfy) so you can't really veg out in bed and watch it. Good options in walking distance for coffee and food.
Stayed 1 night in Feb 2022
Response from Nautica Team on 4 Mar,2022
Thanks for your review Bernadette, glad to hear you found the apartment comfortable. We hope to welcome you back soon. Regards, Nautica Team

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Lovely relaxing couple of days away. Just what we both needed after a busy few months.
Stayed 2 nights in Feb 2022
Response from Nautica Team on 4 Mar,2022
So happy to hear you had a relaxing stay. Thanks for taking the time to review us.

8/10 Good

Nancy

Stayed 3 nights in Jan 2022
Response from Nautica on 9 Mar,2022
Thanks for your review.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very clean, bed was super comfy!
Stayed 1 night in Dec 2021

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Thanks for having me - great location, safe and everything I needed
Stayed 6 nights in Nov 2021

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with good coffee, shops and restaurants within walking distance. Also a rooftop bar!
Stayed 2 nights in Sep 2021
Response from Ben on 13 Sept,2021
Hi Robert, Glade you enjoyed your stay will us and loved the location. Sweetwater's Roof top bar is a great spot quick drink. Look forward to welcoming you back soon.

8/10 Good

Garry

Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities
Apartments didn’t appear to be well cleaned between visitors. Rooms small and didn’t appear to be as advertised. Overall very disappointing
Stayed 2 nights in May 2021
Response from Seashells Team on 25 May,2021
Dear Guest Thank you for taking the time to share your experience with us. We appreciate your comments as we strive to constantly improve our processes. Your comments will be tabled at the next DH meeting. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for me close to Family and all required amenities
Stayed 1 night in May 2021
Response from Seashells Team on 14 May,2021
Dear Guest Thank you for your review, very glad to be of service

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No complaints. Everything was more than expectations.
Stayed 2 nights in Apr 2021
Response from Seashells Team on 13 Apr,2021
Thank you for your kind comments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The room was well appointed, very clean and modern
Stayed 1 night in Mar 2021
Response from Seashells Team on 13 Apr,2021
Thank you for your review

6/10 Okay

Jasmine

Travelled with family
Liked: Property conditions & facilities, room comfort
Good Location and well equipped Room
Good location and Room was well equipped and comfortable. However the Balcony full was very dirty. There was a plastic bottle full of cigarette butts behind the Air Cond unit and empty milk container behind the Microwave
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great location.....wonderful little get away!
Stayed 2 nights in Feb 2021
Response from Seashells Team on 13 Apr,2021
Thank you for your comments

8/10 Good

Terence

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Old mattress
Convenient location. Only complain it’s one of the worse hotel mattress we have slept on. Long overdue for upgrade.
Stayed 1 night in Jan 2021
Response from Seashells Team on 2 Feb,2021
Dear Guest Thank you for taking the time to share your experience with us.Your comments will be tabled at our next meeting to see what can be done to resolve this issue

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2nd stay and will definitely stay again
Apartment layout was great. Some road noise with door open (but we knew that would be the case), minimal other noise. Nice view to river from balcony. Reception and housekeeping staff friendly and helpful. Location great, close to dining options, river and public transport. After hours check in well documented.
Stayed 7 nights in Dec 2020
Response from Jesse on 24 Dec,2020
Thank you for taking the time to share your comments. We look forward to welcoming you back and would like to take this opportunity to wish you a very Merry Christmas and Happy New Year Kind regards,Seashells Fremantle Team

8/10 Good

Athol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay with a food market and coffee places across the street and restaurant above. Loved our laundry and cooking facilities as well as the view and quiet. Close to the sea and freemantle centre. Fabulous
Stayed 4 nights in Jul 2020
Response from Jesse on 29 Jul,2020
Thank you so much for your wonderful review. The team & I are extremely happy that you enjoyed the Apartment and East Fremantle in particular Kind regards Seashells Fremantle

10/10 Excellent

Tanya

Liked: Room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Debbie, Australia

Business traveller
Liked: Cleanliness
Simple Service Spotless clean room Quiet Safe parking Clear instructions Easy out of hours check in/out
Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
No room
Booked and prepaid on hotels.com, when I turned up there wasn't a room for me.
Stayed 1 night in Mar 2020
Response from Seashells team on 2 Apr,2020
We sincerely apologise to you for your recent experience and would like to assure you that this came as a surprise that we were't able to proide the service . Our processes have been reviewed and revised.Thank you for taking the time to share your comments with us

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with indoor parking good system for late night check in
Stayed 6 nights in Mar 2020
Response from seashells team on 25 Mar,2020
Thank you for your kind comments and we are glad you enjoyed your stay

6/10 Okay

Verified traveller

Disliked: Cleanliness
Nice building and super easy parking but our room smelled damp and was very dirty. Hair on bathroom floor pushed behind door and food all down the waste bin. Disappointing.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020