Dear Georgette,Thank you for your review. Naturally, I was disappointed to learn of your experience during your recent stay at Wonil Hotel, which does not meet the exceptional standards we aspire to. The issues you have mentioned certainly do not meet the high standards we are renowned for and I have shared this feedback with our wider team. We look forward to an opportunity to welcome you back for a more enjoyable stay in the future. I would like to know more about your experience, kindly email us with your complete feedback to ensure we take care of you on your next visit.Regards,

Dear Aidan,Thank you for choosing to stay at Wonil Hotel and for your excellent review.I was so pleased to hear that your recent stay was so positive and that you enjoyed hotel location adn staff service, and I will be sure to share your kind words with the team.I hope we have the chance to welcome you back again soon.Regards,Team Wonil.

Dear Darsha,Thank you for your constructive feedback, water bottles we provide can be refill from the water station in F&B area. We apologise if this was not up to your expectationsWe look forward to welcome you again to offer you true wonil experience.

Dear Douglas,Thank you for your positive feedback, we are glad that you enjoyed the true wonil experience and enjoyed our service.We look forward to welcome you again.

Hi Kim,Thank you for your great review. We look forward to welcome you again.

Dear Michele,Thank you for taking the time to provide valued feedback following your recent stay at Wonil Hotels Perth.Guest experience is truly at the very heart of all we do, as such, I am disappointed to learn that your arrival experience fell short,to secure a car park we encourage our guests to book the car parking in advance. I am glad to read that this did not detract too much from what was otherwise an extraordinary stay with us and we look forward to welcoming you back to Wonil in the near future.Best regards,Team Wonil Perth

Thank you so much for staying with us Belinda and for your feedback. We are delighted to know you enjoyed our customer serviceWe look forward to your next stay here with us at Wonil Perth . Kind Regards, Sumit Yadav Assistant Manager.

Dear Phillip,Thank you for choosing to stay at Wonil Hotel and for your excellent review.I was so pleased to hear that your recent stay was so positive.I hope we have the chance to welcome you back again soon.Regards,

Dear Heather,Thank you for your positive feedback on your recent stay with us.We look very much forward in welcoming you back to Wonil Perth.

Dear Mark,We do apologize for the unpleasant experience you had with us. We strive to ensure our guest are satisfied with the services provided by us.We look forward in hosting your future stay with us.

Dear Sam,Thank you for the positive feedback. We look forward in hosting your future stay with usKind Regards

Dear Damon,Thank you for your feedback. We do apologize if we fell short in our service and continuously strive to improve. We look forward in welcoming you back to Wonil Hotel Perth in the near future.

Dear Sarah,Thank you for your feedback. We do apologize if we fell short in our service and continuously strive to improve. We look forward in welcoming you back to Wonil Hotel Perth in the near future.

Dear Dennis,Thank your for your kind feedback and we are delighted that you had a wonderful stay with us. We will share the feedback with the team and strive to deliver consistent service to our guests.

Dear Fred,Thank you for your great feedback and looking forward to have you again with us soon.

Hi Mary,Thank you for your positive review, we are glad that you enjoyed your time with us.Kind regards,

Dear Mikaela,Thank you for choosing to stay at Wonil Hotel and for your excellent review.I was so pleased to hear that your recent stay was so positive and that you enjoyed service of our staff, and I will be sure to share your kind words with the team. I hope we have the chance to welcome you back again soon.Warm Regards,

Hi David,Thank you for your positive feedback, we are glad that you enjoyed your stay with us.

Hi Braine,Thank you for your positive feedback.

Hi Brad,It is great to hear such positive feedback which motivate us to keep providing the excellent service to our valuable guests. We are looking forward to welcome you again.

Thank you for choosing to stay at Wonil Hotel and for your excellent review.I was so pleased to hear that your recent stay was so positive.I hope we have the chance to welcome you back again soon.

Hi Zoe,Thank you for choosing to stay with us and leaving a positive review.

Hi Alan,Thank you for your feedback, as we had advised to all of our valuable guests about not being operational for one night due to official opening of the hotel.

Hi Marcel,Thank you for your great review, we are glad that you had a great time with us.

Hi Debora,Thank you so much for your excellent feedback.We wish to have you stay with us again.

Hi Catherine,Thank you for your positive feedback which always help us to go above and beyond guest expectations.Warm regards,

Hi Michelle,Thank you for your feedback, as it is stated in Expedia T&C's about carrying a physical photo ID and a credit card at check in for the safety of the guest as well as safety of our staff, we do not accept any payment over the phone for the safety reasons for both parties.

Dear Andrew,Thank you for leaving such a great review for us.

Dear Susan,We very much appreciate your feedback, it's always a pleasure to get such positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Seul,We very much appreciate your review, it's always a pleasure to receive great review. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Hi Anthony,Thank you for taking a timeout and leaving a positive review, we are glad that you enjoyed your time with us.We are looking forward to having you again with us.

Hi John,Thank you for your positive feedback, we are glad you enjoyed the convenience of our gorgeous property. Hope to have you soon with us again.

Hi Judi,Thank you for the feedback, we are glad that you enjoyed your stay with us.

Hi Miyuki,Thank you for taking time out and leaving such a great review for us which motivate us to go above and beyond guests expectations.Hope to have you again with us soon.

Dear Brian,Thank you for taking time to review your stay.We are glad to hear that you enjoyed your stay with us.We hope to see you again in the future.Kind regards,Team Wonil.

Dear Deirdre,Thank you for taking time to review you stay.We are glad to hear that you enjoyed your stay. I cannot wait to share your feedback with the guest.We look forward to seeing you again with your family.Kind regards,Team Wonil.

Hi Zelman,Thank you for taking time out & leaving such a great review, we will make sure that your next visit will be as flawless as this one.

Dear Sherlynn,Thank you for taking time to review your stay.We are glad to hear that you enjoyed your stay. Reviews like yours motivates us and makes us proud to be in hospitality business. Your comments will be shared with the team.We wish to see you again soon in the future.Warm regards,Team Wonil.

Hi Kerrillee,Thank you for your great feedback, we are glad that you enjoyed your stay with us.

Dear Nick and Rick,Thank you for taking time to review your stay.We are glad to hear that you enjoyed your stay with us. I will make sure your comments are shared with the team.In regards to the car parking, we have very limited car parking spaces, 8 to be exact, and they get taken away very quickly. we apologise for the inconvenience caused due to this. You can always book car parking right after you make a reservation with us, and we can add it on your booking, but subject to availability.We look forward to seeing you again.Warm regards,Team Wonil.

Dear Geoff,Thank you for taking time to review your stay.We are glad to hear that you enjoyed your stay with us. We will share the compliments with the team.We look forward to seeing you in the future soon.Warm regards,Team Wonil.

Hi Wai,Thank you for taking time to review your stay.We are glad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,Team Wonil.

Hi Joyce,Thank you for your feedback, we are glad that you enjoyed your stay, hope to see you soon again with us.

Dear Bec,Thank you for taking time to review you stay with us.We are glad to know that you enjoyed your stay with us. We look forward to welcoming back you soon.Kind regards,Team Wonil.

Dear Michael,Thank you for taking time to review your stay.WOW!!!! We are glad as a team that you enjoyed your stay with us and also liked our hospitality. We look forward to welcoming you back soon.Warm regards,Team Wonil.

Thank you for your feedback, we will consider your feedback regarding early breakfast, as we are a new hotel so signage will be done soon, we do provide extra pillows in the room and if you need any assistance during your stay our friendly reception team operates 24/7

Thank you for your great feedback and we hope to see you again at our property.

Hi Lionel,Thank you for your feedback as this is a great opportunity for us to improve, accept our sincere apologies for the early morning broken lift which was immediately fixed with in 2 hours.I hope you enjoyed the rest of our hospitality.

Dear Annastacia,We appreciate your comments regarding your stay at The Wonil hotel handwritten collection Perth.It's always a pleasure to receive positive feedback and i will share your comments with the team. I am sure this feedback will serve as an encouragement as we strive to continuously improve the quality of service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.