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"Rooms were very nice. I especially enjoyed the size of room 611. So spacious! The free refreshment room near the lobby is a nice touch. Although I did not have access on my last three days. Staff is very courteous, particularly the front door staff. 18日間お世話になりました。有り難うございました。"

"Hotel is conveniently located in the train station! Hotel staff was friendly and helpful. "

"The staff were all friendly and helpful, stored our luggage before check-in and after check-out, rooms had extras that came in handy, great location for train access "

"Lovely and very clean hotel! The staff were extremely respectful and courteous throughout our stay. We appreciated the breakfast options — both the French set menu and the buffet were excellent. My family also loved the convenient location, close to Kyoto Station, shopping malls, and popular tourist attractions. I asked the concierge to help me find a taxi at 5:30 a.m. to Ninenzaka, and they arranged it in less than 10 minutes. The staff even made sure it was the right taxi for me. We will definitely stay here again on our next trip to Kyoto and will happily recommend this hotel to our friends."

"Staff was extremely helpful. We had an issue with out room but they have accomadated us immediately. Overall amazing experience."