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"Do not let the photos online decieve you, while the room was nice and pretty accurate to the images online, the area where the rooms are is looks absolutely nothing like the photos. Less like a resort and more like a motel trying to be a resort."

"Very nice resort, great amenities. Shuttle to parks, Starbucks in the hotel Enjoyed it until the last night when a tidal wave of teens came in and you know the rest. Non-stop ruckus. Overall, very satisfied with my stay!"

"Awful"

"The staff was hit and miss. When we arrived, we had a ton of bags and had our dog in tow and no one offered to assist with our bags. It was quite hectic to unload everything and then park the car. Upon checkin, the lady did not offer any info on the property, nothing about the shuttle, nothing about restaurants on property or breakfast times. Once we got to our room, which was supposed to be a universal studios view, it was disappointing that it wasn’t really a universal studios view. It was a side view. Our room faced an apartment building. I figured it was a mistake and went back to the desk and they said they don’t really have a view even though they charge extra for a view. It’s really a side view. Outside of the view, the room was nice. No microwave. 2 complimentary bottles of water. The elevators are super slow. Overall, I would stay again, as the location was perfect for universal."

"Nice and clean and ready early. Also a great view"

"Very good I’d love to stay there I want to go back there again. "

"The gym has enough equipment "

"Elevator out of order. Charge $12 per person for a continental breakfast. Basically a Motel 6. "

"Great time!"