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"Great time relaxing at the pool with the games, bar, and relaxing music. The shuttle busses to the theme parks were a huge benefit, along with early park entry as a Universal hotel guest."

"The room was clean and the staff was great."

"please clean room better and air way. AC is full of dust. Breakfast was good"

"Staff was friendly and the room was nice, clean with comfortable beds. "

"The rooms and building look nothing like pictured. The bathrooms are gross and outdated. When we arrived there was hair in the sink and stains on the towels. The area by the elevators smelled like weed and it overall looked terrible. The pillows were the worst I’ve ever seen and the bedding was not comfy. "

"Got an apartment with kitchen and laundry. Nice big bathroom, living room with sofa bed. Excellent location next to universal. Ample parking. Decent pool. All in all a smooth clean experience. And great value for money."

"Wasn't that clean. The breakfast is a joke"

"The great part about our stay was that we stayed in building 6, which was away from both the pool areas. The breakfast buffet was ok but it was the same thing every single day. They did not switch anything up and the eggs were always so runny. "

"We didn’t book a room with breakfast but we ate dinner at the rooftop restaurant and it was delicious. The pool level /rooftop offers a wide view with the iconic landmarks of the city, a gentle breeze, good DJ, reasonable prices, authentic food, and amazingly friendly staff. The whole hotel gave us a welcoming vibe with its bright airy lobby, helpful staff, cleanliness and modern decor. The room was spacious, comfortable, well-equipped with a large TV and outlets to charge devices, lots of fresh towels, and a coffee station. No carpet flooring which made us more confident that it’s clean. The location is great, easy access to highways yet it is on a quaint little circle. We enjoyed our stay and would come back when we travel to Orlando again. "