Find Luxury Hotels in Southwest Orlando

"The room was clean but really old and overall pretty gross. TV had a big weird bright spot in the middle, super distracting. Shower was leaky and mildewy. Blinds didn’t close properly. We were not in the renovated area as advertised on Expedia so that was disappointing. The garden was mostly dead, I don’t think any landscaping maintenance has been done in years. Life guards were really unfriendly. Water slides were fun. "

"Top of the scale from pulling up to the Valet/Bellman. To the front desk, where all of are questions were well answered. All staff we come across was Extremely nice and professional. Tim the Valet and Sam at the front desk help us tremendously. The food at The Palm was incredible. Amanda, our server was all around perfection! From explaining the menu and what to expect from what we order and very professional. Amanda was very nice and respectful with us. Myself my wife and our 14yr old daughter. This was a short 2 day stay. We definitely will return for a longer stay! the stay was Amazing!!! Scott"

"The staff were very professional and friendly. The room was dates and the windows were dirty."

"Beautiful hotel, The hotel staff was very accommodating. They gave us adjoining rooms which came in very handy. The kids loved the pool and other games there. The proximity to the parks is great. Unlimited express was a nice perk. "

"We have a very good experience with the hotel , very clean and the staff very friendly and helpful, they are very fast responding to your request the only thing no coffee in the room and the breakfast is pricey for what they provide. Overall it’s very good, highly recommended, very close to a lot shopping and restaurants and the very important very close to universal studios and airport. Thank you "

"Great place. Will stay there again "

"Not great, room was really dirty and so was the bathroom. System is always down as well. "

"Nice having security everywhere. Clean place. "

"Awesome place kids lived the slide "