Westgate Resorts, Southwest Orlando hotels

"Really friendly and convenient "

"Love it I celebrate my daughters birthday no complain the only thing food is really expensive inside the hotel "

"I just want to thank you for the great experience that me and my daughters had, we were very pleased with the help that we got from the gentlemen at the front desk, he help me check in at 8:30 AM on 06/28/2025 even though our room was not ready until the afternoon, but he did that for us in order to get the shuttle for Universal Studios, he was the same gentleman that helped me check out next morning and with a big smile saying thank you for staying with us, will are glad we stay there and it will be a pleasure to return again and recommend this hotel for my family and friends. "

"We enjoyed our time, the accessibility to the park as well as relaxing poolside!"

"Walkable to Universal. Shuttles nice, but didn't run often or early enough. One time posted was incorrect. Excellent breakfast. Relaxing pool and lounge area. "

"Convenient transportation to Universal Parks and excellent costumer service at restaurants and concierge. "

"Ms Rosa and Katherine were very friendly and welcoming. I like that its convenient right there next to I-4,clean rooms, nice tub where you could take a bubble bath almost like a garden tub and it came with Dove soap shampoo conditioner and body wash gel so it was nice. Only real issue was the mini fridge and they brought another one immediately late at 1030p which usually you would have to wait next day somewhere else. Also nice they keep people from living there long-term. Breakfast is pretty good and with alot of variety. Definitely will stay again because the prices very affordable compared to same quality hotels."

"I would stay again "

"It is a beautiful property with excellent customer service and wonderful amenities. From the moment we arrived, the staff went above and beyond to serve us. I hate not remembering the name of the young man at the front desk because I intended to highlight him. However, I plan on returning and I will make sure to get his name on my next visit. The restaurant staff were also wonderful and the service provided was excellent. I can honestly say the same for the pool staff, regardless of the draining heat, he kept a smile on his face and was very attentive. I will come back and recommend this wonderful hotel. "