"The property deserves some upgrades to stay up with time, and the in room amenities could have been improved to match of those with similar price and ranking"
"The property deserves some upgrades to stay up with time, and the in room amenities could have been improved to match of those with similar price and ranking"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.
Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.
The service staff was not fluent in English. When I tried to find out about their current promotion shown at the counter, they were not able to assist. The location is good though.
The service staff was not fluent in English. When I tried to find out about their current promotion shown at the counter, they were not able to assist. The location is good though.
Calvin
Reviewed November 29, 2022Reviewed November 29, 2022
My husband and I make 4 to 5 trips to KL each year and each time we stayed at One World. With exception for an earlier trip this year, my office booked me at their sister hotel also located within One Utama. Their F&B is the best and hospitality is excellent.
My husband and I make 4 to 5 trips to KL each year and each time we stayed at One World. With exception for an earlier trip this year, my office booked me at their sister hotel also located within One Utama. Their F&B is the best and hospitality is excellent.
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Noor Rita
Reviewed November 12, 2023Reviewed November 12, 2023
This hotel features a futuristic concept and has very beautiful skyline views of KL, including the Petronas Twin Towers and Merdeka 118. I had a very memorable and comfortable stay, and really appreciated the free suite upgrade. The hotel has a convenient central location, just a walking distance to shopping malls such as Suria KLCC.
This hotel features a futuristic concept and has very beautiful skyline views of KL, including the Petronas Twin Towers and Merdeka 118. I had a very memorable and comfortable stay, and really appreciated the free suite upgrade. The hotel has a convenient central location, just a walking distance to shopping malls such as Suria KLCC.
Zhi Yan
Reviewed September 12, 2025Reviewed September 12, 2025
Our stay as a family of 3 was excellent. The options given to choose the bed type wasn’t sufficient when we had chosen 2 adults & 1 child below 12. End up, my wife and I squeezed into one double bed, and child on the other. The bed and pillow were comfortable. However to win the public over, it will always be nice to have one soft & one firm pillow per bed.
There is no mirror inside the room other than inside the toilet. So if 1 person is in the shower, another outside can’t get ready, esp for...
Our stay as a family of 3 was excellent. The options given to choose the bed type wasn’t sufficient when we had chosen 2 adults & 1 child below 12. End up, my wife and I squeezed into one double bed, and child on the other. The bed and pillow were comfortable. However to win the public over, it will always be nice to have one soft & one firm pillow per bed.
There is no mirror inside the room other than inside the toilet. So if 1 person is in the shower, another outside can’t get ready, esp for...
Anonymous traveller
Reviewed December 2, 2023Reviewed December 2, 2023
Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers.
Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping.
The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...
Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers.
Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping.
The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...
SUZHEN
Reviewed February 1, 2024Reviewed February 1, 2024
Location walkable from the famous China Town Petaling Street where street foods are abundance and lots of hidden pubs to explore during the night nearby.
Location walkable from the famous China Town Petaling Street where street foods are abundance and lots of hidden pubs to explore during the night nearby.
Cw
Reviewed January 31, 2023Reviewed January 31, 2023
Amazing hotel stay! My group of 8 really enjoyed the stay and will definitely stay at the same hotel in future! Super convenient with everything within walking distance. Stayed for 3 nights and did not even managed to walk the whole area! I love the ecofriendly the hotel is with filtered tap in the room so we don't need to waste plastic bottles! Highly recommend this hotel!
Amazing hotel stay! My group of 8 really enjoyed the stay and will definitely stay at the same hotel in future! Super convenient with everything within walking distance. Stayed for 3 nights and did not even managed to walk the whole area! I love the ecofriendly the hotel is with filtered tap in the room so we don't need to waste plastic bottles! Highly recommend this hotel!
Jolene
Reviewed December 28, 2022Reviewed December 28, 2022