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Hotel Hacienda

Photo gallery for Hotel Hacienda

Acapulco Suite | Terrace/patio
Front of property
Desk, soundproofing, free WiFi, bed sheets
Acapulco Suite | Living area | TV

Overview of Hotel Hacienda

Hotel Hacienda

3.0 star property

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
179 Cleveland Street, Redfern, NSW, 2016

Explore the area

  • Popular LocationUniversity of Sydney7 min walk
  • Popular LocationCapitol Theatre17 min walk
  • Popular LocationInternational Convention Centre Sydney5 min drive
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)20 min drive

Room options

About this area


Hotel Hacienda is located in Redfern, a neighbourhood in Sydney, and is in the suburbs and near a metro station. The area's natural beauty can be seen at Bondi Beach and Manly Beach, while SEA LIFE Sydney Aquarium and Taronga Zoo are popular area attractions. Powerhouse Museum and Australian Museum are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • University of Sydney - 7 min walk
  • Capitol Theatre - 17 min walk
  • World Square Shopping Centre - 17 min walk
  • International Convention Centre Sydney - 5 min drive
  • Sydney Town Hall - 5 min drive

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 20 min drive


  • Wild Flour Cafe - 3 min walk
  • The Dock - 6 min walk
  • Moya's Juniper Lounge - 5 min walk
  • Brews Brothers Coffee & Tea Co. - 7 min walk
  • Henry Lee's - 2 min walk

About this property

Hotel Hacienda

3-star hotel near Circular Quay
Close to University of Sydney, Hotel Hacienda has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge), a lift and a vending machine
  • Luggage storage, tour/ticket information and outdoor furniture
  • Smoke-free property and concierge services
  • Guest reviews speak highly of the overall value and location
Room features
All 64 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other amenities include:
  • TVs with digital channels
  • Housekeeping and desks


Chinese (Mandarin), English, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (AUD 25.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Family friendly

  • Soundproofed rooms


  • Lift
  • Vending machine

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance


  • Outdoor furniture


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets


  • Hairdryer (on request)
  • Hydromassage showerhead
  • Shower
  • Towels


  • Digital channels
  • TV


  • Desk
  • Soundproofing

Similar properties



Check-in from 2 PM - 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Minimum check-in age - 18


Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Secured self-parking fee: AUD 25.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Cleaning/housekeeping/linen fee: AUD 30 per day
  • Credit card charges are subject to a surcharge of 1.98 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Frequently asked questions

Is Hotel Hacienda pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Hacienda?

As of 5 Jun,2023, prices found for a 1-night stay for 2 adults at Hotel Hacienda on 6 Jun,2023 start from S$97.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hacienda?

Self-parking is available for AUD 25.00 per night. Limited spots are available.

What time is check-in at Hotel Hacienda?

Check-in is from 2 PM - 10:00 PM. Early check-in is available for a fee of AUD 25 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Hacienda?

Checkout is at 11:00 AM. Late checkout is available for AUD 25 (subject to availability).

Where is Hotel Hacienda located?

Located in Redfern, this hotel is within 2 miles (3 km) of University of Sydney, International Convention Centre Sydney and Hyde Park. Sydney Town Hall and Sydney Tower are also within 2 miles (3 km). Redfern Station is 6 minutes by foot and Sydney Redfern Station is 5 minutes.


Rating 10 - Excellent. 160 out of 1000 reviews" "
" "10 - Excellent 16%
Rating 8 - Good. 342 out of 1000 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 304 out of 1000 reviews" "
" "6 - Okay 30%
Rating 4 - Poor. 116 out of 1000 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 78 out of 1000 reviews" "
" "2 - Terrible 8%




Staff & service




Property conditions & facilities




10/10 Excellent

Jacqueline, Pennant Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was perfect- 2 bedrooms, lots of space, clean. Had everything we needed to make our week long stay comfortable. Staff was friendly and the Mexican restaurant attached was great.
Stayed 5 nights in May 2023

6/10 Okay


Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice and accomodating. Room was nice and clean, small but really neat. The room was missing a bit of fesh air with such a small window. There was some sort of contruction on with a drill which was annoying because we were not told about it. We didnt stay overnight as we only needed it for the day but the nap we needed was out of the cards. Would've been nice to get a heads up. Overall the hotel didnt have many amenities including no drinking water in the room. But the staff was lovely and the room was clean.
Stayed 1 night in May 2023

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good option when going to Sydney and with the great option of a safe car parking!
Stayed 1 night in Apr 2023

10/10 Excellent


Stayed 1 night in Mar 2023

4/10 Poor


Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Extremely small room without even a cup for use. If you travel with just a small backpack it is fine. If you travel with a luggage case you have no area to put it. The size of the room is just with a bed and a side table the width of a luggage case and then no more room for you to even stand. There’s nothing for you to use ie no cup no kettle no chair even.
Stayed 2 nights in Mar 2023

6/10 Okay


Stayed 2 nights in Jan 2023

2/10 Terrible


Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat Mexican feeling.. Plain and simple clean accommodation to sleep short stay.. Taco 🌮 Muchachio restaurant in Foyer was absolutely awesome

6/10 Okay


Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is well located. For being located between a main road and the train line I was impressed by how quiet it was. A few little complaints and one big complaint. The power points were incontinently located. The fridge in my room made weird popping noises at all hours of the night. And the big complaint? I booked the room as it was advertised as having a King Bed. It didn't. It had two singles pushed together, and there was a very obvious and uncomfortable ridge where the mattress were pressed together. I know a lot of places do this, but I hate and it and think it is very misleading. Had I known, I would not have booked here.

8/10 Good


Liked: Cleanliness, staff & service