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Reviews of Hotel St Leonards

3.5 out of 5
Hotel St Leonards
196 Pacific Highway, St Leonards, Greenwich, NSW

Reviews

7.2

Good

Rating 10 - Excellent. 39 out of 166 reviews" "
Rating 8 - Good. 64 out of 166 reviews" "
Rating 6 - Okay. 32 out of 166 reviews" "
Rating 4 - Poor. 14 out of 166 reviews" "
Rating 2 - Terrible. 17 out of 166 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, close to the shops. Free breakfast was a nice addition. Simple but pleasant.
Stayed 2 nights in Mar 2024

10/10 Excellent

Weitao

Liked: Cleanliness, staff & service, property conditions & facilities
Had extended three more days staying. The receptionist during the Easter Holiday hours was very nice. Great location for easy commutting to the city.
Stayed 2 nights in Mar 2024

2/10 Terrible

Brooke

Stayed 1 night in Mar 2024

4/10 Poor

Max

Disliked: Staff & service, amenities, property conditions & facilities
On the website it said parking available, upon arrival told that there is only parking available to certain rooms and that it first in best dressed.
Stayed 2 nights in Mar 2024

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very modest room, terrible shower
Stayed 3 nights in Mar 2024

2/10 Terrible

Anil

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Worst
Stayed 2 nights in Mar 2024

6/10 Okay

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hot water in my shower didn’t work, so after already being there one night and most of the next day and and 3 times of advising the staff, my partner, our 5 year old and myself then had to shower in another room just so we could go out for dinner. There is only 10 parking spots for a facility that has 35 rooms, I think that is ridiculous and the back parking is extremely small and difficult to park in. It is very limited in what’s available kitchenette wise

6/10 Okay

Mark

Stayed 2 nights in Feb 2024

10/10 Excellent

kenneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly greeting noisy
Stayed 1 night in Feb 2024

2/10 Terrible

KERRIE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not at all what I expected for the fee I was charged
Stayed 2 nights in Jan 2024

4/10 Poor

Sofie

Business traveller
Disliked: Amenities, property conditions & facilities
The hotel was okay, pretty basic, more of a motel style and doesn’t live up to the claims it makes. My main concern was that the main door to the hotel was left open early during the morning and late at night - I’m actually not sure if it ever closed. Meaning that anyone from the streets could access inside the hotel. Especially as the receptionists were often not in the little shed - plus how would they ever know? The rooms are locked using a standard key making me feel super unsafe, resulting in me putting furniture against the wall overnight and also taking most personal belongings out with me during the day. The rooms were okay but quite outdated, a lot of the furniture was actually broken and the toilet struggled to flush. The fan was also super noisy and the floorboards creaked everytime you took a step. Definitely not newly renovated as it states, or at least in my room. It also states that the rooms are soundproof - can DEFINITELY confirm that they are not and you can hear every phone call, conversation and other unpleasant things from other people’s rooms. Definitely kept me awake most nights. The breakfast was standard and good especially for a quick snack in the morning, and I was happy that the room came with a kettle and fridge. But was a shame that there was no cutlery. Overall, my stay was bearable but I wouldn’t come back nor would I recommend to my friends.
Stayed 4 nights in Jan 2024

6/10 Okay

Ben

Disliked: Cleanliness
Stayed 4 nights in Jan 2024

2/10 Terrible

Joevane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Stayed 1 night in Dec 2023

4/10 Poor

Nataly

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was in the smaller building behind the main building, up narrow, unclean stairs. On the inside of the door to the room the lock, the door chain and door closer were all coming away from the door - secutity was a joke. The carpet was threadbare and filthy. One of the bathroom walls had 3 holes in it, 2 were partially filled. The soap which the previous guests had used was left in the bathroom, and the towels they had used and hung in the closet to dry, because there was nowhere else to hang them, were still there. The curtain was coming off its rails. Parking in the hotel's garage was an extremely tight fit. This was a very dissapointing experience, particularly as the hotel was advertised as recently renovated and cleanliness was so poor.
Stayed 6 nights in Nov 2023

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, with everything you need, close to St Leonards station and shops in Crow's Nest. Easy check-inand checkout. The only minor gripe I had is that the kettle couldn't fit under the tap in the sink.
Stayed 1 night in Nov 2023

6/10 Okay

Shashikanth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a short trip. Felt cramped up in the room. For the room type, very expensive
Stayed 1 night in Nov 2023

8/10 Good

Naatalia

Stayed 1 night in Nov 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was not great. Otherwise great value.
Stayed 1 night in Nov 2023

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to The CBD
Stayed 1 night in Oct 2023

4/10 Poor

Jarred

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The receptionist was lovely and nice on arrival. Unfortunately the parking was extremely limited and near impossible to park, there was also mould throughout the bathroom and the bed bowed which made it difficult to sleep.
Stayed 1 night in Nov 2023

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
A quaint property with basic amenities. Pleasant continental breakfast. Room was clean with fresh towels. Friendly staff. Shower very hard to regulate. No kitchen utensils provided. Parking somewhat difficult. Opening of room door not the best with furniture blocking the door opening. Value for money good.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible for public transport.nice quiet and clean
Stayed 1 night in Oct 2023

8/10 Good

Anto

Liked: Cleanliness
Parking issue
Stayed 2 nights in Sep 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet, very clean, rooms have everything you need. Great find for affordable accommodation in Sydney
Stayed 3 nights in Sep 2023

6/10 Okay

Tessa

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Noisy room and not enough parking available
Stayed 1 night in Oct 2023

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy - staff were good and friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As a budget offering, the hotel was comfortable and clean, and included breakfast. Was just what we needed for our short stay
Stayed 1 night in Sep 2023

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect little find and great value for money. It had a microwave, which was an added bonus I wasn't expecting. A couple of lightbulbs were blown, but other than that, room presentation was excellent, linen and towels good, the room was snug but adequate for a short stay - super convenient to hospital. Reception and check in were excellent, very welcoming and accommodating. Thank you.
Stayed 1 night in Sep 2023

6/10 Okay

Sandrine

Business traveller
Liked: Staff & service
It was a cold night. No extra blanket. Heating was not working. Lights on both bedside tables did not work either...
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the one night we needed to be on the North Side of Sydney!
Stayed 1 night in Aug 2023

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Gayle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spot for hospital
Stayed 1 night in Aug 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
8/10. Low budget, quick access, clean. Thank u.
Stayed 1 night in Jul 2023

8/10 Good

Megan

Stayed 1 night in Aug 2023

8/10 Good

Leona

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Accommodation was close to the North shore hospitals Shower tap was broken, main room light was also not working but room was tidy and clean
Stayed 1 night in Jul 2023

6/10 Okay

Kai-Ti

Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Staff & service
Convenient Reasonable pricing Staff friendly Breakfast good Passing a little loud Air-conditioning unit very loud
Stayed 1 night in Jul 2023

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, staff & service
Suitable for our stay visiting family at RNS Hospital. Clean and warm and well kept. Parking is challenging. Rooms are a little dated/old.
Stayed 1 night in Jul 2023

8/10 Good

Ross

Business traveller
Liked: Cleanliness, staff & service
Sound stay at St Leonards
Good stay here. Basic room and amenities, good location, self contained and parking. Location was perfect for me
Stayed 1 night in Jun 2023

8/10 Good

JAMIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shower pressure wasn't great, but everything else fine!
Stayed 1 night in Jun 2023

10/10 Excellent

Greg

Stayed 1 night in May 2023

10/10 Excellent

JAMIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy, convenient, helpful..... everything we needed!
Stayed 1 night in May 2023

10/10 Excellent

Gay

Stayed 1 night in May 2023

6/10 Okay

helen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy 5 minute walk to the Hospial on flat ground
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2023