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Reviews of ibis budget Enfield

2.5 out of 5
ibis budget Enfield
626-628 Liverpool Road, Strathfield South, NSW

Reviews

7.6

Good

Rating 10 - Excellent. 274 out of 1000 reviews" "
Rating 8 - Good. 372 out of 1000 reviews" "
Rating 6 - Okay. 210 out of 1000 reviews" "
Rating 4 - Poor. 92 out of 1000 reviews" "
Rating 2 - Terrible. 52 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sue

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed here a few times ok for a budget stay. Central to everything.
Stayed 1 night in May 2024
Response from Mohammad on 18 May,2024
Dear Sue, We are delighted to read that you had an excellent stay and found our hotel of good value. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Kind regards,Mohammad Mia- General Manager

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, very clean and comfortable.
Stayed 2 nights in May 2024
Response from Mohammad on 18 May,2024
Dear Belinda, We very much appreciate your comments regarding your stay at the ibis budget Enfield. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad Mia-General Manager

8/10 Good

Ratnarajah, Rhodes

Liked: Cleanliness, staff & service, property conditions & facilities
For the price paid this hotel is good value for money ! Housekeeping is every 2 days but enough . Staff were reasonably friendly ! Should provide an 8/10 for this hotel
Stayed 5 nights in Mar 2024
Response from Mohammad on 2 Apr,2024
Hi Ratnarajah, Thank you very much for your kind words and appreciation. It is always a pleasure to receive positive feedback. I will share your comments with our team. Kind regardsMohammadGeneral Manager

8/10 Good

Catherine, BRIGHTON

Stayed 1 night in Mar 2024

8/10 Good

Ratnarajah, Rhodes

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for price and facilities ! Some rowdy people outside the hotel but not hotel fault
Stayed 1 night in Mar 2024
Response from Mohammad on 29 Mar,2024
Hi Ratnarajah,Thank you for staying with Ibis Budget Enfield. We are glad that the cleanliness of the room to your liking , and found our hotel to be of good value. We appreciate your time and feedback and hope to see you in the near future.

6/10 Okay

Xiangchuan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Generally speaking, it is a good place to stay. The staff was welcoming and she explained everything in detail. The traffic outside the hotel is not too loud to wake you up many times at night. But there are still some improvements: 1. The desk in the room is not clean enough, some back cotton or staff left on it. 2. The old version of the air con makes a loud noise. Luckily we did not need that on overnight. 3. Talking about the temperature in the room, the window may not be sealed properly so that you can still feel the wind coming through it.
Stayed 2 nights in Mar 2024
Response from Mohammad on 29 Mar,2024
Hi Xiangchuan,Thank you for staying with Ibis Budget Enfield. We are glad that to know the staff were able to provide excellent service and found our hotel to be of good value. We appreciate your time and feedback and we will definitely address the problems you have mentioned. We hope to see you in the near future.

8/10 Good

Eassam

Stayed 1 night in Mar 2024
Response from Mohammad on 2 Apr,2024
Dear Eassam, Thanks very much for your rating. We wish to welcome you back soon. Kind Regards, Mohammad - General Manager Ibis Budget Enfield

8/10 Good

Gavin

Business traveller
Liked: Staff & service, property conditions & facilities
M
Stayed 1 night in Mar 2024
Response from Mohammad on 2 Apr,2024
Hi Gavin,Thank you so much for your rating. We wish to see you again.Kind regardsMohammadGeneral Manager

6/10 Okay

Guy

Liked: Cleanliness, staff & service
Staff friendly and bed really comfy, however bathroom all plastic and felt like being in a caravan. Need updating!
Stayed 2 nights in Mar 2024
Response from Mohammad on 2 Apr,2024
Hi Guy,Thank you for your feedback. We always thrive to make our guests happy with the resources we have. Since we are a budget hotel, our bathrooms are brand standard and we keep trying to clean and functional. We wish to see you again in future.

4/10 Poor

Wei-cheng

Disliked: Staff & service
Have problems with late check in and no reply via Emails and Expedia contact.
Stayed 1 night in Mar 2024

4/10 Poor

Hafez

Disliked: Cleanliness, staff & service, property conditions & facilities
h
Stayed 3 nights in Mar 2024

2/10 Terrible

Manpreet

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kali

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Omar

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stairs were wet and i slipped and fell, i have been trying to make a complaint and have not been taken seriously. Im in alot of pain
Stayed 3 nights in Feb 2024

4/10 Poor

Russell

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was cockroaches everywhere through the apartment and the milk was off
Stayed 1 night in Feb 2024

4/10 Poor

Taneesha

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was a mess we had mold in our room and it was so small
Stayed 1 night in Feb 2024

8/10 Good

Haeyeon

Stayed 2 nights in Feb 2024

6/10 Okay

Debbie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Richard

Travelled with family
Disliked: Property conditions & facilities
What didn’t like is the $5 parking fee
Stayed 4 nights in Feb 2024

10/10 Excellent

Karen

Stayed 1 night in Feb 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Electronic card service was down so had to get cash out from nearby ATM which incurred $3 transaction fee. However $5 parking fee was waived which was appreciated but a surprise as parking has previously been free
Stayed 1 night in Feb 2024

6/10 Okay

CHAI CHEUNG

Stayed 1 night in Feb 2024

4/10 Poor

Nguyen, Sugar Land

Disliked: Amenities, property conditions & facilities
Low ceiling structure. No lift. Tiny room. Feel like as if living in a cabin of a cruise ship rather than a hotel. breakfast have no hot food, has only toast and cereal, and a coffee machine. Limited hours of front Desk services. No daily room making, you have to request for a room making.
Stayed 4 nights in Jan 2024

4/10 Poor

Chizuru

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Dec 2023

6/10 Okay

Battogtokh

Close to public transport
Stayed 12 nights in Jan 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for me. Pre-booking, check-in, check-out all worked well. Extra $5 per night parking fee was unexpected, should be included in advertised price.
Stayed 2 nights in Jan 2024

4/10 Poor

Zubair

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
From entrance to room, the way was not clean, smelly, scattered with laundry stuff, etc. As soon as enter in room very bad smell was coming, outside were rubbish bins, not very healthy.
Stayed 1 night in Jan 2024

6/10 Okay

Simon

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff were very understanding and friendly with a need to provide us with anither room due to a current issue. No problem did it without fuss. Accommodating.
Stayed 5 nights in Jan 2024

6/10 Okay

Eunjung

Stayed 3 nights in Jan 2024

6/10 Okay

Michael

Stayed 2 nights in Dec 2023

8/10 Good

Alfred John Anthony Sacal

Liked: Cleanliness, staff & service, amenities
No usb chargers next to bed. Stairwell had water leaking from the storms
Stayed 1 night in Dec 2023

8/10 Good

Dr Shami

Stayed 1 night in Dec 2023

8/10 Good

Gregory

Travelled with partner
Liked: Staff & service
Shower was hot, room was quiet and bed was comfortable. For a budget hotel that's all you want.
Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Dr.Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Fine

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Peggy

Stayed 1 night in Dec 2023

10/10 Excellent

Tsukiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet was little bit smelly . There were a bit of black stains in the shower room. We need some hand towels, too.
Stayed 1 night in Dec 2023

8/10 Good

Harpreet

Liked: Cleanliness, amenities
The ladies (Staff) were more helpful than their other coworkers (Men).
Stayed 2 nights in Dec 2023

2/10 Terrible

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Can’t believe this place gets rated well. The staff member I dealt with was lovely and understanding but otherwise, this place was a write-off. Air-con was noisy and blew huge chunks of dust onto the table and floors, couldn’t change the temperature or fan speed either. Carpets in the rooms were stained, the bedsheets were damp and the new towels were already dirty. The common area carpets were dirty and stained, shared fridge and microwave were disgusting. Front door was said to be locked after 11pm, yet at 12am there were people entering freely. Avoid!
Stayed 2 nights in Nov 2023

4/10 Poor

Joanne

Travelled with family
Disliked: Property conditions & facilities
Had stains on the walls , needs updating
Stayed 1 night in Nov 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & efficient front desk staff, clean room, comfy bed
Stayed 1 night in Nov 2023

10/10 Excellent

Ara Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was convenient for me for the public transport and the place was enough for all the things that I need on my stay
Stayed 2 nights in Nov 2023

4/10 Poor

al

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas and reception worn and dirty. Water closet smells of mold. Door taped together. A/C and t.v. remote taped together. Windows filthy. Cooking smells throughout. Property litter filled. Photos of property on Expedia do not match the reality of property.
Stayed 1 night in Nov 2023

8/10 Good

Prasad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Most of the things were fine according to the cost. However, the AC was not adjustable to the required temperature and fan speed.
Stayed 1 night in Nov 2023

2/10 Terrible

Kitty

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth it considering the price for one night. There’s constant sewage smell in the room, and our carpet on the floor is sticky. Our room was located on the ground floor and the whole room was not sound proof, as we could constantly hear other people slamming the front door all night, and could hear others talking from the car park. No PT nearby except for one bus line. No supermarket nearby, only fast food restaurants and petrol stations available nearby. Would not recommend.
Stayed 2 nights in Nov 2023

8/10 Good

Leah

Stayed 1 night in Nov 2023

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dripping aircon outside the window all night, noisy. Tiny room, not even cups or glasses or cutlery. Old aircon, hard to operate & vary. Won’t ever stay again
Stayed 2 nights in Nov 2023