Park Hyatt Sydney

Photo gallery for Park Hyatt Sydney

Primary image
Outdoor pool, free pool cabanas, pool loungers
Premium bedding, minibar, in-room safe, desk
View from room
Premium bedding, minibar, in-room safe, desk

Overview of Park Hyatt Sydney

Park Hyatt Sydney

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
7 Hickson Road, The Rocks, NSW, 2000

Explore the area

  • Popular LocationOverseas Passenger Terminal3 min walk
  • Popular LocationSydney Harbour Bridge4 min walk
  • Popular LocationSydney Opera House16 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)26 min drive

Choose dates to view prices

About this area

Sydney

Park Hyatt Sydney is located in Sydney Central Business District, a neighbourhood in Sydney, and is near a metro station and on the waterfront. While the natural beauty of Bondi Beach and Manly Beach can be enjoyed by anyone, those looking for an activity can explore Circular Quay. Consider Hordern Pavilion for a night out or Taronga Zoo if you're travelling with kids. Spend some time exploring the area's activities, including golfing, sailing and outlet shopping. Guests love the hotel's location for the sightseeing.

What's nearby

  • Overseas Passenger Terminal - 3 min walk
  • Sydney Harbour Bridge - 4 min walk
  • Australia Square - 12 min walk
  • Sydney Opera House - 16 min walk
  • Luna Park - 12 min drive

Getting around

  • Sydney Circular Quay Station - 9 min walk
  • Wynyard Station - 14 min walk
  • Sydney Airport (SYD) - 26 min drive

About this property

Park Hyatt Sydney

Family-friendly Sydney hotel in Sydney Central Business District, walk to Circular Quay
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Park Hyatt Sydney offers 155 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Park Hyatt has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open selected days.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured valet parking on site (AUD 90 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 45 for adults and AUD 22.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Living Room
  • The Dining Room

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3520 square feet)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower

Entertainment

  • 32-inch LED TV
  • TV channels
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Wednesday and Thursday:
  • Full-service spa
The following facilities are closed on Friday and Saturday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: AUD 45 for adults and AUD 22.50 for children (approximately)
  • Airport shuttle fee: AUD 140 per vehicle (one-way)
  • Valet parking fee: AUD 90 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.95 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Park Sydney
Hyatt Sydney
Park Hyatt Sydney
Park Hyatt Sydney Hotel
Park Hyatt Sydney Hotel The Rocks
Park Hyatt Sydney The Rocks
Park Sydney Hyatt
Sydney Hyatt
Sydney Hyatt Park
Sydney Park Hyatt
Park Hyatt Sydney Hotel Sydney
Park Hyatt Sydney Hotel
Park Hyatt Sydney The Rocks
Park Hyatt Sydney Hotel The Rocks

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 176 out of 223 reviews
5 - Excellent 79%
Rating 4 - Good. 30 out of 223 reviews
4 - Good 13%
Rating 3 - Okay. 8 out of 223 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 223 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 223 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, rooms, and staff.
Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 1 night in Jan 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas stay
I am aware covid is a issue in Sydney. However the communication from the hotel before the stay or even during was poor. There was no mention of the bar and restaurant being closed the whole time due to them being understaff. It was 6pm on the second day when we received a letter to our door that explained they were understaffed and will not have their restaurant or bar open. If we had known prior to our stay or even when checking in, we would have prepared ourselves and book lunches and dinners elsewhere before missing out. The only offering was a simple in-room dining service. The pool upstairs also had a simplified menu and no one around most of the time to even make an order. I understand the hotel is understaffed, however to pay the rate we did was for the full experience which wasn’t available. It was disappointing and unfortunate.
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing qas a problem
Grateful to be able to stay even when Sydney in lockdown, cant wait to stay when out of cobid
Stayed 3 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond brilliant in every way. The location is exceptional and the facilities are world class. So grateful to have stayed in this gorgeous hotel. We'll be back one day.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position with great views. Staff were great. We were made feel very special.
Stayed 3 nights in Mar 2021

5/5 Excellent

Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 2 nights in Jan 2021