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Sheraton Grand Sydney Hyde Park

Photo gallery for Sheraton Grand Sydney Hyde Park

Lobby
Indoor pool
Balcony
Balcony
Royal Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Grand Sydney Hyde Park

Sheraton Grand Sydney Hyde Park

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
161 Elizabeth Street, Sydney, NSW, 2000

Explore the area

  • Popular LocationHyde Park4 min walk
  • Popular LocationSEA LIFE Sydney Aquarium13 min walk
  • Popular LocationCircular Quay14 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)24 min drive

Room options

About this area

Sydney

Sheraton Grand Sydney Hyde Park is located in Sydney Central Business District, a neighbourhood in Sydney, and is near a metro station. Sydney Tower and Sydney Opera House are notable landmarks, and some of the area's popular attractions include SEA LIFE Sydney Aquarium and Taronga Zoo. Looking to enjoy an event or a game while in town? See what's going on at Sydney Cricket Ground, or consider a night out at Hordern Pavilion. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: St. James Station is 4 minutes on foot and Martin Place Station is 6 minutes.

What's nearby

  • Sydney Tower - 3 min walk
  • Castlereagh Street - 3 min walk
  • Hyde Park - 4 min walk
  • SEA LIFE Sydney Aquarium - 13 min walk
  • Circular Quay - 14 min walk

Getting around

  • St. James Station - 4 min walk
  • Sydney Circular Quay Station - 15 min walk
  • Sydney Airport (SYD) - 25 min drive

About this property

Sheraton Grand Sydney Hyde Park

5-star luxury hotel revitalised in 2018 and located in the heart of Sydney Central Business District
Close to Circular Quay, Sheraton Grand Sydney Hyde Park provides a terrace, shopping on site and a coffee shop/cafe. Indulge in a massage, aromatherapy and a manicure/pedicure at the on-site spa. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • Massage treatment rooms, a ballroom and a porter/bellboy
  • Free newspapers, a front desk safe and luggage storage
  • Guest reviews give top marks for the proximity to public transport
Room features
All 558 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • 55-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 60 per day; includes in/out privileges)
  • Valet parking on site (AUD 75 per day; includes in/out privileges)
  • Secured extended parking on site (AUD 850 per week)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 44 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Business centre
  • Conference space (37000 square feet)
  • Meeting rooms - 17

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated entire property – May 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - 11:00 PM
Express check-in

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 110.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: AUD 44 per person (approximately)
  • Self-parking fee: AUD 60 per day (in/out privileges)
  • Valet parking fee: AUD 75 per day (in/out privileges)
  • Secured extended parking fee: AUD 850 per week
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 3-device limit

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sheraton Park Hotel Sydney
Sheraton Park Sydney
Sheraton Hotel Sydney
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Sheraton Sydney Hyde Park
Sheraton Park
Sheraton Grand Sydney Hyde Park Hotel
Sheraton Grand Sydney Hyde Park Sydney
Sheraton Grand Sydney Hyde Park Hotel Sydney

Frequently asked questions

Does Sheraton Grand Sydney Hyde Park have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 28 Sept,2022, prices found for a 1-night stay for 2 adults at on 3 Oct,2022 start from S$285.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Sydney Hyde Park pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Sydney Hyde Park?

Self-parking is available for AUD 60 per day. Valet parking is available for AUD 75 per day. Extended parking is available for AUD 850 per week.

What time is check-in at Sheraton Grand Sydney Hyde Park?

Check-in is from 3 PM - 11:00 PM.

What time is check-out at Sheraton Grand Sydney Hyde Park?

Checkout is at 11 AM.

Where is Sheraton Grand Sydney Hyde Park located?

Located in Sydney Central Business District, this luxury hotel is within a 5-minute walk of Sydney Tower and Hyde Park. SEA LIFE Sydney Aquarium and Sydney Opera House are also within 1 mi (2 km). St. James Station is only a 4-minute walk and Martin Place Station is 6 minutes.

Can I cancel my reservation for free at Sheraton Grand Sydney Hyde Park and receive a full refund?

Yes, Sheraton Grand Sydney Hyde Park offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Sydney Hyde Park cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 712 out of 999 reviews
5 - Excellent 71%
Rating 4 - Good. 197 out of 999 reviews
4 - Good 20%
Rating 3 - Okay. 42 out of 999 reviews
3 - Okay 4%
Rating 2 - Poor. 32 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 999 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

2/5 Poor

Cindy
Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Unfriendly staff - nothing to help with breakfast being missed, and staff did not let us use the pool after checkout. Staff appeared rushed and busy all the time - very minimal customer interaction when checking out. Windows in room, too faraway from the bed, no chrome casting on TV, terrible view from windows. Will not be staying here again.
Stayed 1 night in Sep 2022

4/5 Good

samaneh
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy staying at Shraton. Friendly staff, clean rooms excellent service
Stayed 1 night in Sep 2022

5/5 Excellent

Maha
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent
Stayed 2 nights in Sep 2022

2/5 Poor

Joshua
Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed so uncomfortable, dusty, not what it used to be. Never going there again
Stayed 2 nights in Jul 2022

3/5 Okay

Luke
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A nice hotel that is in a great location, with great facilities, but is starting to age. Check in was very slow despite the fact we arrived at 11pm, and there were five staff on checkin. To this day I have no idea what they were all doing, it was just bizarre. Breakfast was the biggest problem. The hotel sold many many more breakfasts than it could handle. We lined up for 20 minutes both day some 40 people, despite there being vacant tables. They just couldn't deal with it. We tried coming at two different times to avoid possible peak issues, but it was an issue both days. When we were eventually seated, there was great variety of foods which they seemed to turnover well, and keep hot and fresh. Somehow despite issuing tickets for omelette orders, the chef gave my wife's made-to-order omelette away to someone else that obviously didn't have the requisite ticket. Room was very comfortable and clean. Large size and nice wardrobe and bathroom, although it looks a little ready for an update. Blackout blinds didn't blackout but certainly helped compared to the timber shutters.
Stayed 2 nights in Aug 2022

5/5 Excellent

Saniya
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, very clean and spacious rooms. Excellent place for a conference - we were very well looked after. Had a great stay
Stayed 2 nights in Aug 2022

5/5 Excellent

Richard
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb. Great location. Excellent facilities and breakfast. Easy ealk to St James station.
Stayed 2 nights in Aug 2022

5/5 Excellent

James
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you'd expect...perfect.
Stayed 1 night in Jul 2022

5/5 Excellent

LUCAS
Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Our experience was amazing. From the 1st staff member(valet), to keep our friendly and super helpful and nice receptionist, we enjoyed our stay. Thank you very much to every single person that attended to us in room 1406 during our stay.
Stayed 2 nights in Jul 2022

5/5 Excellent

Michelle
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, friendly staff, excellent room and amenities. Will definitely return
Stayed 2 nights in Jul 2022