Beach nearby
Check availability

Reviews of Southend Hotel

3 out of 5
Southend Hotel
32 Curtin Crescent, Maroubra, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 120 out of 375 reviews" "
Rating 8 - Good. 177 out of 375 reviews" "
Rating 6 - Okay. 64 out of 375 reviews" "
Rating 4 - Poor. 11 out of 375 reviews" "
Rating 2 - Terrible. 3 out of 375 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fergus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Chris on 1 Apr,2024
Thank you for your review

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The owners/staff were super nice. We had flown in from the US and were early but they let is check in early so we could shower and rest. The food at the pub was great and well priced. Right next door to a grocery store if you need anything and a short walk to the beach.
Stayed 1 night in Mar 2024
Response from Chris on 1 Apr,2024
Thank you, I am pleased you enjoyed your stay

8/10 Good

Olivia

Travelled with group
Liked: Cleanliness, staff & service
Property's renovated, nice & clean The location's a bit of a walk from public transport. I couldn't get the aircon to work properly. Overall, a nice stay in this area
Stayed 1 night in Feb 2024
Response from Chris on 27 Feb,2024
Thank you for your review Olivia,Our staff are on hand to address any issues that may arise during your stay

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms - clean and kept as such on the daily basis! Bathrooms - actually 5 stars, we were impressed! Stuff and cleaning service - amazing job! Location is superb! Short pleasant walk to the Maroubra beach. Metro groceries is next door. Food in the pub is great, or you can enjoy few other places next door as well. Overall great experience for the family of 5 for 12 days in Southend Hotel. We highly recommend this hotel and will definitely come back to our trip to Sydney!
Stayed 12 nights in Feb 2024
Response from Chris on 27 Feb,2024
Thank you Andrew,I am pleased you enjoyed your stay.

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Clean spacious room..
Stayed 1 night in Jan 2024
Response from Chris on 15 Feb,2024
Thank you for your review

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed here one night , but had just been recently renovated, rooms are stunning , would recommend and stay again
Stayed 1 night in Jan 2024
Response from Chris on 15 Feb,2024
Thank you for your kind words

10/10 Excellent

Tyran

Stayed 3 nights in Jan 2024
Response from Chris on 15 Feb,2024
Glad you enjoyed your stay

10/10 Excellent

Brenda, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms. It was perfect for our stay, we just wished we had time to stay longer and enjoy more of the area. We will definitely stay there again.
Stayed 1 night in Jan 2024
Response from Chris on 15 Feb,2024
Thanks Brenda

10/10 Excellent

Igor, Bonbeach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good option for people travelling and staying next to the beach, We stayed there during Christmas / boxing day, and we were really pleased that there was still housekeeping during public holidays!!! Really enjoyed the room and the location.
Stayed 2 nights in Dec 2023
Response from Chris on 15 Feb,2024
Thank you Igor,I'm pleased you enjoyed your stay.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern clean tidy room.
Stayed 6 nights in Dec 2023
Response from Chris on 15 Feb,2024
Glad you enjoyed your stay

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night for a function Maroubra, the Hotel was clean convenient and within our budget. Would stay again.
Stayed 2 nights in Oct 2023
Response from Chris on 15 Feb,2024
Thanks Steve

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service
The motel unit we stayed in was recently refurbished so was like new. The unit was reasonably quiet at night for a weekend. It was a pleasant 10 minute walk to the beach via parkland.
Stayed 2 nights in Dec 2023
Response from Chris on 15 Feb,2024
Glad you enjoyed your stay

8/10 Good

allan

Liked: Cleanliness, property conditions & facilities, room comfort
Great and great price
So, after looking at the prices in Sydney, we were looking for something basic. We had never been to Sydney before, so was very happy with location. It is next to a food store. Walking to the beach. The rooms a large, clean and basic. Would do it again. Could not hear bar downstairs.
Stayed 8 nights in Dec 2023

10/10 Excellent

Peter

Stayed 2 nights in Nov 2023

8/10 Good

Barry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby.
Stayed 3 nights in Nov 2023
Response from Chris on 22 Nov,2023
Thank you for your review

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, property conditions & facilities
It is just a fantastic Hotel with friendly staff
Stayed 4 nights in Oct 2023
Response from Chris on 8 Nov,2023
Thank you for your kind review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Chris on 2 Nov,2023
Thank you for your review, I'm pleased you enjoyed your stay.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable accommodation
Stayed 2 nights in Oct 2023
Response from Chris on 10 Oct,2023
Thank you for your review.

10/10 Excellent

Marlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick stop and good night sleep.
Stayed 1 night in Sep 2023
Response from Chris on 3 Oct,2023
Thank you for your review

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very good tasty food
Stayed 5 nights in Jul 2023
Response from Chris on 3 Aug,2023
Thank you for your review

8/10 Good

Craig

Liked: Staff & service
Stayed 3 nights in Jul 2023
Response from Chris on 5 Sept,2023
Thank you for your review

6/10 Okay

Vicki

Travelled with partner
Liked: Cleanliness, staff & service
Incredibly friendly and helpful staff. Good location. Double bed could have been more comfortable.
Stayed 3 nights in Jul 2023
Response from Chris on 12 Jul,2023
Thank you for your review

8/10 Good

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Third time we have stayed at this property and we will be back again with friends in Jan 2024. We find it very convenient to our needs. Having the bistro and bar down stairs makes for an easy stay. Bathrooms could do with a little touch up and was a little miffed to find no shampoo, conditioner or shower cap in the bathroom. Otherwise a nice stay
Stayed 2 nights in Jun 2023
Response from Chris on 27 Jun,2023
Thank you for your review.

8/10 Good

Anthony

Stayed 1 night in Jun 2023
Response from Chris on 30 Jun,2023
Thank you for your review

10/10 Excellent

Neil

Clean, convenient
Stayed 3 nights in May 2023
Response from Chris on 1 Jun,2023
Thanks for your review Neil.I'm pleased you enjoyed your stay.

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very convenient location, shops very accessible and the beach only 5 minute walk away
Stayed 3 nights in Apr 2023
Response from Chris on 25 Apr,2023
Thank you for your review,I'm pleased you enjoyed your stay.

2/10 Terrible

Nola

Stayed 1 night in Apr 2023
Response from Chris on 12 May,2023
Hi Nola,From your review it appears you did not enjoy your stay at Southend.We value all of our guests feedback so we can better understand their needs.Could you please elaborate on the things that were not to your liking.ThanksChris

10/10 Excellent

Andrew

Stayed 1 night in Apr 2023
Response from Chris on 10 May,2023
Thank you for your review,I'm pleased you enjoyed your stay.

4/10 Poor

nathan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Chris on 2 May,2023
Thank you for taking the time to leave us a review.We value all feedback as it helps us better understand our guests needs.

6/10 Okay

Ganchimeg

Travelled with family and small children
Liked: Staff & service
The motel is quite old and smells not good. But for a last minute booking and for one night was ok. Sound from downstairs pub was listening. Not so clean but for 3 star motel is ok. Got what we paid So fair enough Was near the beach and next there was a local shoppings so it's quite convenience.
Stayed 1 night in Apr 2023
Response from Chris on 11 Apr,2023
Thank you for taking the time to leave us a review.I am sorry our hotel did not meet your expectations.We have very high standards for our housekeeping staff and as this is the first complaint of this type I can only apologise and remind our staff of their responsibilities.RegardsChris

10/10 Excellent

JACQUELYNNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet for sleeping. Convenient for meals at pub, also Woolworths supermarket next door, bakery, fruit market and barista coffee available. Perfect!
Stayed 3 nights in Feb 2023
Response from Chris on 7 Mar,2023
Thank you for your review.Your feedback is very important to us.

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Room, great staff, great location.
Stayed 3 nights in Jan 2023
Response from Chris on 30 Jan,2023
Hi Jodie,Thank you for your review.RegardsChris CarrollLicensee

8/10 Good

Roy

Liked: Cleanliness, amenities
Stayed 3 nights in Jan 2023
Response from Chris on 7 Mar,2023
Thank you for your review

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean property. Friendly & helpful staff. Convenient for shopping and close walking to beach
Stayed 2 nights in Jan 2023
Response from Chris on 24 Jan,2023
Hi David,Thanks for your review. I'm glad you enjoyed your stay.Chris CarrollLicensee

8/10 Good

Annette

Stayed 1 night in Jan 2023
Response from Chris on 7 Mar,2023
Thank you for your review

8/10 Good

Mark

Stayed 1 night in Jan 2023
Response from Chris on 13 Jan,2023
Thank you for taking time to leave a review.I hope you enjoyed your stay at Southend.

8/10 Good

Peter

Stayed 1 night in Dec 2022
Response from Chris on 13 Jan,2023
Thank you for taking time to leave a review.I hope you enjoyed your stay at Southend.

8/10 Good

Waihirere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great next to WW and chemist fruit and veggie store and chicken shop, 7/11. 5 mins drive to the beach👌 Ample parking was worried about parking out in the open but my car was safe for 2 nights. Loved the bathtub and shower in room.💯💯💯 Disliked the stairs carrying heavy luggage up and down was rough.🚫 Suggest a service lift? Disappointed in the view from balcony. All I could see was the roof of the neighbouring property and rubbish and filth on the ground between properties Thank you
Response from Chris on 13 Jan,2023
Thank you for taking time to leave a review.We try as hard as we can to be honest in our description of the hotel and make it clear we do not have a lift.I have informed our maintainance manager about the litter between buildings.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Chris on 13 Jan,2023
Thank you for taking time to leave a review.I hope you enjoyed your stay at Southend.

10/10 Excellent

Arpit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, close to beach and Airport. Better price as well.
Stayed 3 nights in Nov 2022
Response from Chris on 13 Jan,2023
Thank you for taking time to leave a review.I hope you enjoyed your stay at Southend.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Chris on 13 Jan,2023
Thank you for taking time to leave a review.I hope you enjoyed your stay at Southend.

6/10 Okay

Michael

Disliked: Cleanliness
Stayed 1 night in Oct 2022

10/10 Excellent

Neville

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 2 nights in Oct 2022

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and cheap accommodation for the area. Great pub feed down stairs and clean room for an overnight stay. Highly recommend.
Stayed 1 night in Oct 2022

6/10 Okay

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The food at the hotel was great
Stayed 2 nights in Oct 2022

10/10 Excellent

Gareth

Stayed 1 night in Sep 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced place to stay. Pub downstairs has great food. Rooms were very clean. Overall a pleasant experience and would highly recommend staying here.
Stayed 1 night in Aug 2022

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access clean room and quiet
Stayed 1 night in Aug 2022

10/10 Excellent

CORINNE

Travelled with partner
Liked: Cleanliness, staff & service
A warm friendly place with a wonderful hotel and food.
Stayed 4 nights in Aug 2022

6/10 Okay

Fiona

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022