Front of property

Reviews of Asia Pacific Hotel Beitou

3.5 out of 5
Asia Pacific Hotel Beitou
No.31, Youya Rd., Beitou Dist., Taipei

Reviews

9.0

Wonderful

Rating 10 - Excellent. 224 out of 371 reviews" "
Rating 8 - Good. 106 out of 371 reviews" "
Rating 6 - Okay. 20 out of 371 reviews" "
Rating 4 - Poor. 14 out of 371 reviews" "
Rating 2 - Terrible. 7 out of 371 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yu-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Big and comfy room
Stayed 1 night in Dec 2023
Response from Asia Pacific Hotel Beitou on 11 Dec,2023
Dear guest,Thank you for sharing your recent experience with us.We are thrilled to read that you had a great time here. Providing a comfortable and spacious environment is our goal, and we're glad it contributed to a positive experience for you.Thank you once again for your kind words, and we hope to have the pleasant of welcoming you back soon for another enjoyable stay.

10/10 Excellent

Meiling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Konstantinos

Stayed 1 night in Nov 2023

4/10 Poor

Frances

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel did not disinfect the hot spring tub, I got yeast infection after using the tub. With the high price and late check-in, early check-out schedule. (Check in after 4pm, Check out before 11am) I would expect the hotel to clean and disinfect hot spring tub thoroughly knowing all guests will be using the tub. After all, it is a Hot Spring hotel! Very disappointed. For all the ladies, be aware!!
Stayed 1 night in Aug 2023
Response from Asia Pacific Hotel on 2 Sept,2023
Dear guest,Thank you for sharing your experience with us.We are truly sorry to hear this issue and we understanding how concerning and uncomfortable this situation must have been for you. Our hotel ensures thorough cleaning and sanitizing of the rooms after each guest checked out to maintain a high standard of cleanliness and prioritizing the health and safety of every guest. However, we are taking your comments seriously and will alert our housekeeping to care this matter and keep maintaining to the highest standards of cleanliness throughout stay.We apologize for any discomfort you experienced and sincerely hope you feel better soon. Should there is any further feedback or concerns, please do not hesitate to let us know.

10/10 Excellent

wei ting

Stayed 1 night in Aug 2023

10/10 Excellent

Dongping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a hidden gem for relaxation and heeling. Nice size room, luxurious bedding, good size hot spring soaking tub, and even a small seating area for after hot spring to cool. Hot spring quality should be world class level. Nearby Yangming National park has number natural trails for all levels. And the staffs are polite and always ready to help! As frequent customer, we are a fan!
Stayed 1 night in Jul 2023
Response from Asia Pacific Hotel on 2 Sept,2023
Dear guest,Thank you for sharing your experience with us.We are glad to read that you had a great time here. Our team strive to provide the best service possible, and we also believe that a well-maintained facility contributes to our customers’ overall satisfaction. We appreciate your kind words and look forward to seeing you in the near future.

10/10 Excellent

Sau Ching

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好好
Stayed 1 night in May 2023
Response from 客務部經理 沈士傑 Josh 謹上 on 12 Jun,2023
親愛的貴賓 Sau Ching 您好,非常感謝您特地分享在亞太飯店的美好經驗,能在您們的旅程中成為快樂的回憶是我們的榮幸,謝謝您們對我們所提供的設備及服務感到滿意與肯定。由於亞太位處於北投山區,若非有其它行程安排,我們常建議客人多停留兩天,確實享受山意獨特的氛圍與環境,讓身心靈完全放鬆。誠摯地邀請您們再度光臨,體驗亞太的溫暖自在,享受北投的悠閒愜意。敬祝 闔家平安‧萬事如意 客務部經理 沈士傑 Josh 謹上

10/10 Excellent

Vernette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our short stay at Asia Pacific Beitou and truly wish we could have extended our stay. We notified the hotel that we were arriving ahead of check-in time and they helped to store our luggages as we went about our day. Everyone that we had the pleasure of interacting with were so nice - especially the porters and the front desk. When we left our bags, Darren gave us an introduction of the property and informed us that we were upgraded - lucky us! We were also given water while were waited for the shuttle bus. The hotel provides a shuttle service around the area and to Xinbeitou and Beitou stations, it was super convenient. Not to mention, if you speak Mandarin, the porter/driver gave us great food recommendations for Beitou! The room was clean and comfortable with its own hot spring tub. We wish we had more time here!
Stayed 2 nights in May 2023
Response from 客務部經理 沈士傑 Josh 謹上 on 12 Jun,2023
親愛的貴賓 Vernette 您好,非常感謝您特地分享在亞太飯店的美好經驗,能在您們的旅程中成為快樂的回憶是我們的榮幸,謝謝您們對我們所提供的設備及服務感到滿意與肯定。由於亞太位處於北投山區,若非有其它行程安排,我們常建議客人多停留兩天,確實享受山意獨特的氛圍與環境,讓身心靈完全放鬆。誠摯地邀請您們再度光臨,體驗亞太的溫暖自在,享受北投的悠閒愜意。敬祝 闔家平安‧萬事如意 客務部經理 沈士傑 Josh 謹上

10/10 Excellent

Ting Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from 客務部經理 沈士傑 Josh 謹上 on 12 Jun,2023
親愛的貴賓 Ting Ting您好,歡迎您蒞臨北投亞太飯店,非常感謝您撥冗分享寶貴的反饋,能帶給您舒適放鬆的溫泉體驗,我們深感榮幸,同時,也謝謝您給予飯店服務團隊的肯定,您的鼓勵與支持是我們提升服務品質的最大動力,期盼提供旅人賓至如歸的感受,衷心期待您下一次的到訪,讓我們有再次為您服務的機會,祝福您 平安順心!

10/10 Excellent

Dongping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend stay
Stayed 1 night in Apr 2023
Response from 亞太飯店 管理團隊 on 3 May,2023
親愛的貴賓 Dongping 您好,非常感謝您特地分享在亞太飯店的美好經驗,能在您們的旅程中成為快樂的回憶是我們的榮幸,謝謝您與家人對亞太飯店感到滿意與肯定。由於亞太飯店位處於北投山區,若非有其它行程安排,我們常建議客人多停留兩天,享受山意獨特的氛圍與環境,讓身心靈完全放鬆。誠摯地邀請您再度光臨,體驗亞太的溫暖自在,享受北投的悠閒愜意。敬祝 闔家平安‧ 健康順心

10/10 Excellent

Dongping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night for hot spring weekend. Hotel is at the hill top near top quality hot spring source. You can overlook layers of green hill and enjoy the hot spring in your private own room. Premium room has a small Japanese style siting rest area for cooling and sweating after hot bath. Room is clean, has premium bedding, and Japanese style pajamas. We ate breakfast, lunch and dinner at the only restaurant in the hotel. Light and healthy, just perfect for a weekend stay.
Stayed 1 night in Apr 2023
Response from 亞太飯店 管理團隊 on 3 May,2023
親愛的貴賓 Dongping 您好,非常感謝您特地分享在亞太飯店的美好經驗,能在您們的旅程中成為快樂的回憶是我們的榮幸,謝謝您與家人對亞太飯店感到滿意與肯定。由於亞太飯店位處於北投山區,若非有其它行程安排,我們常建議客人多停留兩天,享受山意獨特的氛圍與環境,讓身心靈完全放鬆。誠摯地邀請您再度光臨,體驗亞太的溫暖自在,享受北投的悠閒愜意。敬祝 闔家平安‧ 健康順心

8/10 Good

Clay Keller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had an amazing time and the service was excellent. The hot spring in the room and downstairs were great and there were plenty of amenities for our little one. The one downside would be the limited dining options during off-hours (we were very jet-lagged and awake at odd times).
Response from 亞太飯店 管理團隊 謹上 on 16 Jan,2023
親愛的貴賓 Clay Keller 您好,非常感謝您的評論與回饋,很高興您喜歡飯店,並滿意飯店住宿服務,您的肯定給予飯店團隊莫大的鼓勵。為讓旅人享受更好的溫泉住宿體驗,全體同仁將持續努力,期待未來有榮幸能再次為您服務!祝福您有個美好愉快的一天! 亞太飯店 管理團隊 謹上

8/10 Good

Yachien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from 亞太飯店 管理團隊 謹上 on 10 Jun,2022
親愛的貴賓 Yachien 您好,歡迎您蒞臨北投亞太飯店,非常感謝您撥冗分享寶貴的反饋,能帶給您舒適放鬆的溫泉體驗,我們深感榮幸,同時,也謝謝您給予飯店服務團隊的肯定,您的鼓勵與支持是我們提升服務品質的最大動力,期盼提供旅人賓至如歸的感受,衷心期待您下一次的到訪,讓我們有再次為您服務的機會,祝福您 平安順心!

6/10 Okay

Peter

Liked: Cleanliness, room comfort
Disliked: Staff & service
untrain staffs
untrain and unfriendly staffs room is small as well breakfast offer is also limited expensive for the price
Stayed 1 night in Nov 2021

10/10 Excellent

Mizuho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from 亞太飯店管理團隊 謹上 on 3 Sept,2021
Mizuho 您好, 很開心您與家人朋友們在這邊住的愉快,有美好的旅行. 謝謝您對飯店的讚賞,我們會更精益求精, 希望下次您有空再來走走. 平安.順心

8/10 Good

Chenen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from 亞太飯店管理團隊 謹上 on 8 Feb,2021
您好,非常感謝您的評分肯定❤️,很開心您滿意我們的服務,期待並歡迎您再度光臨,新的一年祝福您與家人新年快樂,牛運犇騰!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a weekend! Nice and clean hot springs! Small but clean swimming pool ! Nice restaurant, but only one need to get in early!!
Stayed 1 night in Jan 2021
Response from 亞太飯店管理團隊 謹上 on 8 Jan,2021
Thank you very much for taking the time to share with us your stay at the Asia Pacific Hotel. Thank you for your satisfaction and recognition of the hotel room, meals and service colleagues. We are very happy to let you have a good memory during your stay. Your praise is our motivation to be perfect, and it is our pleasure to create memorable travel memories. I am very happy that Asia Pacific Hotel can accompany you for a pleasant holiday. You are welcome to come back to meet us when you have time. have a good day!

10/10 Excellent

Kevin, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with new facilities, dinner was good too.
Stayed 1 night in Dec 2020
Response from 亞太飯店管理團隊 謹上 on 15 Dec,2020
您好,非常感謝您的五星評分及肯定,也很開心您滿意並推薦我們的服務和設施,您的肯定對飯店所有同仁是很大的鼓舞,我們會持續努力,未來竭誠邀請您再度光臨,祝福您與家人平安順心,有個美好假期!

10/10 Excellent

Serh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get-away
Very nice hotel, good location, nice facilities. The front desk staff was awesome. We had numerous last minute requests and they met all of them. Wonderful.
Stayed 1 night in Nov 2020
Response from 亞太飯店 管理團隊 謹上 on 17 Nov,2020
Dear Serh , Thank you very much for taking the time to share with us your stay at the Asia Pacific Hotel. Thank you for your satisfaction and recognition of the hotel room, meals and service colleagues. We are very happy to let you have a good memory during your stay. Your praise is our motivation to be perfect, and it is our pleasure to create memorable travel memories. I am very happy that Asia Pacific Hotel can accompany you for a pleasant holiday. You are welcome to come back to meet us when you have time. have a good day! Front Office Manager Josh

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from 客務部 謹上 on 15 Apr,2020
親愛的貴賓 您好, 非常感謝您特地分享在亞太飯店的美好經驗,能在您們的旅程中成為快樂的回憶是我們的榮幸,謝謝您們對我們所提供的清潔,設備及服務感到滿意與肯定。 由於亞太位處於北投山區,若非有其它行程安排,我們常建議客人多停留兩天,確實享受山意獨特的氛圍與環境,讓身心靈完全放鬆。 誠摯地邀請您們再度光臨,體驗亞太的溫暖自在,享受北投的悠閒愜意。 敬祝 闔家平安‧健康如意 !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy the hotel , but not theit food
Due to coronavirus period, they cleanup everything pretty well. They checked temperature at the front door, spray alcohol on each one's hand. The hot spring in the room is perfect for us to take care of kids at the same time. Kids love thr swimming pool. But, beacuse of the virus period , they change their meal from buffet style to private set style. They used to not charge for kid age under 6 yr old. Since they change to private sets style, they don't prepare meal for kids ... This is really disappointed ! ... I've called to confirm if they includes kids meal before booking. They saif yes, but in fact, they don't. We go as a family trip with two kids, buy they told us they don't include the food for kids.... Their restaurant manager did cook something extra for our kids for free this time, but in the future, this will still be the issue if we bring our kids with us. Also, somehow, their orange juice taste really weird.....even our kids don't want to drink their juice...don't know why.... Other than these problems , overall i still like this hotel! Comfy bets ...nice hot springs .
Stayed 1 night in Mar 2020
Response from 亞太飯店 客務部 謹上 on 15 Apr,2020
親愛的貴賓 張小姐 您好, 非常感謝您特地分享在亞太飯店的美好經驗,能在您們的旅程中成為快樂的回憶是我們的榮幸,謝謝您們對我們所提供的清潔,設備及服務感到滿意與肯定。 由於亞太位處於北投山區,若非有其它行程安排,我們常建議客人多停留兩天,確實享受山意獨特的氛圍與環境,讓身心靈完全放鬆。 關於兒童餐部分於此向您解釋如下,5歲以下小朋友是飯店會招待兩位入住,若您預訂一泊二食當天不管是是使用自助餐或套餐,就可以與大人家人一起享用喔~套餐兒童餐須是提供6歲以上有額外附加人費用才會出的。造成您們的誤解非常抱歉。 誠摯地邀請您們再度光臨,體驗亞太的溫暖自在,享受北投的悠閒愜意。 敬祝 闔家平安‧健康如意 !

10/10 Excellent

Shuk Ming Doris

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Will

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A decent property with proper maintenance but the F&B service was not up to standard, particularly the quality of food served in breakfast and dinner which were included in the rates. We would expect higher quality of food in a hot spring resort in this price range.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have wonderful experience at the Hotel to celebrate our 25th wedding anniversary, and admire their services due to the following:- 1. A special cake and wine 🍷 , as well as a very nicely drawn anniversary card were given to us by surprise, out of the hotel’s care about our experience; 2. There were some small mechanical noises at our room due to the A/C system issues at the last night of our stay. The hotel offered us to stay at another room for sleep, while keeping the original room for us to avoid the hassle of moving between rooms. We did not take the offer as the noise only happened a few times, and we could live with it. Instead, the hotel gave us extended check out until 2pm the next day, which enabled us a lot of flexibility in trip planning. 3. We want to recognize the hotel staff Vivian Hong ( 洪以柔), who took great care of our experience. Vivian paid attention to the details in arranging our room in perfect conditions. Also, she followed through all our requests to ensure execution meeting our requirements. With Vivian’s attentive service, and the teamwork that she facilitated, we truly felt the love and care from the hotel to celebrate our anniversary! We endorse the hotel’s passion to serve the customers, which was perfectly delivered by Vivian and the hotel team. We would highly recommend our friends to come and stay. It is going to be a remarkable experience!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

KIT PUI CARLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, only shuttle service waiting too long!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from 客務部經理 Josh on 2 Oct,2019
親愛的貴賓 您好, 由衷感謝您於此分享此次入住亞太飯店的感受,謝謝您對飯店表示肯定,您的讚揚將進一步激勵飯店所有同仁持續為我們的貴賓提供賓至如歸的貼心服務。 我們會持續努力提供更體貼舒適的住宿環境,讓貴賓來到北投能百分之百的完全放鬆身心,我們衷心期待您再度蒞臨北投亞太飯店。 敬祝 闔家平安‧健康如意 客務部經理 沈士傑 Josh 謹上

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from 客務部經理 Josh on 28 Jul,2019
親愛的貴賓 您好, 非常感謝您特地分享在亞太飯店的美好經驗,能在您們的旅程中成為快樂的回憶是我們的榮幸,謝謝您與家人對亞太飯店感到滿意與肯定。 由於亞太飯店位處於北投山區,若非有其它行程安排,我們常建議客人多停留兩天,享受山意獨特的氛圍與環境,讓身心靈完全放鬆。 誠摯地邀請您再度光臨,體驗亞太的溫暖自在,享受北投的悠閒愜意。 敬祝 闔家健康平安 客務部經理 沈士傑 Josh 謹上

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from 客務部經理 Josh on 3 May,2019
親愛的 貴賓 您好, 非常感謝您特地分享在亞太飯店的美好經驗,能在您的旅程中成為快樂的回憶是我們的榮幸。 由於亞太位處於北投山區,若非有其它行程安排,我們常建議客人多停留兩天,確實享受山意獨特的氛圍與環境,讓身心靈完全放鬆。 誠摯地邀請您再度光臨,體驗亞太的溫暖自在,享受北投的悠閒愜意。 敬祝 闔家平安‧萬事如意 客務部經理 沈士傑 Josh 謹上

10/10 Excellent

Venus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property with very attending staff.
Stayed 1 night in Mar 2019
Response from Front Office Manager Josh on 30 Apr,2019
Dear Venus, Thank you very much for taking the time to share with us your stay at the Asia Pacific Hotel. Thank you for your satisfaction and recognition of the hotel room, meals and service colleagues. We are very happy to let you have a good memory during your stay. Your praise is our motivation to be perfect, and it is our pleasure to create memorable travel memories. I am very happy that Asia Pacific Hotel can accompany you for a pleasant holiday. You are welcome to come back to meet us when you have time. have a good day! Front Office Manager Josh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing service with nice hot spring
Stayed 1 night in Jan 2019
Response from Front Office Manager Josh on 7 Feb,2019
Thank you for choosing to stay in this hotel. Thank you for your praise and evaluation. What's more important is that you have a great holiday at Beitou Asia Pacific Hotel and look forward to your next visit to Taiwan. Front Office Manager Josh

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the property is new and clean, we like it. The room is great with the in room private hot springs tub, even though the room size is a little bit too small for 2 person. The hotel staffs are friendly and helpful. The only disappointment is the restaurant. We had a dinner and the quality of the food does not match our expectation and the price we paid. We suggest to take the hotel shuttle to Beitou while there are plenty of good restaurant with reasonable price.
Stayed 1 night in Dec 2018
Response from Front Office Manager Josh on 7 Jan,2019
First of all, thank you for choosing to stay with us. We appreciate that your praise and comments. The hotel will continue to improve the quality of food. Hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Front Office Manager Josh on 9 Jan,2019
Thank you very mauch.

4/10 Poor

Yu Hin Roger

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Half-board & user experiences absolute terrible!
Price vs quality does not equal. Main course short boneless rib steak and shrimp taste extremely terrible and uses cheap quality of meat. No vending machines, so prepare food if you eat at night. One free VR game, however bad choice of game and less than 5 mins to play, machines are wasted as no one will pay for it due to not getting the real experience. Air hockey table material made loud and strong echo sound. Public hot spring only get to used once according from the book and we're not told that there was a limit, Eco not so friendly. They gave us a bag with a towel instead of placing a bunch inside, we felt like we need to ask for everything. Everything you do needs your room card, We felt like were continuous being monitor. Overall experience was terrible except for the staff, spring water and new condition hotel, management definitely need work. The bed is not comfortable at all, so be prepare for some back pain which I've experience. With the price I've paid vs the quality and experience I got, I would not stay here again!
Stayed 1 night in Oct 2018
Response from F.O.M Josh on 26 Oct,2018
Dear Yu Hin Roger, Thank you for choosing our hotel and providing valuable suggestions. We regret that you do not have a comfortable stay at our hotel. We will improve it again. This is very important. We look forward to your next visit. Thank you.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff and service were amazing. lots of variety on games for kids. great place to stay.
Stayed 1 night in Sep 2018
Response from 客務部經理 Josh on 6 Oct,2018
Hi,Anna,Thank you for choosing to stay in this hotel. Thank you for your praise and evaluation. What's more important is that you have a great holiday at Beitou Asia Pacific Hotel and look forward to your next visit to Taiwan. Front Office Manager Josh

10/10 Excellent

KL, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and helpful. The breakfast buffet offers many options and is delicious. Make sure that you make use of the shuttle service to Beitou or New Beitou Station. I spent over 20 minutes to walk uphill from New Beitou Station to the hotel.
Stayed 1 night in Sep 2018
Response from 客務部經理 Josh on 4 Oct,2018
Hi,KL Thank you for your praise and evaluation. What's more important is that you have a great holiday at Beitou Asia Pacific Hotel and look forward to your next visit to Taiwan Taipei. Front Office Manager Josh

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Xinbeitou
Everything was amazing in this hotel! Room was in great condition. Hot spring tub was very clean. Service was impeccable, the front desk personnel even printed out a short list of suggestion for dinner with a view. Would definitely return for another hot spring experience!
Stayed 1 night in Jul 2018
Response from 客務部經理 Josh on 16 Aug,2018
Thank you for choosing to stay in this hotel. Thank you for your praise and evaluation. What's more important is that you have a great holiday at Beitou Asia Pacific Hotel and look forward to your next visit to Taiwan. Front Office Manager Josh

8/10 Good

Wing Sze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大很舒適,床也很大很舒適,房間有小食飲品都提供,很貼心。浸完溫泉皮膚都覺得滑了,是真溫泉。我們去的當日下大雨加雷暴,沒有的士和uber, 只能等一個鐘一班的shuttle 到北投吃晚飯,希望飯店遇到這些情況下可以人性化一點,提供多一點的shuttle 好讓客人下山吃飯。
Response from Asia Pacific Hotel Beitou on 11 Apr,2024
親愛的貴賓您好,感謝您分享此次入住亞太飯店的感受。我們很高興您對房間的舒適度和我們貼心的服務感到滿意,能得到您的好評與肯定,是對我們努力工作最好的鼓勵。有關您對接駁車的建議,我們已轉達相關單位進行檢討與改善,未來我們會努力提高我們的服務水準,以確保每位貴賓都能享有更完美的住宿體驗。再次謝謝您的意見反饋,期待不久的將來能再次為您服務,全體員工竭誠歡迎您再度光臨。

8/10 Good

Jo-Tzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty nice for the weekend getaway
Stayed 1 night in Mar 2024
Response from Asia Pacific Hotel Beitou on 26 Mar,2024
Dear guest,Thank you for sharing your recent experience with us.We're delighted to hear that you enjoyed your weekend in our hotel. Out team works hard to ensure that each guest enjoys a comfortable and memorable stay. Your kind acknowledgment of their efforts is deeply appreciated.Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back soon for another wonderful stay.

10/10 Excellent

YIU SHENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很優
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
亞太住宿體驗
房間很大, 格局方正, 浴缸也很大. 床只有標準size, 建議可以改queen size. 溫泉沒有硫磺味, 水療設施偏少. 早餐菜色略少.
Stayed 1 night in Jan 2024
Response from Asia Pacific Hotel Beitou on 6 Feb,2024
親愛的貴賓您好,感謝您提供詳細的入住體驗。很高興您滿意房間的格局與空間。此外,謝謝您給予有關設施及早餐菜色的寶貴回饋,提供了飯店改善的方向與依據,我們致力於讓每位貴賓在硬、軟體的品質上都能感到滿意。飯店會定期進行設備上的檢視與更新,也會將貴賓們的建言記錄下來,以做為未來的規劃參考。再次謝謝您的意見反饋,未來誠摯期盼您能再次光臨,給予我們再次為您服務的機會。